1 . Initial conversations can have a huge impact on how relationships develop over time. People are often stuck in the impressions they think they might have made the minute they finish speaking with someone for the first time: “Did they like me or were they just being polite?” “Were they deep in thought or deeply bored?”

To find out whether these worries are necessary, we have conducted nearly 10 years of research. In our studies, participants in the UK talked with someone they had never met before. Afterward, they were asked how much they liked their conversation partner and how much they believed that their conversation partner liked them. This allowed us to compare how much people believed they were liked to how much they were actually liked.

Time and time again, we found that people left their conversations with negative feelings about the impression they made. That is, people systematically underestimate how much their conversation partners like them and enjoy their company — a false belief we call the “liking gap”.

This bias (偏见) may seem like something that would occur only in initial interactions, but its effects extend far beyond a first impression. Surprisingly, the liking gap can constantly affect a variety of relationships, including interactions with coworkers, long after the initial conversations have taken place. Having a larger liking gap is associated with being less willing to ask workmates for help, less willing to provide workmates with open and honest feedback, and less willing to work on another project together.

There are numerous strategies to minimize your biased feelings. One place to start is shifting your focus of attention. Try to direct your attention to your conversation partner, be genuinely curious about them, ask them more questions, and really listen to their answers. The more you’re zeroed in on the other person, and the less you’re focused on yourself, the better your conversation will be and the less your mind will turn to all the things you think you didn’t do well.

1. Why did the author carry out 10 years of research?

A．To dismiss national concerns.	B．To check out a potential bias.
C．To enhance human communication.	D．To develop harmonious relationships.

2. What is one effect of people’s liking gap?

A．Fewer chances of new projects.	B．Underestimation of their ability.
C．Bad relationships with people around.	D．Low willingness to interact with others.

3. What does the author intend to do in the last paragraph?

A．Restate opinions.

B．Deliver warnings.

C．Give suggestions.

D．Make a summary.

4. Which might be the best title for the text?

A．Liking Gap May Influence Work Performances

B．First Impressions Rely On Initial Conversations

C．People Probably Like You More Than You Think

D．How People Like You Matters Less Than You Assume

2 . Your manager stops you and says she needs to have a word about your performance in the recent project. She begins by praising you for the good work you’ve done on the project, and you wonder if this is the praise that starts off the typical “feedback sandwich”.     1     Say something nice, say what you really want to say, say something nice again.

However, when feedback becomes such a routine, employees can start to perceive positive feedback as simply a form of sugarcoating the negatives, thus decreasing its value. Instead, positive feedback should not simply be seen as something to cushion the negative.     2     Below are three tips to help you make positive feedback count.

    3     When positive and negative feedback always appear to go hand in hand, the positives can become devalued and ignored. Ensure there are times when positive feedback is given for its own sake and resist the temptation to offer constructive criticism.

Cultivate a “growth mindset”. Many of us tend to focus our praise on the end result and seeming inborn talents. For example,     4     However, research suggests that by focusing on the process of box things are done, we can encourage the development of new skills and the continued enhancement of talents.

Create a culture of offering positive feedback. Make giving positive feedback part of your team culture. Don’t just wait for special moments to give feedback. Offer informal positive feedback when making small talk.     5     Encourage peer feedback among team members and colleagues and actively ask them for positive comments on each other’s performances on tasks.

A．you have a real talent for organizing events.

B．You know how the feedback sandwich goes.

C．Attempt to inject some positivity into negative feedback.

D．you really put a lot of effort into making this event a success.

E．Don’t always follow positive feedback with negative feedback.

F．Feedback doesn’t have to only come from the higher ranks either.

G．It should also be delivered so as to reinforce and encourage good performance.

3 . Only about 20% of U.S.adults say they have a best friend at work.Should the other 80% start looking for one?Yes and no.    1     ,says psychologist Catherine Heaney. That support can come from a coworker who has become a close friend,but it doesn’t have to;interactions with managers and friendly acquaintances can also boost your well-being, Heaney notes.

    2    : having friends in the workplace can improve wellness.It’s linked to a lower risk of burnout,better mental health,and maybe even a longer lifespan.Meanwhile,research is equally clear that loneliness is bad for your health.    3     , given its links to various health problems.

But if becoming best friends with your coworkers feels too daunting (使人气馁的),or just not your style,you can still benefit from social support.When most people hear “social support”,they think of emotional support,like venting (发泄) to a coworker over coffee, Heaney says.    4     :when someone steps in to help you on a busy day,for instance,or shares advice.Even relatively minor interactions,like a manager allowing you to leave early to pick up your sick child,can buffer (缓解) the negative effects of stress, Heaney explains.    5    —although it is great if you do—but rather to promote “a sense of being in the right place” by becoming part of a community.

A．But it comes in many forms

B．Research on the topic is clear

C．The goal isn’t necessarily to make lifelong friends

D．It’s easy to talk yourself out of making these gestures

E．It s often considered equal to smoking 15 cigarettes a day

F．That could mean seeking input from people at all levels of the company

G．There’s no doubt that social support in the workplace is important for your health

4 . Being a people-pleaser(讨好型人格)is second nature to many people. We tend to calm those around us, often regardless of our own needs. Actually, it is unhealthy to do so.     1     Here are some tips one can follow.

Be sure of your own value.

You were created differently from every other human. Overcoming people-pleasing starts with clearly knowing the value of your thoughts and actions, and that your presence matters. By pleasing people at the cost of your own desires, you’re forgetting that you are here for a reason.

    2    

When something goes wrong, it’s quite natural for me to say sorry. It is pretty true of you if you’re a people-pleaser too. However, before words of apology trip from your lips, stop and look at the situation. Apologize sincerely and timely on condition that it’s really your fault. Otherwise just let it go.

Keep saying no.

    3     Indeed, getting over people-pleasing requires people to understand that you can say no and mean it. Saying no may be hard, but the more you say it, the more you understand how important it is to say.

Speak up.

People-pleasers like to agree with the masses. We are quiet, listening, waiting to agree on whatever decision is reached. Many times, I simply stayed quiet and agreed, even when I really didn’t like the plans at all. And bitterness surged when I was asked to deal with what I didn’t want.     4     Even sometimes you have to shout so as to be heard.

Without any doubt, it’s difficult to go against the nature that you tend to please everyone around you.     5     It’s the same with me. The best part is we get the grace of a new day to try all over again.

A．Say sorry actively.

B．Apologize properly.

C．It seems common to agree to everything.

D．Chances are that you’ll fail into old patterns midway.

E．What counts much is to change some of your daily habits.

F．Saying no is always the first choice for many people to make.

G．Learn to use your voice bravely if you’d like to overcome people-pleasing.

5 . Tips for Closing the Gaps in Relationships

Be curious, not angry

Ask in a spirit of real curiosity and openness. After you ask the question, be concerned only with understanding the other person’s story. Be ready to listen to the other person’s views and experiences.     1    . Try to avoid immediate reaction. If someone says something that makes you react in the moment, breathe and put that aside to listen, and hear what they have to say.

Put body language together with intentions

    2    . We also express our opinions with manner of speaking and body language. Do our voice and manner show doubt, anxiety, or anger—or concern, respect, and the willingness to have an honest conversation? We can’t pretend that fears don’t exist, but we can pass on our main purpose to express concern in order to improve our connection.

Listen for understanding

Our good intentions for asking questions are not enough.     3    . Explore real listening without fixed ideas. Try to listen not only for content but for feelings, for disagreement, as well as for chances and ways to settle problems together.

    4    

Of course, how the other person reacts will determine the conversation that follows, which may require a good deal of openness, presence, and skill. Our reaction to whatever the person says will require continued openness, trust, kindness, clarity, and honesty. As you speak, clarify the gap between your experience of the relationship and your opinion or expectations of a healthy relationship. Noticing the gaps is helpful since it defines the problem.     5    .

A．Mind the gaps

B．Ask when we care

C．And be willing to be interested

D．This is a step towards settling the problem

E．How we ask this question makes a big difference

F．We express our purposes not only with our words

G．At the moment, our most important job is to listen carefully

6 . In Favour of Simple Writing

Do you edit text messages carefully before sending them? If so, you may be the kind of person who takes pride in _______ even the simplest message. If you do not, you may see yourself as a go-getter, one who values excitement and speed over _______: get it done decently now rather than perfectly later.

People are constantly receiving messages, from the mailbox to the inbox to the text-message alert. What to read, what to skim (略读) and what to ignore are decisions that nearly everyone has to make dozens of times a day. A new book titled All Readers are Busy Nowadays makes the argument for being the careful kind of _______, even in informal lines. The authors also present well-established _______ that have long been prized in guides to writing.

Take “less is more”. Most books on writing well advocate the advice to _______ needless words. The authors, however, have _______ the idea. In an email to thousands of school-board members asking them to take a survey, cutting the count from127 to 49 words almost _______ the response rate.

Keeping messages to a _______ idea—or as few as absolutely needed—helps ensure that they will be read, remembered and acted on. _______ the number of the available options has the same effect, too. A link in an email, ________, attracted 50% more clicks when presented alone than when it was sent alongside a second additional link.

Syntax (句法) and ________ matter, too. It is more ________ to adopt short and active sentences, with common words familiar to everyone. From Facebook posts to online-travel reviews, even brief, informal pieces of writing that follow these rules get more likes and shares.

If everyone is a busy reader, everyone is a busy writer, too. That may make it tempting to sent as many messages as ________ as possible and hope for the best. But from essays to text messages organizing dinner plans, devoting time to the needs of readers has provable ________. If you are so busy that you write an undisciplined message which readers scan, ignore and delete, then you might as well have not ________ it at all.

1.

A．conveying

B．understanding

C．crafting

D．sending

2.

A．care

B．quantity

C．simplicity

D．technology

3.

A．reader

B．poster

C．learner

D．writer

4.

A．structures

B．principles

C．aims

D．alternatives

5.

A．remove

B．ignore

C．reconsider

D．interpret

6.

A．conveyed

B．translated

C．tested

D．shaped

7.

A．lowered

B．affected

C．doubled

D．maintained

8.

A．basic

B．positive

C．definite

D．single

9.

A．Recording

B．Reducing

C．Counting

D．Estimating

10.

A．in comparison

B．after all

C．for instance

D．in particular

11.

A．word-choice

B．pattern-design

C．target-setting

D．platform-selection

12.

A．difficult

B．suitable

C．challenging

D．common

13.

A．carefully

B．often

C．politely

D．quickly

14.

A．outcomes

B．points

C．figures

D．benefits

15.

A．received

B．written

C．read

D．answered

7 . What is Mr. Zhang’s cellphone number?

A．18936400376.

B．18963400376.

C．13896400376.

8 . When is a kid not a kid anymore? If you asked my 12-year-old daughter, the magical age would be 13, when you can no longer be considered a “child”. If you asked my 15-year-old niece, the age would be 16, when she will be able to drive a car and get an after-school job. According to the U. S. government, a child officially becomes an adult when they turn 18. That’s when they can vote. But even though an 18-year-old starts paying taxes, the government does not consider that person mature enough to buy a beer. Still, even a kid who can buy a beer is not old enough to rent a car.

Scientists have learned from a new study that when kids are around 18, their prefrontal cortex, which helps control impulses, solve problems, and organize behavior, is only halfway developed. That’s not to say that kids in their late teens and early 20s can’t take on these tasks, but it means that it’s harder for them to do so - at least until around age 25 or so when this area of the brain fully develops.

“What we’re really saying is that to have a definition of when you move from childhood to adulthood looks absurd,” Peter Jones from the University of Cambridge said. “It’s a much more nuanced (微妙的) change that takes place over thirty years.”

This isn’t a news flash for parents who have watched their teens take crazy risks while seeming unable to get their lives together until they’re older. But this information throws new light on the way kids without as much support are treated. In the foster (寄养的) care system, once a child turns 18, he can no longer receive state-backed support. And many people think this is too early for a teen to be on his own, especially a teen who has experienced a painful childhood. Because of this, some foster care advocates think it makes more sense for 25 to be the new legal age of adulthood.

1. What does the author want to show us in Paragraph 1?

A．Different age groups have different needs.

B．Becoming an adult means you can do a lot of things.

C．People have different opinions on becoming an adult.

D．Children need to learn basic life skills to become an adult.

2. What might be the purpose of the study?

A．To explain why teenagers are at risk.

B．To suggest a way of helping teenagers develop.

C．To explore the characteristics of different age groups.

D．To discover when the human brain is fully developed.

3. What does the underlined word “absurd” in Paragraph 3 probably mean?

A．Impossible.	B．Invaluable.
C．Unreasonable.	D．Uninteresting.

4. What influence may the study have?

A．It may inspire teens to be independent.

B．It may allow a 20-year-old to get government support.

C．It may drive the government to protect the foster care system.

D．It may encourage parents to stop supporting their children at college.

9 . Many people changed residences and are eager to get familiar with their new neighbors. Here’s a quick refresher on making the most of neighborhood relationships.

Begin at the beginning. Building good neighborly relationships starts when you or someone else moves into the area. If a new neighbor moves in, be proactive (主动的) and welcome them to the neighborhood.     1    . Consider taking a plate of cookies or a small housewarming gift. Share your contact information and offer to answer any questions they may have about the community, including your favorite restaurants or the best local service providers.

    2    . Don’t create things that are unpleasant to look at or allow your property’s condition to affect the value of neighboring homes adversely (不利地). Being kind to those around you includes keeping your yard tidy, removing snow from your sidewalks, and collecting trash and recycling bins after the truck has passed.

Be inclusive. If you are hosting a large party, consider extending invitations to your neighbors. During the holiday season, remember the people next door with a card, a homemade goodie, or an offer of assistance. Give without expectations.     3    .

Allow people to be human.     4    , and it’s impossible to know what others are going through. Don’t be too quick to assume a sligh (轻蔑) is personal or intended.

Accept it. If you have tried your best to resolve a conflict without success, let it go. Sadly, some people won’t like you whatever you do. And you aren’t going to enjoy some people.     5    . Be pleasant anyway, and be thankful that you get to live your life and they get to live theirs.

A．Maintain your space

B．Be the first to stop by and say hello

C．It’s easier to accept it and move on

D．Everyone has a bad day now and then

E．Take steps to ensure it won’t happen again

F．Let others know you are thinking of them

G．Some neighbors are more easygoing than others

10 . If you identify as a people-pleaser, you might feel like it’s impossible to change. Well-meaning friends can try to encourage you to just be yourself, but no matter how hard you try, you can’t shake that urge to keep everyone happy.     1    

Tell people-pleasing from being polite

    2     To be able to tell the difference, you should look at the amount of tension you feel. For example, when you see a friend finish his water and you refill his cup, that can come out of normal sensitivity to other people’s needs if you feel relaxed when you do it. But if you notice a sense of pressure, like something bad will happen if you don’t refill their drink, then you’re operating from anxiety and fear.

    3    

Lots of times, people who try to please other people are extremely quick to react in social settings. They know what to say right away and they move into care taking immediately.     4     One subtle but powerful technique to change your habit is to deliberately delay your reactions, connect with yourself and then try to have the interaction out of an authentic part of yourself.

Be ready for relationships to change or end

As you slowly start to become aware of your needs and even state them out loud, it can bring in some essential changes in your relationships. You might realize that as you mature, some friendships are not as rewarding or even as equal as you would like them to be.     5     If you have an emotionally immature friend, it’s up to you to decide if you want to leave the friendship or use that relationship as an opportunity for mutual growth, if the other person also seems interested in changing.

A．So, it’s time to end the relationship.

B．Change your habits and please yourself.

C．Slow down and check in with yourself before reacting.

D．This could be because, since childhood, they have developed this habit.

E．However, that doesn’t mean you always have to cut people out of your life.

F．Therefore, here’s how to slowly stop people-pleasing and start being yourself.

G．General polite behavior to one person can be people-pleasing to someone else.