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题型:阅读理解-阅读单选 难度:0.65 引用次数:82 题号:16105617

How to know how much to tip?

New rules of gratuities

The current situation has been particularly hard on people who work for tips. Some haven’t been able to do their jobs at all, while others don’t interact with customers the same way as it used to be. In either case, “Tips dried up, causing a lot of people to suffer,” says Toni Dupree, a professional etiquette coach.

Meanwhile, many customers felt the need to tip more because of the new risks and hardships that essential service workers suddenly faced.

Just as many services have changed, so should tipping, says Lisa Grotts, author of several etiquette books. Some old standards no longer seem fair, and several newer ones will apply long after the pandemic is over.

Some new rules of tipping that are likely here to stay:


Give more if you can.

It’s common for tips to be divided between all the workers at a store or restaurant, not just those who interact directly with customers. So giving generously ensures a fairer tip for all.


Think outside the (cash) box.

You can also “tip” with a thank-you note or a homemade gift when a business (or your budget) doesn’t permit gratuities. Consider writing a review online, making sure to name names.

As for specific situations, here’s what the experts recommend:


FOOD AND DRINKS
Restaurant workers
Old rule: Leave a tip only when you dine in.
New rule: Always tip, even for takeout.
Tip: 15 to 20 percent when you dine in, and 10 to 15 percent on takeout or delivery orders.
Bartenders
Old rule: $1 per drink.
New rule: Give more, and tip after each round since bartenders often split tips with everyone on their shift.
Tip: $2 per drink, or 10 to 15 percent of the total tab.
Personal shoppers
Old rule: N/A. Many of these services, such as grocery pickup, are newer.
New rule: Tip, and do it in the app, since you are unlikely to interact directly with your shopper.
Tip: 10 to 15 percent. If a tip is already included, add a few dollars extra.
HOME DELIVERIES
Package delivery drivers
Old rule: Don’t tip.
New rule: Show appreciation if you get deliveries more than once a week.
Tip: Drinks, snacks, or $5 to $20 if a package is particularly heavy or large. Postal workers cannot accept cash or gifts worth more than $50 per year. UPS tells drivers to decline tips unless a customer insists. And FedEx prohibits employees from accepting cash or cash equivalents (such as gift cards).
PERSONAL SERVICES
Ride-share drivers
Old rule: Tip in cash.
New rule: Ask your driver. The Lyft and Uber apps let you add gratuities, but some drivers prefer cash.
Tip: 15 to 20 percent.
Hairstylists
Old rule: 10 percent.
New rule: Extra cleaning protocols mean extra work. Acknowledge that with a bigger tip.
Tip: 15 to 20 percent, plus $5 to $10 for an assistant who shampoos your hair.
Hotel housekeepers
Old rule: Tip at the end of your stay.
New rule: Many hotels now do housekeeping by request only, so tip every time you ask them to come.
Tip: A few dollars per night, plus $5 for any extra requests, such as asking for additional toiletries.

Next time you’re unsure whether a gratuity is in order, follow this simple rule: When in doubt, tip. The novelist George Eliot asked, “What do we live for if not to make the world less difficult for each other?” Dupree adds: “Tipping well is one way to make things easier for someone else.”

1. According to the experts, tipping rules has been changing because of ________.
A.the attempt of not trying to be cheap as a customer
B.the significant improvement in living standards
C.the hardships service workers suddenly faced during pandemic
D.our always being waited on in all aspects of life
2. Which of the following statements about tips is TRUE?
A.Tips are only for the one who serves you in a restaurant.
B.FedEx employees are happy to get apple store gift cards for tips.
C.If the cost of hairstyling is $30, the total tips are supposed to be about $10.
D.Personal shoppers should tip 10 to 15 percent of the total bill in cash.
3. The underlined word “gratuities” probably means ________.
A.giftsB.thanksC.cardsD.tips
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