1 . On which floor are children’s toys?

A．The 3rd floor.

B．The 4th floor.

C．The 5th floor.

2 . 听下面一段较长对话，回答以下小题。
1. What might the man be?

A．A customer service agent.

B．A travel agent.

C．A repairman.

2. What will the woman do next?

A．Call his son.

B．Give some details.

C．Sign a form.

3. What do we know about the woman?

A．Her son lives abroad now.

B．She will go to visit her son soon.

C．She should make payment from this month.

3 . 听下面一段独白，回答以下小题。
1. How many techniques are referred to？

A．Three.

B．Four.

C．Five.

2. Why will people buy two instead of one？

A．Time limits.

B．Special extras.

C．Free samples.

3. What colors do many stores use？

A．Orange, red and white.

B．Blue, green and black.

C．Yellow, green and red.

4. What is the speaker talking about？

A．Techniques to persuade people to buy.

B．Techniques to find suitable stores.

C．Techniques to buy cheap goods.