增加：在缺词处加一个漏字符号(∧)，并在其下面写出该加的词。
删除：把多余的词用斜线(＼)划掉。
修改：在错的词下划一横线，并在该词下面写出修改后的词。
注意：1．每处错误及其修改均仅限一词；
2．只允许修改10处，多者(从第11处起)不计分。
Dear Manager，
This is a letter of complaint concerned the actions of one of your online store．Last Sunday，October 29th，I buy a dress from a store on your website．But I was not satisfied with the dress when I received it，so I decided to return it．But the salesman refused my request in a rudely tone．I explained the reason that I wanted to return it，but he said he was busy and didn’t have time to deal it．Now he isn’t replying to us at a11．
I feel that the salesman was impolite．I hope that you can look into for the matter．I have bought lots of things on your website and I look forward to a much pleasurable shopping experience next time．
Yours，
Li Hua
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Yesterday I buy a new coat in a shop，and I found it was too big for me．This morning，I went to the shop and change the coat I bought yesterday．But the salesgirl treated me cold．Firstly，she didn't admit that I buy the coat in her shop．Then，she said I made it be dirty．So I got very angry and quarreled with him，pointing to the rules on the wall．Just then，manager turned up．He said sorry to me．At last they changed other one for me．Then I said good-bye to them and took the new coat home happy．
增加：在缺词处加一个漏字符号（∧），并在其下面写出该加的词。
删除：把多余的词用斜线（\）划掉。
修改：在错的词下划一横线，并在该词下面写出修改后的词。
注意：1. 每处错误及其修改均仅限一词；
2. 只允许修改10处，多者（从第11处起）不计分。
With popularity of the Internet, more and more people prefer to going shopping online because of its advantages. Online shopping save us a lot of valuable time. What’s more, there are a wide variety of goods for us to choose from, which may be cheaper than that in shops. Though it is convenient to go shopping online, the problems it caused can’t be ignored. Since we can’t see the actual goods on the Internet, so the quality cannot be ensured. Beside, lots of advertisements on the Internet are untrustworthy, so sometimes, the customers are easily cheating.
In my opinion, we should be carefully while we are enjoying the convenient of online shopping.
增加:在缺词处加一个漏字符号(Ʌ)，并在其下面写出该加的词。
删除:把多余的词用斜线(\)划掉。
修改:在错的词下划一横线，并在该词下面写出修改后的词。
注意:1.每处错误及其修改均仅限一词;
2.只允许修改10处，多者(从第11处起)不计分。
The new school year is around corner, so I need to buy something to my children and myself. Therefore, yesterday's afternoon I took them to a shoe store to buying some new shoes. My youngest kids wanted a pair of sports shoes and thus we bought one pair. My older son needed a pair of casual shoes for school. and we were found some on sale. The first pair which he tried on was a little small. so he put on other pair. and they fitted him perfectly. My daughter wanted beauty dress shoes and she got some high heels. I myself bought some boots because my old ones were wearing out.
