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题型:完形填空 难度:0.65 引用次数:109 题号:20583534

Restaurant and hotel bosses have had a tough year. Some 700, 000 hospitality workers threw in the ______ on average each month in the past year. Bars, cafes and restaurants are 1.3m workers ______ relative to the 16.9m employed before covid-19. The quite rate in leisure and hospitality jumped by a percentage point, to 6.4%. ______ from the Omicron Variant may make matters worse; as cases increased greatly in December, restaurant footfall (客流) fell ______

As in other industries, workers in hospitality are leaving for various reasons, from fear of infection to ______ opportunities elsewhere. But one big motive is burnout. Surveys find that ______ stress is a growing concern across the labour market, but dissatisfaction is especially high in service roles, where hybrid work is not possible. Data showed that employees ______ the hospitality sector as one of the worst for work-life balance. Workers report that new tasks such as dealing with angry customers and ______ health mandates (指令) have added to the burden.

Work in restaurants and hotels can be physically ______ . poorly paid and unpredictable. Unlike white-collar workers, who suffer from needing to be constantly available, service workers burn out as a result of uncertain ______ and a lack of control over time, says Ashley Whillans of Harvard Business School. Ian Cook of Visier, a human-resources-analytics firm, says that time off during lock-downs gave employees an opportunity to ______ their relationship with “fragile and low paid work.”

Firms have ______   to respond. Many food and accommodation businesses have raised wages - by an average of 8. 1% year on year in the third quarter, the highest increase on record. ______ , that many not be enough. In one poll of hospitality over half said higher pay will not tempt them back by itself.

Daniel Zhao, an economist At Glass-door, foresees a permanent reduction to the hospitality workforce. As some workers quite, those who remain must pick up the slack, leading to more stress. This ______ gives birth to more exits, and so on. ______ an ageing population, with decreasing numbers of young people prepared to work in kitchens or sweep hotel corridors, and hospitality businesses may be contending with (难应对) blue-collar burnout for years to come.

1.
A.wrapB.vacationC.towelD.identity
2.
A.spareB.richC.shortD.scarce
3.
A.ContributionB.UncertaintyC.RemedyD.Consequence
4.
A.coincidentallyB.sharplyC.suddenlyD.temporarily
5.
A.rareB.betterC.occasionalD.unclear
6.
A.primaryB.pessimisticC.momentaryD.long-term
7.
A.calculateB.approachC.inspectD.rate
8.
A.reformingB.regulatingC.enforcingD.engaging
9.
A.relaxingB.challengingC.drainingD.inviting
10.
A.schedulesB.paymentsC.exchangesD.prospects
11.
A.inquire intoB.reflect onC.account forD.answer for
12.
A.rushedB.failedC.hesitatedD.expected
13.
A.HenceB.MoreoverC.SimilarlyD.Nonetheless
14.
A.in returnB.in a rowC.in turnD.in advance
15.
A.ExcludeB.FollowC.ConcernD.Add
23-24高三上·上海·阶段练习 查看更多[2]

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