When I started my company, a customer service number was put on the company’s website to better the communication with users. Somehow it rarely rang. So we abandoned it.
However, I thought phone support would have made sense. So, last year, I
“Again? We tried this before, but it didn’t work!” they responded, casting
“But companies evolve; circumstances change.” I argued.
Late last year, I convinced my company to give it a shot. So we started a two-week
This experience reminded me of the elephant-and-rope story. Baby elephants were
In business, not to mention life, all sorts of invisible mental ropes may hold us back. It results in missed opportunities and wasted
A.admitted | B.imagined | C.enjoyed | D.proposed |
A.annoyance | B.fear | C.doubt | D.regret |
A.activity | B.trial | C.procedure | D.mission |
A.significant | B.precise | C.perfect | D.common |
A.amused | B.frustrated | C.astonished | D.pleased |
A.partly | B.regularly | C.naturally | D.officially |
A.injured | B.secured | C.moved | D.pulled |
A.small | B.big | C.fat | D.short |
A.held on | B.held back | C.set free | D.set apart |
A.tried | B.reflected | C.persevered | D.failed |
A.flexible | B.complex | C.fixed | D.simple |
A.places | B.conditions | C.standards | D.systems |
A.space | B.strength | C.money | D.potential |
A.belief | B.excuse | C.ambition | D.information |
A.mature | B.eager | C.fresh | D.optimistic |
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A.trial | B.pressure | C.sentence | D.control |
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A.knowledge | B.opportunity | C.attention | D.point |
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A.shadow | B.shake | C.play | D.feeling |
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A.in contrast | B.in return | C.for instance | D.by chance |
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A.country | B.moment | C.memory | D.inspiration |
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A.quarrel | B.discussion | C.interview | D.conversation |
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A.text | B.book | C.note | D.magazine |
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A.saw | B.felt | C.guessed | D.imagined |
A.crossing out | B.picking up | C.thinking about | D.writing down |
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A.hoped | B.decided | C.refused | D.managed |
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A.unbelievable | B.funny | C.common | D.impossible |
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A.founded | B.joined | C.interviewed | D.trained |
A.typical | B.practical | C.polite | D.positive |
A.Therefore | B.Otherwise | C.However | D.Moreover |
A.words | B.voices | C.jokes | D.news |
A.followed | B.helped | C.forced | D.checked |
A.promises | B.smiles | C.behaviors | D.surprises |
A.funny | B.poor | C.cold | D.familiar |
A.awarded | B.judged | C.influenced | D.frightened |
A.qualities | B.limits | C.temperatures | D.expectations |
A.swimming | B.dreaming | C.seeking | D.thinking |
A.inspire | B.fail | C.chat | D.perform |
A.went through | B.gave up | C.carried out | D.turned down |
A.gift | B.removal | C.refusal | D.argument |
A.possibility | B.need | C.duty | D.right |
A.advised | B.ignored | C.accepted | D.encouraged |
A.valuable | B.modest | C.humorous | D.ordinary |
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A.busy | B.asleep | C.sick | D.anxious |
A.Except for | B.Rather than | C.Thanks to | D.Regardless of |
A.attended to | B.taken over | C.picked up | D.pulled out |
A.frightened | B.amazed | C.embarrassed | D.excited |
A.great | B.easy | C.urgent | D.unusual |
A.house | B.neighborhood | C.story | D.dream |
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A.fun | B.opposite | C.same | D.public |
A.dirty | B.nice | C.valueless | D.rewarding |
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A.regular | B.permanent | C.solid | D.temporary |
A.Actually | B.Unfortunately | C.Originally | D.Curiously |
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A.goods | B.employers | C.customers | D.employees |
A.discussions | B.tests | C.preparations | D.trips |
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A.counter | B.store | C.job | D.shelves |
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A.explained | B.argued | C.disagreed | D.decided |
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A.open | B.finished | C.incomplete | D.alone |
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A.stay away from | B.get used to | C.make up with | D.keep pace with |
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