Cathay Pacific, Hong Kong’s biggest airline, has fired three cabin crew members after a passenger aboard a flight from Chengdu to Hong Kong complained of d    1    .

In a viral post on the lifestyle app Xiaohongshu on Monday, the passenger said flight a    2     had made fun of non-English-speaking passengers aboard the plane. The author of the post said she was aboard flight CX987 and overheard cabin crew chatting with each other in Cantonese and English.

“If you cannot say blanket, you cannot have it…the carpet is on the floor, feel free if you want to lie on it,” people are heard saying in a recording. The author also alleged that a woman sitting next to her was also r    3     dismissed when seeking help in English to fill out the customs declaration card.

“I can’t understand why they have such great hostility toward passengers who don’t speak English or Cantonese,” the post said. “Why can’t they give even basic r    4     to passengers?”

Amid the social media storm that ensued, Cathay Pacific said in a statement on Weibo that the three flight attendants involved in the incident were fired after an investigation. The airline added that a cross-departmental working group led by its CEO Ronald Lam would u    5     a comprehensive review of services, staff training, and other systems to prevent such incidents from occurring again.

“The most important thing is to make sure that all our e    6     must respect passengers from different cultural backgrounds and provide professional and consistent services in all serving areas,” Cathay Pacific stated.

On Wednesday, Lam a    7     and reiterated the company’s statement during an off-line event in Guangzhou.

But the spate of apologies and official statements, which even included one from Hong Kong’s Chief Executive John Lee Ka-chiu, f    8     to quell public outrage.

“For a company that seems unrepentant, is a mere apology sufficient?” asked China’s state-run Xinhua News Agency, claiming that the anger on social media highlighted the company’s “arrogance in its bones and cc for its customers.”

Lee said on Weibo Tuesday that he was “very infuriated and disappointed” by the i    9    .

“These disrespectful words and d    10     have hurt the feelings of compatriots in Hong Kong and the mainland, and also undermined the city’s existing culture and values of respect, courtesy, and inclusiveness,” he said.

American teens are seen as “in a state of     1     disaster”. A report released last week paints a deeply disturbing     2     of the mental health of high students.

    3     more than 17, 000 teens conducted in a survey in 2021, 42 percent said they experienced the     4     of sadness or hopelessness. The issue is     5     more widespread than in a     6     survey in 2011, and girls are dramatically worse. A     7     of girls — 57 percent — reported persistent despair,     8     with 29 percent of boys.

Nearly 1     9     3 girls seriously considered suicide (up from 19 percent in 2011), and 13 percent say they attempted it in the     10    . “What caused this?” The CDC offered     11     definitive answers, but consider     12     has happened over the past decade. “Instagram was released in late 2010. TikTok in 2016.” Soon     13    , 90 percent of teen girls reported using social     14     every day. These apps, create more “social comparison, social pressure, and     15     peer interactions,” with teens measuring their self-worth — or lack of it — in likes and followers. Then in 2020 Covid-19     16     the picture.

    17     its root causes, this epidemic of hopelessness should     18     considered “a national crisis”. Did the reopening of schools and social spaces this year help     19     teens’ suffering? The CDC survey comes out only every other year, so we’ll have to wait to     20     out.

Danny was nearly knocking into a passing car when a passer-by pushed him to safety.    1     (他眼里含着感激的泪水，哽咽着感谢这个过路人), “Thank you so much!”   But the passer-by just smiled warmly.    2    (彼得在寒冷的天气里，感到一阵暖意), he began to believe there was kindness in every corner.    3    (看到陌生人之间这般彼此关照，实在令人感动).    4    (深受感动), the crowd clapped their hands loudly. Later, knowing what had happened,     5    (母亲流下喜悦和感激的泪水).