1 . They say, “Online retailers (零售商) try to show you things that you wouldn’t have discovered otherwise. But we don’t think it compares to the experience of walking into a store and seeing things you wouldn’t have seen otherwise.”

That’s hardly an old-fashioned view. One of the misunderstandings in retail is that because younger customers are comfortable with digital technologies, they’re less interested in shopping in person. In fact, researchers have found that both millennials (千禧一代) and the generation born after 1995 prefer brick-and-mortar shopping to buying online.

Now in the pandemic age, retailers are working on making ordering online and picking up at the store a seamless (无缝衔接的) process. And that could be just the start. Other mixed models will appear, especially as retailers get rid of delays from the system, says Kirthi Kalyanam, executive director of the Retail Management Institute at Santa Clara University in California. Amazon, which already provides free two-day delivery to prime members, now offers one-day delivery nationwide for a fee and same-day delivery on select items in several cities. Its Amazon Fresh grocery service lets shoppers choose delivery within two to three hours.

Stores will increasingly become places to show products rather than to store inventory (存货), says Mr. Kalyanam. Online retailers will re-create their online image in a real space: Think Apple stores or Lululemon. And consumers will have multiple ways to buy their goods. Stores might not even carry inventory, but promise to deliver your purchase from a nearby warehouse in a half-hour.

1. What is the speakers’ attitude to buying online in Paragraph 1？

A．Negative.	B．Positive.
C．Indifferent.	D．Unknown.

2. What does the underlined word “brick-and-mortar” in Paragraph 2 probably mean?

A．Imaginative.	B．Physical.
C．Virtual.	D．False.

3. Which of the following statements is TRUE according to Paragraph 3?

A．Amazon never connects the sales to the delivery.

B．Delivery service of goods online is being improved.

C．All retailers are considering picking up at the store.

D．Retailers can’t remove the delays from the delivery system.

4. What can we learn from the text?

A．Amazon offers one-day delivery nationwide for free.

B．Younger customers are less interested in shopping in person.

C．Instead of storing inventory, stores will become places to show products.

D．Online retailers don't show the things that customers haven't discovered.