1 . 假定你是李华，在某海外购物网站购买了一款智能手表作为母亲节礼物，但出现了一些问题。请你给该网站客服人员写一封邮件，内容包括：
1.说明问题；
2.你的诉求。
注意：写作词数应为80个单词。
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2 . 听下面一段较长对话，回答以下小题。
1. How much should the man pay in total?

A．£120.

B．£125.

C．£130.

2. What does the man ask the woman to do?

A．Wrap his gift up.

B．Give him a discount.

C．Arrange a tailoring service.

3. What is the man’s last concern about the trousers?

A．Who will shorten them.

B．When he can collect them.

C．Whether he can return them.

3 . What is the correct order number for the yellow teapot?

A．TP12SF.

B．PT12FS.

C．TP12FS.

4 . 请阅读下面文字，并按照要求用英语写一篇100词左右的文章。

Li Jiang                                                                                                 6 July, Sunny Our family will go on a trip next month and need a suitcase. Two days ago, Mom asked me to find relevant information on the Internet. But the information I got was rich and varied, or even contradictory. Confused, I simply based my decision on the ratings. Within five minutes, we ordered the one we were satisfied with. This afternoon, Mom received the case and told me she liked it very much.

Su Hua                                                                                                  6 July, Sunny This morning, our family went out, hanging round in the downtown area. We found a rating of the Top Ten Restaurants, and went into one of them. We spent quite a lot of money, but were not happy. Mom complained a lot, and said that despite its high ratings, the food was not to our taste. I was puzzled. Should I believe in these ratings, or should I not?

【写作内容】
1.用约30个词概括上述利用排名（rating）进行消费的现象；
2.谈谈你如何看待消费排名，然后用2-3个理由或论据支撑你的看法。
【写作要求】
1.写作过程中不能直接引用原文语句；
2.作文中不能出现真实姓名和学校名称；
3.不必写标题。
参考词汇: consumption rating
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5 . Social media and stores are full of products that promise perfect skin. Increasingly, these products are being marketed not just to adults but to teenagers. Many are benign (无害的), but some can cause skin irritation — and can be costly. Doctors alert for the most part teenagers do not need specialized skin products, especially expensive ones.     1     .

When their doctor recommends it. If your child has a skin condition that is being treated by a doctor, such as eczema or psoriasis, over-the-counter skin products may help.     2     .

If they have dry and/or sensitive skin. Again, fragrance-free cleansers are a good idea.     3     . If you have questions, or if the products you are buying aren’t helping, check in with your doctor.

    4     . It’s pretty rare to go through adolescence without a pimple. Many teens aren’t bothered by them, but if your child is bothered by their pimples or has a lot of them, it may be helpful to buy some acne products at your local pharmacy.

If your child has normal, healthy skin yet is asking for specialized skin products, inquire about their reasons and assure them of your support in addressing any potential skin issues.     5     . This is an important conversation to have, whether or not your child is dying for the latest cleanser they see on Instagram. Helping your child see their own beauty and strengths is a key part of parenting, especially for a generation raised on social media.

A．If they suffer from acne.

B．But there are times when they may make sense.

C．So are fragrance-free, non-irritating moisturizers.

D．Use it as an opportunity, too, to talk about self-image.

E．Remember that not all skincare products are suitable for young skin.

F．For example, with eczema we generally recommend fragrance-free cleansers and moisturizers.

G．Encourage your child to engage in outdoor activities to maintain normal skin barrier function.

6 . Cake moulds are cake pans in fun or functional shapes. You might often see them referred to as cake forms or cake shapes. Cake moulds are especially designed to make it easier to bake a cake.     1    

Generally, a cake mould is often made out of silicone (硅酮).     2     Also, it bends easily, making it easier to remove the cake from the pan without damaging it.

Cake moulds are sold in kitchen supply stores and baking stores.     3     A cake mould might also refer to a cake pan used for a specific purpose, such as a muffin (松饼) pan. They are generally fairly inexpensive and last a long time.

    4     You might buy a cake in the shape of a castle for a princess birthday party, or in the shape of a football for a sports enthusiast. Animal shapes are fun to make, and kids can help. For the holidays, you might make a pine tree-shaped cake, or for graduation, a cake in the shape of a graduation cap.

It can be difficult to remove a cake from a cake mould without damaging it. Even if the pan is non-stick, which most are, you should still grease (抹油) the pan well before baking.     5     When you are ready to remove the cake, place a plate underneath the pan and flip (翻动) it over so the cake can slide out neatly onto the plate.

A．Cake moulds vary in design and color.

B．This kind of cake mould is a breeze to use and wash up.

C．There’re virtually limitless possibilities for cake moulds.

D．You can also order specially or personalized ones online.

E．Allowing the cake to cool fully will also aid in the process.

F．Here are some things to consider when choosing a cake mould.

G．So you do not have to do all of the shaping and designing yourself.

7 . 听下面一段对话，回答以下小题。
1. Why does the girl order the flowers?

A．She likes flowers.

B．Mother’s Day is coming.

C．She wants to make a surprise.

2. What kind of flowers does the girl finally order?

A．Lilies.

B．Roses.

C．Sunflowers.

3. When will the flowers be delivered?

A．On May 5th.

B．On May 7th.

C．On May 9th.

8 . 听下面一段独白，回答以下小题。
1. Why did Mr. Day look at the blanket for a long time but go away?

A．He didn’t like its color.

B．The blanket was too big for him to take home.

C．He wanted to get the blanket but could not decide on it.

2. What was the result?

A．Mr. Day didn’t get the blanket.

B．The seller sold the blanket at a lower price.

C．The seller sent the blanket to Mr. Day’s home.

3. What can we learn from the story?

A．The seller was clever, but Mr. Day was foolish.

B．The seller wasn’t honest and Mr. Day was humorous.

C．The seller didn’t want to sell the blanket to Mr. Day.

9 . 阅读下面短文, 在空白处填入1个适当的单词或括号内单词的正确形式。

Just after finishing his work, Mr. Philips was going to the grocery shop to buy some bananas, but he saw a poor old lady     1     (sell)fresh bananas on the street, so it seemed     2     (convenient)to buy some from her.

The old lady charged $7     3     one kilo of bananas. “But the shop     4     I usually buy from gives them for $5 per kilo!”, Mr. Philips said. “I’m sorry sir, I cannot afford to match that price”, the old lady responded. Mr. Philips said nothing and went to the grocery shop.

    5     , when he wanted to pay for bananas he picked, the cashier told him that the price per kilo was $10. He tried to bargain again, but the manager said coldly, “We do not bargain.” Mr. Philips felt very     6     (annoy)with his attitude, and decided to put the bananas back and go back to the old lady.

She recognized him     7     (instant)and told him, “Sir, I can’t match that price.” “Don’t worry, I will pay you $10 per kilo!” said Mr. Philips. “Now, give me two     8     (kilo)please!” The old lady happily packed the bananas and said, “I can’t accept $10 per kilo but I will accept $7 per kilo. I appreciate your     9     (kind).”

Mr. Philips left the old lady speechless with gratitude, and also recommended many friends to buy bananas from the old lady, which they did. From that day on, she made     10     much better living than ever before.

10 . 听下面一段较长对话，回答以下小题。
1. Why does the woman want to buy a new car?

A．She wants a more powerful car.

B．She doesn’t have a car now.

C．She doesn’t like the color of her present car.

2. What engine size of a car does the woman want?

A．2.0 litre.

B．2.5 litre

C．3.0 litre.

3. What color does the woman like?

A．Any color.

B．Royal blue.

C．Sky Blue.