How to deal with Whiners(抱怨不停的人)?
There are always some people radiating negativity in the work place. For them, the temperature is never right, the boss is always a fool, the canteen food is awful, and they
Career experts say such habitual complainers are highly contagious(会蔓延的) ,
It is especially hard to deal with complaints at work
Zhai Min, 24, a software engineer at Kingdee International Software Group in Shenzhen, found that 3 elderly workers liked to complain about everything, from
But listening actively is far from enough. Wang Dianxue, 27, is an Internet engineer at Beijing Push Marcom Group. His co-workers always complain that their computer systems are not working properly. “I ask about the specifics and work together with them
HR managers believe that when staffs complain, it is more a matter of recognition than an actual problem. “The real problem is that the whiners don’t feel they are being taken seriously,” said Xu Jun, HR manager at Guangqi Honda Automobile Co., Ltd. “
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