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题型:完形填空 难度:0.4 引用次数:98 题号:16912727

In a recent meeting, the word “culture” came up 27 times in 90 minutes. Business leaders all believe a strong organizational culture is _________ to success, yet culture tends to feel like some magic force that few know how to control. In our study, we find that answering the following three questions can help transform culture from a mystery to a (n) _________:

How does culture drive performance? After analyzing 50 major companies, we conclude: _________ we work determines how well we work. The companies most famous for their cultures maximize the positive motives(动机), while minimizing the negative ones. Some motives tend to _________ performance. That is because people are no longer thinking about work but the disappointment, or the _________, or why they’re bothering to do it. They don’t _________ the quality of the work itself. By contrast, a high-performing _________ always maximizes creating total motivation.

What is culture worth? While it is _________ to measure whether someone is creative, it’s relatively easy to calculate total motivation of an organization. For example, all airline companies share the same terminals and use the same planes, but customer satisfaction _________ widely across airlines. We found that an airline’s culture closely __________ customer satisfaction. __________, great cultures produced better customer outcomes, and in turn generated more profits.

What elements in an organization __________ motivation? By surveying, we found the most sensitive element is whether an organization can allow an employee to __________ with its mission and behavioral code. For example, An executive of Walmart, told us that in monthly meetings he always emphasized how much Walmart had saved for the __________ — rather than how much money Walmart had made.

A great culture is not easy to build. Leaders have to treat culture building as an engineering project, not a __________ one.

1.
A.efficientB.essentialC.permanentD.practical
2.
A.scienceB.natureC.traditionD.instinct
3.
A.howB.whenC.whyD.whether
4.
A.encourageB.assessC.distinguishD.hurt
5.
A.displayB.rewardC.mysteryD.wisdom
6.
A.care aboutB.make senseC.set asideD.put up
7.
A.potentialB.techniqueC.cultureD.reform
8.
A.vitalB.difficultC.roughD.effective
9.
A.functionsB.variesC.decreasesD.grows
10.
A.resembledB.justifiedC.predictedD.explored
11.
A.By contrastB.In the endC.As usualD.In other words
12.
A.protestB.affectC.loseD.substitute
13.
A.identifyB.consistC.trembleD.interact
14.
A.customersB.employeesC.engineersD.spectators
15.
A.commonB.delicateC.magicalD.precise
【知识点】 组织与机构 说明文

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A.changesB.profitsC.mistakesD.differences
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A.transferredB.rangedC.processedD.extended
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A.foodB.storeC.supplyD.data
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A.oppositeB.equivalentC.accustomedD.second
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A.reactingB.guardingC.goingD.battling
7.
A.inviteB.showC.connectD.limit
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A.turnB.transformC.exchangeD.transport
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