Tony gave Claire a new hairstyle and improved her makeup. As he was not     1     to accompany her to the shops, he wrote out a list of things that he would need for his work on the house... She had an     2     to paint her nails, then she went into an expensive clothes shop. The     3     there was rude to her, so she rang Tony and told him she was being treated badly... Claire thanked Tony,     4     him that he was a “dear” ... Although it was completely innocent, Claire felt     5    .