2 . A great skill to have is the ability to solve problems effectively, specifically interpersonal and behavioral problems. In order to achieve this, you need to follow a few key requirements. 1
First, you should understand “why” the problem exists. 2 If you know something about why the problem exists, you’ll have a better time to resolve the problem. Let’s take the example of a child who doesn’t want to come to school. Before you can reach a solution, it is important to find out why the child doesn’t want to come to school.
Once you have clearly identified the problem, you need to understand what you have control over and what don’t. 3 You may not control whether a child comes to school, but you are able to deal with the barrier to the child not wanting to attend school.
Don’t jump to conclusions. Once you have all of your information, analyze it carefully and look at it from various viewpoints. Be as objective as possible and don’t be quick to judge. 4 This is a time for you to use your critical thinking skills.
5 How many options do you have? Are you sure? Which options seem reasonable? Have you weighed the pros and cons (事物的利与弊) of your options? Are there any limitations of your options? Are there any options better than others and why? Are there advantages and disadvantages you need to take into consideration?
| A．Now determine your options for solutions. |
| B．Remain judgment-free as much as possible. |
| C．Ask yourself questions about what options you have. |
| D．That means figuring out the actual root cause of the problem. |
| E．Read on to find how to become a more effective problem solver. |
| F．The strategies in problem-solving are good lifelong skills to have. |
| G．Your efforts must be within the areas where you are in the driver’s seat. |
