I was on a train in Switzerland. The train came to a stop and the conductor’s voice over the loudspeaker     1     (deliver) a message in German, Italian, and French. I’d made the mistake of not learning any of those languages before my vacation.

Everyone started getting off the train and an old woman saw that I was     2     (confuse). She could speak some English and told me that an accident had happened on the     3     (track). She asked me where I was trying to get to, then went and talked to some workers, and came back to tell me that we’d have to get on trains three or four times to get there.

I was really glad she was heading     4     same way because it would have been impossible for me to figure it     5     on my own. So we went from one train station to the next, getting to know each other along the way.

She was really the     6     (sweet) woman. It was a 2.5-hour journey in total, and     7     we made it to the final destination, we got off and said our goodbyes. I had made it just in time to catch my train to Rome. She told me she had a train to catch as well. I asked her how much farther she had to go and     8     turned out that her home was two hours back the other way.

She had jumped from train to train and traveled the whole way just     9     (make) sure that I made it. I was in shock. A woman spent her whole day sitting on trains and taking her hours away from her home just to help out a confused tourist     10     (visit) her country.