3 . 听下面一段独白，回答以下小题。
1. What is the talk mainly about?

A．Old people’s lives.

B．Services designed for the elderly.

C．A supermarket chain.

2. What happened to Robert Smith’s mother?

A．She was cheated out of her money.

B．She dialed the wrong number.

C．She lost her health care service.

3. Which company has trained their staff to provide safer and friendlier service?

A．TrueCall.

B．Safeway.

C．Red   &   Yellow Care

4. Who might benefit from Safeway according to Martin Bateman?

A．Businessmen.

B．Older customers.

C．Sick people

4 . 听下面一段独白，回答以下小题。
1. How often do the students learn repair skills in the shop?

A．Once a week.

B．Three times a week.

C．Once a month.

2. What is learnt in the first lesson?

A．The way of using tools.

B．How to fix a flat tire.

C．All the parts of a bike.

3. What does Emily Gage think of the classes?

A．Difficult.

B．Boring.

C．Interesting.

4. What is Anthony Jimenez-Galindo?

A．A student.

B．A director.

C．A teacher.

5 . 听下面一段独白，回答以下小题。
1. What happened to the elderly gentleman?

A．He got stuck in the doors of the train.

B．He missed the train.

C．He was seriously injured on the train.

2. What do we know about the gentleman’s wife?

A．She was in great panic.

B．She cried for help.

C．She remained calm.

3. Who offered to help solve the problem?

A．The speaker and two other men.

B．The conductor.

C．Nobody.