1 . Now, when speaking to Americans, who have a preference ______ the direct style, I found that I often failed _________ (get) straight to the point. (所给词的适当形式填空)

2 . Keep in mind _______ body language plays a huge role _____ communication because it accounts for over 50 per cent of communication. (用适当的词填空)

3 . You may not approve ______ their ideas but at least you will see where they are coming from, which means you can make adjustments ______ your own tone and choice of words accordingly. (用适当的词填空)

4 . Only when you give serious consideration ______ their points of view will you be able to see what accounts ______ their emotions and empathize with them. (用适当的词填空)

7 . For example, if you are a business person ___________(negotiate) with a large enterprise about a deal, you should do it face to face, using formal language ____ a straightforward manner. (所给词的适当形式填空)

8 . To accomplish this, you need to know _______ whom you are communicating. (用适当的词填空)

9 . In response, the receiver sends an encoded message back, which is referred to ____ feedback. (用适当的词填空)