1 . 听下面一段独白，回答以下小题。
1. What was the survey on?

A．Hotel services.

B．Hotel rooms.

C．Hotel complaints.

2. How many hotel staff were surveyed?

A．400.

B．75.

C．39.

3. What were most of the unusual complaints about?

A．Food.

B．Rooms.

C．Location.

4. Why did the man at a luxury hotel in London complain?

A．He didn’t get a discount.

B．The guest in the next room snored

C．The room didn’t have a sea view.

2 . 听下面一段独白，回答以下小题。
1. Who is the speaker?

A．A tour guide.

B．An architect.

C．A businessman.

2. How did the architect design the building?

A．By studying the old house.

B．By copying others’ designs.

C．By observing the family’s life.

3. What was the building made of?

A．Wood.

B．Brick.

C．Concrete.

4. What is the present condition of the building?

A．It is being rebuilt.

B．It is well protected.

C．It is in ruins.

3 . 听下面一段较长对话，回答以下小题。
1. What’s the problem with the woman’s present apartment?

A．It’s far from campus.

B．Its rent is high.

C．It’s not furnished.

2. Why did the woman call the man?

A．To make a complaint.

B．To ask for help.

C．To rent his house.

3. What will the man do next?

A．Inquire about the price.

B．Find a roommate.

C．Visit an apartment.

4 . 听下面一段较长对话，回答以下小题。
1. Where is the new Italian restaurant?

A．It’s near the river.

B．It’s on River Street.

C．It’s in front of a French place.

2. When did the woman go to the restaurant?

A．Last Wednesday.

B．Last Friday.

C．Last Saturday.

3. How much did the woman spend in the restaurant?

A．$8

B．$9.50

C．$10