1 . 阅读下面的材料，在空白处填入适当的内容（用不多于3个单词）或括号内单词的正确形式。
Agent: What is the    1    with you madam? You look pale and anxious.
Susan: Jesus, I lost my luggage just now.
Agent: Take it easy. Would you please tell me more    2    (detail)? I will try to help you.
Susan: Thank you. I have just    3    (be) to the cafe, where I put my luggage under the table. Then I    4    (order)a coffee when I was waiting for the train. When I finished drinking, I found my suitcase gone.
Agent: What kind of suitcase did you lose?
Susan: A small blue leather case,    5    my name tag in the top and my personal stuff inside.
Agent: I feel sorry to bear that. Or maybe someone just picked up the wrong case.
Susan: It is    6    (possible)! I can't believe it.
Agent: Will you please leave your name and your address here? We will try to find the suitcase for you.
Susan: How long does    7    take?
Agent Sorry, I have    8    idea. Will you please wait here for    9    while? We are going to extend you ticket to the next train, in that case you may have enough time to find your luggage.
Susan: It    10    (seem)that I have no other choices. OK!