1 . You may have heard of the famous workplace communication software, Slack. Many companies use Slack to virtually communicate across teams. What most people don’t know is that Slack, despite its _________, was never meant to exist. In fact, the company who developed Slack actually had been hoping to create the next popular video game. But after raising millions of dollars to fund the game development, the company ultimately _________ the project because the game failed to attract enough users.

The _________ goal of the company wasn’t achieved. However, during the process of creating their game, something else happened. The team realized that the _________ system they created to accompany the game was worth investing more time in. And they _________ to invent the communication system idea for one of the fastest-growing startups (初创公司) in history, and Slack was born.

An outcome-focused company might have just moved on from the failed video game or, worse, continued investing resources, risking further negative outcomes. But _________, this company didn’t do that. _________, they had been paying attention to the process. Focusing on the process allowed this company to _________ and redefine their desired outcome.

You’ve probably heard a quote or two in your life about the _________ of “the journey”—how often the journey is more significant and impactful than the __________. The company that developed Slack understood this principle, and by focusing on the process rather than the outcome, they were able to achieve greater success than they first had hoped for.

2 . Mrs. Oren, with her family, lived down the block from us. We were four kids living with our parents happily.

Our happiness _______. I was 14 and my youngest sister was 4 when our mother passed away suddenly. _______, Mrs. Oren always stayed by our side. I was already an “independent” teenager, but she _______ my youngest sister every day while our dad was _______ and the rest of us were at school.

My morning _______ on school days included getting up with the alarm clock as Dad already went to work, and _______ the “kids” to get them ready for school. One morning, I felt so _______ while making breakfast. The next thing I _______ was that I was lying on the floor in the _______, with the world spinning around me.

It was heartbreaking that I soon ________ my sisters crying and throwing up. But I could do nothing, feeling so ________. Suddenly, the door opened and Mrs. Oren came in! We were ________ to the hospital in her car. It turned out that she came to our house that morning ________ to look after my youngest sister, only to find the frightening ________. Later, Mrs. Oren told us we all got gas poisoning.

What would have happened to us but for a caring ________ who kept an eye on us every day?

3 . “Nice guys finish last!” I have _______ that phrase literally hundreds of times over the years. There were even a few times when I believed it myself. But if I ever need a reminder of just how _______ that line is, I only need to recall what happened to me recently.

It was a cold and drizzling morning. I had just finished taking my son to school. Road work, however, had _______ me and I was running late 20 minutes. I still had a full day’s worth of work to do and felt a little _______. I had to pick up some things at the local _______ before heading home.

When I was checking out, an old couple asked me for a _______ going back the way I’d already came. My busy brain wanted to say: “no”, but_______ the better angels of my heart said, “yes”. They climbed in my car and I _______ down the road. During the trip we talked and laughed and after I_______them off, they thanked me for what I had done.

As I turned around the car and headed back home I felt a warmth in my heart and a ________ in my soul. I glanced in the rear view mirror and saw I was smiling without knowing it. Then the sun broke through the clouds and the sky seemed to________down on me as well. I may have been more behind the ________than ever but in that moment I felt I was right where I was________ to be.

When it comes to money, ________ and fame in this world then it might be true that sometimes nice guys do finish last. But when it comes to the heart, soul and mind, nice guys finish________

7 . It was a heartwarming turn of events on the special night. The Inner Finland Police Department successfully _______ a missing child with the help of their police dog, Kuha. According to Finland’s Police Dog Association, the _______ went missing at around 7:00 pm on December 23. The snow covered the tracks, so the family had to seek _______ from the authorities. A rescue team was quickly _______ , including a dog, which played a(n) _______ role in the rescue.

The search initially focused on the city center, but the _______ came near the child’s home. Kuha carefully _______ a snow pile (堆) where children had built snow caves. Despite the challenging conditions, Kuha’s keen (敏锐的) sense of smell and its devotion _______ .

At around 12:30 am that night, Kuha discovered a shoe _______ under three feet of snow. The child, who had been trapped in a collapsed snow cave, was ________ firstly but gradually recovered after receiving medical attention. The community breathed a collective sigh of ________ as the child was able to speak in the ambulance.

The success of this rescue mission was ________ to the extensive training of police dog Kuha. The dog handler’s knowledge that human ________ rises in the snow led to a second search of the pile, ________ leading to the child’s discovery. The Finnish Police Dog Association also ________ Kuha’s role in the successful rescue.

8 . It was my first day of high school, and it was my first day of school in a new city. There was only one thing on my mind: what to wear. A good image is everything, so it was important for me to _______ the people who I would spend the next four years with.

For the first time in my life, I thought about how convenient it would be to wear the school uniform. After carefully selecting, I emerged proudly in a patterned dress. An hour later, I felt _________ as I stepped off the bus and headed toward room 1136. But as I turned the corner into my first class, my jaw dropped to the floor.

Sitting at her desk was Mrs. Hutfilz, my English teacher, _______ the exact same dress as I. I kept my head down and tiptoed to my seat, but the first day meant introductions in front of the whole class, and soon enough it was my _______. I made it through my minute speech, until Mrs. Hutfilz stood up, jokingly adding that she liked my _______. Although this was the moment I had been worrying from the moment I walked in, all the _______ that had increased surprisingly melted away; the students who had previously been staring at their phones _______ their heads as I shared my story. My smile grew as I laughed with my peers, ending my speech with “And I am very stylish, much like my first period _______.” After class, I stayed behind and talked to Mrs. Hutfilz, sharing my previous worry about coming into a new school and city. I was _______ to make a humorous and genuine connection with my first teacher, one that would continue for the rest of the year.

While my first period of high school may not have gone exactly the way I thought it would, it certainly made the day __________ in the best way, and taught me that Mrs. Hutfilz has an awesome sense of style!

9 . My life is full and active taking care of my grandson. But weeks ago, he headed for an overseas holiday, I was left feeling _______ and lost. I needed something extraordinary to lift my _______.

Then one day, I entered the Coffee Club near my home and _______ a cup of coffee. I settled into a comfortable sofa, _______ tasting the delicious drink. After a while, I approached the waitress and handed her my _______. She smiled and said, “That’s already been paid for.”

I looked at her in _______. “Really?” Then she said the words I’ll never forget. “It was a _______ of kindness, and it happens a lot.”

I was shocked. I never really _______ these things though I had heard about them. Today, I _______ it firsthand. Good, kind people are out there in the world. And they ________ when you need them most. I left home this morning feeling, somewhat lost. I returned with a ________ in my step, excited about sharing my story and ________ the kindness.

Two weeks later, I paid for a girl in the Coffee Club. The only thing is, this time, the Coffee Club did it ________. The waiter pointed me out. She couldn’t believe it and ________ me. I simply smiled, explaining that I was passing on the ________ I’d received not long ago.

10 . The Ladakh region, the northernmost plateau of India, sits more than 3,000m above sea level. The tall Himalayan mountains stop the _________ rains from coming there. So Ladakh has usually been _________ in the sun for 300 days per year. Floods were _________ unheard of before. However, floods have _________ four times since 2010 owing to climate change.

A decade and a half ago, the Ladakhi land provided villagers with a _________ water supply. Winter snow melted (融化) to _________ rivers and provided water for agriculture in the spring. But climate change has seen average winter _________ in Ladakhi rise. The snow melts faster, _________ villagers with little or no water in the spring. More and more _________ are leaving.

Despite that, there is __________ for this region. In 2019, engineer Sonam Wangchuk __________ unmelted ice under a bridge, sheltered from the sun. __________, he had an idea. Wangchuk wanted to help villagers __________ water in winter which could be saved for use in the spring. Freezing it in the shape of a cone (圆锥体) could maximize the volume of ice per surface area exposed to the sun and __________ the amount of time it would take to melt.

The engineer and a team of local people began looking for the best way of creating cones of ice. Eventually, they did it. Now named ice towers, they have gained __________ all across Ladakh.