If job seekers knew companies were using AI to fill open positions, would it stop them from applying for the job? The answer, according to a recent study, is yes — sometimes.
The researchers found that in certain instances, like the screening (筛选) of applications, participants usually accepted some degree of automation. But in other instances, like interviews, automation could stop job seekers from applying for a position.
Companies facing recent labor shortages are increasingly turning to AI as a way to facilitate and speed up the hiring process. AI can be used in tasks such as screening job candidates, checking professional licenses, and interviewing candidates.
The new research suggests that using AI in hiring could be quite opposite. For instance, in one part of the study, participants were shown fictional job postings and then asked if they intended to apply for the position. The researchers found that if the job posting said that AI was used both to screen applicants and to conduct interviews, participants’ intention to apply for the position averaged 2.77 on a six-point scale. If AI was used only for the screening process, participants’ intention to apply averaged 3.73.
In another experiment, the researchers also found that study participants saw pros and cons in the use of AI in interviewing. When told the hiring would be fully automated, some participants expected the whole hiring process to be more consistent (始终如一的) in its judgments. But others tended to believe that they had less voice in the final outcome. Overall, the study results suggest this concern tends to outweigh the appreciation of AI’s lack of bias (偏见) at the interviewing stage.
A mixed approach may be a way to get the best of both worlds. Participants may have been more open to automation earlier in the hiring process because they could see some benefits from using AI — such as less-biased decisions. But during the later stages applicants expect personal interaction, to give them an opportunity to sell themselves and to learn more about the company.
8. Why do companies increasingly turn to AI in hiring?
A.To attract more applicants. | B.To boost hiring process. |
C.To pick out top candidates. | D.To solve labor shortages. |
9. In which part do participants prefer automation?
A.Screening job candidates. | B.Interviewing candidates. |
C.Grading professional licenses. | D.Predicting final outcomes. |
10. What does the underlined part refer to in Paragraph 5?
A.Less AI involvement. | B.Lack of consistent judgments. |
C.Less-biased decisions. | D.Lack of personal interaction. |
11. What’s the main idea of the text?
A.Hi-tech is a two-edged sword. |
B.AI finds its way to hiring process. |
C.Automation may discourage job seekers. |
D.A mixed approach should be adopted in hiring. |