Since I started working part-time at a grocery store, I have learned that a customer is more than someone who buys things. To me, a customer is a person whose memory fails entirely once he or she starts to push a shopping cart. One of the first things customers forget is how to count. There is no other way to explain how so many people get in their express line, which is clearly marked 15 items(件) or less, with 20, 25 or even a cart load of items.
Customers also forget why they came to the store in the first place. Just as I finish ringing up an order, a customer will say, “Oops, I forgot to pick up a fresh loaf of bread. I hope you don’t mind waiting, while I go to get it.”Five minutes later, he’s back with the bread, a bottle of milk, and three rolls of paper towels. What is strange is that customers also seem to forget that they have to pay for their groceries. Instead of writing a check or looking for a credit card while I am ringing up the groceries, a customer will wait until I announce the total. Then, in surprise, she says, “ Oh no, what did I do with my check book?” After 5 minutes of digging through her purse, she borrows my pen because she has forgotten hers. But I have to tolerate customers because they pay my salary, and that’s something I can’t afford to forget.
1. What does the author say about his customers?
A.They cannot count numbers. |
B.They sometimes jump the queue. |
C.They don’t know how to express themselves. |
D.They behave as if their memories had totally failed. |
A.Customers with nothing purchased. |
B.Customers with not more than 15 items. |
C.Customers with items between 16 and 25 |
D.customers with 25 or even a cart load of items. |
A.find their pens lost |
B.go back and get more items |
C.cannot wait to pay for their groceries. |
D.prefer paying by check to paying with a credit card. |
A.business in the grocery store runs well |
B.the author finds his present job full of fun |
C.the author’s part-time job calls for patience |
D.customers go to grocery stores without planning. |
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Our society place more importance on a person's physical beauty, rather than their ability, honesty and character. We have influenced women to go through painful surgeries(手术)and starve themselves to become this society built physical model. To be a beautiful woman in the 21st century doesn't mean that you are a brilliant doctor or caring mother. It means you have the perfect jaw, eyes and lips. It means that you can be six feet tall and weigh one hundred and ten pounds.
But what about the women who are starting to leave their youth? Instead of looking at aging as a sign of wisdom, we try to prevent the aging process(过程). It's a kind of funny thing to want to look eighteen when fifty. Fifty is a relaxed age, when you can step back and look at all you've achieved (successfully complete something). It is when your hard work pays off. Unfortunately, our society just sees you as “old”. To stop the aging process, women buy wrinkle(皱纹) creams, do eye lifts and face lifts. They spend thousands of dollars to win the hopeless battle against age.
I remember when I was about thirteen years old and going through teens, I had oily hair, and a half developed body. I hated the way I looked. I used to cry to my mother all the time, but she would just laugh and tell me that "you don't want anyone to like your appearance. It's your heart that is important, because beauty fades.(消逝)" I knew that she was right. If you work on your heart enough, people will start to see the beauty in you, which lasts and remains on even after you die.
1. The main idea of the first paragraph is that ________.
A.the author doesn't have a perfect face |
B.women have to look beautiful |
C.photos of beautiful girls can be seen everywhere |
D.there are too many beauties in daily life |
A.It's a pity that people have to get old. |
B.It's a fruitful and wise time. |
C.It's stupid to try to stay young. |
D.It's a pity that society looks down upon the old. |
A.women themselves | B.the author's parents |
C.newspapers and magazines | D.society |
A.The author doesn't like the beauties our society values. |
B.It is not important whether a person looks beautiful or not. |
C.It is a person's heart and inner qualities that are important rather than the physical beauty. |
D.The author feels appearance is important to a person. |
【推荐2】I don’t know what your dream is. I don’t care how disappointing it might be as you’re working toward that dream. But that dream you’re holding in your mind is possible. Some of you already know that it’s hard. It’s hard to change your life. In the process of achieving your dreams,
There will be moments when you are going to doubt yourself. You’ll say, “Why? Why is this happening to me?” For those of you who have experienced some hardships , don’t give up your dreams.
Many of you fail to seek your purpose in life. You dream and then follow it up with a list of all the reasons why the dream is unachievable.
A.Your dreams never walk away |
B.The tough times are going to come |
C.You fill your life with excuses and “I can’t” |
D.you must spend more time achieving it |
E.Dreaming is the easy part |
F.If you can dream it, you can do it |
G.you are going to suffer a lot of disappointment, failure and pain |
【推荐3】Confidence is an important element of success. However, as we grow older, we start to lose our confidence because of the life-altering changes we go through. We don’t always have as much of it as we need.
Learn something new and interesting. If you’ve lost your confidence, learning something new and interesting can help you regain your sense of competence. Of course, the key to gaining confidence in something new is to put in the time and practice.
Surround yourself with positive and supportive people. We should pay close attention to how other people make us feel-if someone always leaves us sad and disappointed after hanging out, then it might be time to separate ways with him.
Don’t let perfectionism or your past get in the way. For most people, the pressure to be perfect locks them up and makes them too afraid to even try. In fact, failure isn’t always as bad as you think.
A.Set realistic goals for yourself. |
B.Avoid comparing yourself to others. |
C.With consistent effort , you’ll start to see progress. |
D.An individual becomes wiser after making a mistake. |
E.Not everyone who comes into our life is meant to stay. |
F.Taking on new challenges can enhance a person’s self-confidence. |
G.The good news is that we can rebuild our lost confidence with the right habits. |
【推荐1】Get up at 6 am, arrive at the hospital one hour earlier to help patients check in, and accompany patients during consultations ...In recent years, “patient escorts (陪护)” has emerged as a new industry, and those who have taken on this career are known as “people who sell time”, 26-year-old Zhang Tian is one of them.
September 4 was a lucky day for Zhang Tian. On this day, Zhang Tian saw a video about patient escorts on a short video platform. The daily routine of patient escorts shown in the video fascinated her and gradually inspired her to take this on as a business. She looked through many platforms and read multiple information and found there indeed exists a certain demand for patient escorts, especially for the elderly, children, and pregnant women. Since she had never engaged in this kind of work before, she spent two days in major hospitals in Wuhan, in order to familiarize herself with all the departments on different floors, as well as the processes of medical consultation and preparation for surgery.
After preliminary preparatory (预备的) work, Zhang Tian posted a video of myself-introduction on major social platforms, talking about the help and services a patient escort provides, as well as some tips for a quick and convenient medical consultation. At first, she was a little worried that her video would go unnoticed. However, after she uploaded the video, it got over 100 likes and she received her first ever offer as a patient escort.
The memory of her first task is still alive and fresh in her mind. She received a phone call on September 9 from a man whose father was seriously ill and might need surgery. He wanted Zhang Tian to accompany his father through his consultation and treatment. Zhang Tian made full preparations before meeting her first client (客户) and did a very good job despite her nervousness.
“Later, the family expressed their gratitude to me over and over again, which warmed my heart and gave me a sense of achievement,” Zhang Tian said.
1. Why did Zhang Tian spend two days in hospitals in Wuhan?A.To go for a physical examination. |
B.To take a break from her daily routine. |
C.To provide her services to clients. |
D.To get familiar with different departments and medical procedures. |
A.By applying to different hospitals in Wuhan. |
B.By participating in social media platforms. |
C.By seeking recommendations from friends. |
D.By offering free services to the elderly, children, and pregnant women. |
A.She was worried but performed well. |
B.She regretted taking on the role. |
C.She felt overwhelmed and unprepared. |
D.She was very upset because of negative feedback from the client. |
A.Careless. | B.Imaginative. | C.Considerate. | D.Loyal. |
【推荐2】We thought we had it all---a beautiful house, three healthy children and one more on the way, two cars, a couple of four-wheelers for entertainment---and we loved it. Then, the market turned and my husband’s job at a construction company was gone. The company was closing down for good.
We both started looking for jobs right away, but there weren't any to be found. With each passing day we were getting increasingly worried and we continued to work together in order to pull our family through. The more we pulled together, the closer we got. I felt feelings of admiration for my husband that I hadn't felt in years.
That's why it was so hard for me to watch him blame himself for our present situation. I continually asked him to stop, but he seemed to want to punish himself for not having a job.
Finally, one afternoon I pulled him aside and said, “We have four healthy children. That's what's important. That makes you a rich man.”
“But what if we lose the house? They'll hate me-you'll hate me,” he replied.
I smiled at him and put my hands on both sides of his face to make him look me in the eye. “No matter where we live I will be happy--as long as I have you.” I smiled again. In all the struggling together I had found that deep love for him that I had on the day we said “I do”.
I could see his shoulders and neck relaxed. He held me close and we were able to talk and plan and dream together in a way that we hadn't for quite some time. It was a turning point for us as a couple and a family.
We are still struggling for our better life, but I consider us well-off because we have something that money can't buy and no one can take away from us.
1. Why was it hard for the author to watch her husband blame himself?A.She thought she should be blamed |
B.She thought he had tried his best |
C.She thought he would get a job someday |
D.She thought it would remind her of sad memories |
A.Bitter but quiet | B.Comfortable and easy |
C.Hard but happy | D.Well-off and relaxing |
A.We Have It All | B.We Find It Again |
C.A Perfect Couple | D.A Hard Time |
【推荐3】Retail (零售) Shop Supervisor (主管)
Pay: £9.74 per hour, paid weekly
For this 30-hour-a-week position, we need you to be available between 6 am and 7 pm, 5 out of 7 days, sometimes including some weekends. Early & late shifts.
You'll fit right into Greggs as a supervisor if:
You have had some team supervisory experience in a similar customer-focused retail environment.
You are able to stay focused on delivering excellent standards and great products all while keeping an eye on your targets.
What we can offer
As well as a non-stop working environment, and a rewarding feeling of accomplishment and teamwork, we have a whole range of bonuses (奖金) that you can take advantage of.
Career progression and brilliant training programmes.
Employee Staff Discount up to 50% off our food.
Holiday entitlement (津贴) starting at 4. 2 weeks and increasing with service, plus bank holidays (Pro-rata for part time).
If you're interested in progressing within the company, we have some fantastic development programmes for supervisors who are enthusiastic about retail and would like to progress to the shop manager, and we'll support you to maximise your potential.
What you'll do
Supervisors are at the heart and soul of our shops. Working closely with the manager and team, our supervisors make sure our customers have a great visit every time they come into a Greggs shop. As well as some of the more practical tasks such as food prep and keeping the shop clean, you'll also keep your team involved and motivated to deliver the fast and friendly service Greggs is famous for. Our retail supervisors are responsible for managing the shop when the shop manager isn't around; as second in command, supervisors really are our shop managers' right-hand person.
1. How much will a supervisor be paid per week for the job?A.£116.88. | B.£126.22. | C.£292.2. | D.£487. |
A.Free accommodations. | B.A large discount on food. |
C.Everyday training programmes. | D.Sharing profit with the company. |
A.Team up with the manager. | B.Deliver goods to customers. |
C.Visit potential customers regularly. | D.Work out some practical sales plans. |
【推荐1】At some point in life, many people develop a mental problem. While most people get over it, for others it doesn’t go away easily.
The WHO says that about 20 percent of teenagers worldwide suffer from mental illness. It’s thought that the number of teenagers with mental illness around the world will increase by half by 2022. It will become one of the main causes of illness, and even death.
In China, the picture isn’t bright, either. About one tenth of teenagers under the age of 17 have a mental health challenge.
The world is changing fast. Study and relationships have always caused stress, but today the stress is much higher than before, the WHO said.
A research centre in Oxford University says that young people today have big stresses at school. For example, they experience bullying. In a 2017 report, the centre noted that the Internet was a special source of stress. Online, young people often see “messages about perfection” and this causes the young “great uncertainty about their futures”, says the centre.
Also, according to China Daily, Chinese people don’t ask for help with their mental problems. They fear that others will think less of them if they say that they are in mental trouble. Elaine Peng, a US mental health educator, makes a similar point. And in the UK, over three quarters of young people believe their mental problems have a social stigma. It is reported in 2017 that a quarter of young UK people wouldn’t ask for help if they developed a mental problem.
Young people who don’t ask for help for their condition may be creating problems for themselves in the future. Elaine Peng warned that, “If we hide our mental health, it may remain a problem forever.”
“My message for young people is, if you feel something is wrong within you—ask for help,” he told China Daily.
1. Which of the following is NOT the cause of stress according to the passage?A.Heavy schoolwork. |
B.Being bullied at school. |
C.Some information from the Internet. |
D.Certainty about the future. |
A.They can keep their mental health secret. |
B.They can get over them in time. |
C.They are afraid of being looked down upon. |
D.They don’t think them serious. |
A.Impression. | B.Shame. | C.Aid. | D.Injury. |
【推荐2】A University College London modeling report looked at urban car use to conclude that cities have to become car-free to survive. The study notes the number of cars is actually increasing faster than the population — in 2019, 80 million cars were built while the population increased by 78 million. The production of these cars were responsible for 4% of global carbon dioxide emissions. That’s bigger than aviation and almost as big as the steel and concrete industries, and that’s before you even fuel or charge them up.
The study authors construct a mathematical model where time is money, and residents choose between driving their cars and taking public transport on the basis of the time it takes to do the trip. It turned out that the more people who decide that driving is faster, the more crowded the roads, and the longer the trip takes.
One solution is to build more transit or bike lanes and reduce traffic lanes and parking to get more people out of cars. This would make it faster for everyone. But this is hard to do. The rapid growth of the urban population, land use policies, and the expansion of suburban areas make it impossible to walk or ride a bike to and from the office. It’s also economically costly to introduce efficient public transport with high frequency and within easy walking distance.
There was a report coming from London showing there are incredible battles over every effort to calm streets and reduce traffic. It’s got to the point where the drivers claim they actually represent disabled people who have to drive, businesses that need customers who drive, and poor people who have to breathe the exhaust. It’s all upside down.
In the press release, Dr. Humberto Gonzalez Ramirez said, “Currently, much of the land in cities is dedicated to cars. If our goal is to have more liveable and sustainable cities, then we must take part of this land and allocate it to alternative modes of transportation: walking, cycling, and public transport.”
1. What does the underlined word “aviation” in Paragraph 1 refer to?A.The traffic jam. | B.The airline industry. | C.The modeling industry. | D.The air pollution. |
A.to ask people to travel more by bicycle instead of by car |
B.to encourage people to pay attention to environmental problems |
C.to show the effect of increased car production on transportation |
D.to prove traffic is one of the major causes of global wanning |
A.Doubtful. | B.Negative. | C.Uncaring. | D.Supportive. |
A.An expositive essay. | B.An argumentative essay. |
C.A narrative essay. | D.A science fiction. |
【推荐3】The 4 movies released in April
Fantastic Beasts: The Secrets of Dumbledore
In the third of five planned Fantastic Beasts films, Albus Dumbledore and New Scamander fight with the dark forces of Gellert Grindelwald in the 1930s. Several scenes are set at Hogwarts, so they could reproduce some of the old magic.
It was released on 15 April in the US and Canada.
Petite Maman
The heroine of Petite Maman is eight-year-old Nelly. After her grandmother’s death, Nelly plays in the woods near her mother’s childhood home, and meets Marion. They play together every day. This astonishingly insightful and heartbreakingly hopeful cinematic poem will pierce your heart, broaden your mind and delight your soul, even as you wipe away tears.
It was released on 22 April in the US.
Downton Abbey: A New Era
BBC Culture’s Caryn James enjoyed the “elegance and glittering production values” of the first Downton Abbey film, which was released in 2019. This film is the sequel (续集) of it.
It was released on 29 April in the UK and Ireland.
Operation Mincemeat
This stranger-than-fiction film tells the story which happened during World War Ⅱ. It sounds like the plot of a far fetched espionage (间谍) novel rather than a real-life story, because one of the officers behind the plan was Lieutenant Commander Ian Fleming, later the author of the James Bond novels.
It was released on 15 April in the UK and Ireland.
1. How many Fantastic Beasts movies were scheduled to release?A.Three. | B.Four. | C.Five. | D.Six. |
A.She has lost her mother. | B.She finds her father in the woods. |
C.She has made friends with Marion. | D.She lives alone in her grandmother’s house. |
A.Fantastic Beasts: The Secrets of Dumbledore. | B.Petite Maman. |
C.Downton Abbey: A New Era. | D.Operation Mincemeat. |