1 . 阅读下列短文，根据短文内容填空。在未给提示词的空白处仅填写1个适当的单词，在给出提示词的空白处用括号内所给词的正确形式填空。

Talking is the most     1    (effect) and satisfying way of communication with others. There are many forms of communication,     2     include texting, cell phones, email, and social media. Using these alternative forms to communicate with others may be faster, but they lack many qualities that a face-to-face conversation has. Facial expression and body language can     3     (great) affect a conversation.

2 . 听下面一段较长对话，回答以下小题。
1. What is the man doing?

A．Complaining about Anne’s behavior.

B．Asking for the woman’s assistance.

C．Giving the woman suggestions.

2. What was Dave’s attitude towards Anne according to the man?

A．Impolite.

B．Friendly.

C．Unconcerned.

3. What will the woman do next?

A．Write a report.

B．Send a form.

C．Talk with Dave.

3 . How to Be a Good Upstairs Neighbor

One must remember to be polite when living in an apartment building. You may unintentionally bother your neighbors with actions that you think to be harmless.     1     Living upstairs, you must always be aware that everything you do may be heard by those who live below. This doesn’t mean that you have to completely change your lifestyle, though.

    2     This will greatly reduce the sound of your footsteps, thus limiting the sound your downstairs neighbor will hear. You should always remember to change your shoes when entering your apartment to ensure that your downstairs neighbor doesn’t hear you walking around.

Place carpets in your apartment if you have hardwood floors. Doing so is another way to decrease the sound of steps coming from an upstairs apartment. You can also put your furniture on these carpets.     3    

Close your windows when you can. A floor is usually about three meters high, so it’s quite easy to hear your conversations.     4     Therefore, whenever you are watching TV or listening to a radio, try to keep your windows closed as much as possible.

Do your cleaning on weekend afternoons.     5     Doing such housework at 3:00 pm on a Saturday is much better than doing so at 9:30 on a Tuesday night.

A．Wear slippers while in your upstairs apartment.

B．It becomes much easier when your windows are open.

C．No matter what you do, consider your neighbor’s requirements.

D．There’ll be a time when you will run a cleaner to clean your room.

E．This is especially true for those people who live above an apartment.

F．It will disturb your downstairs neighbor who has to work the next morning.

G．This keeps your furniture from moving around, thus limiting noise a downstairs neighbor may hear.

4 . Speaking with people on the phone is pretty rare these days. Most people use e-mail or messaging apps when they need to communicate with someone. Sometimes, though, making a call is unavoidable. This simple act can actually be a nightmare for some people. Their hearts race and their hands sweat at the very thought. If this sounds familiar to you, you might be one of the millions of people who suffer from telephobia — the fear of speaking over the phone.

Telephobia is a form of social anxiety, although people who feel perfectly comfortable in social situations may also experience telephobia. When speaking face-to-face, we give off lots of facial or bodily cues that help each other follow the conversation. This is not the case over the phone. And the idea of speaking into this void (真空) makes people terrified that they will freeze up, stumble over their words (失言), or lose control of the conversation and look foolish In fact, telephobia is very similar to the fear people feel before putting on a performance in front of a big audience. However, there are things that one suffering from thin condition can do to reduce this fear and make phone calls at least somewhat bearable.

One thing that those with telephobia can do before a call in smile. It may sound silly, but smiling before doing something stressful can help you feel more relaxed. It won't delete the anxiety altogether, but it will take the edge off it.

Similarly, imagining how the call will go before you make it can also help things go more smoothly. Running through a positive conversation in your head will make you feel less nervous and may help you predict any possible problems. There's no need to spend hours on this, just a few minutes thinking up a general idea of what you want to say. You can even write down some brief notes to remind yourself of your talking points. This is particularly useful for dealing with the fear of not being able to express yourself naturally.

And finally, when faced with receiving a call, you don't always have to pick up. There's nothing wrong with calling the person back later when you feel more comfortable.

So the next time your phone starts ringing, remember — speaking on the phone doesn't have to make you sweat. The important thing is to be aware of your fear and take steps to deal with it.

1. According to the article, which situation can cause a feeling similar lo telephobia?

A．Speaking face-to-face to a good friend.

B．Performing in front of a large audience.

C．Running in a race without proper shoes.

D．Using a messaging app while on the subway.

2. Which of the following is NOT mentioned as a way to deal with telephobia?

A．Imagining how the call will go before you make it.

B．Standing on the edge of a tall building while making a call.

C．Calling someone back later instead of answering their phone calls right away.

D．Writing down some brief notes to remind yourself of your talking points.

3. What is the main purpose of the passage?

A．To present ways to ease telephobia.

B．To explain the development of telephobia.

C．To introduce the influence of telephobia.

D．To give the reason why someone suffers from telephobia.

5 . 阅读下面短文，根据题目要求回答问题。

Teenagers are learning new communication skills every day. It is important for them to have opportunities to network, or to meet and get to know new people. Online networking, which is very popular with teens today, makes short, superficial connections. But offline networking better encourages meaningful connections that will increase hope, develop skills, and open avenues to career opportunity. Teens need to practice more offline networking. It will prepare them to be confident face-to-face communicators in the real world.

A survey of almost 7,000 teens was conducted in 2019 by three Swiss researchers, and they found that teens were spending too much time on social networking sites. So, they suggested that teens should spend more time with others in real life. It not only contributes to a stronger sense of identity and a happier mood, but also gives us the chance to share happiness with other people. In other words, offline networking seems to actually benefit a teen’s emotional health.

Face-to-face communication also gives teens an opportunity to learn to read people. Everyone communicates in person differently than communicating over the phone, through texting, or in online posts. Being face-to-face requires a person to think and respond more quickly—without the safety net of a delete key.

And much of our communication is nonverbal anyway. Facial expressions, gestures, and vocal tones are just a few examples. Teens need to have face-to-face interactions so they can learn to read these nonverbal cues(暗示), which are sometimes even more important than the words a person is saying. A time will come when the teen will need to enter the job market, and this usually means a face-to-face interaction, including interacting naturally with customers, hearing and understanding their words as well as their nonverbal cues in many different kinds of businesses.

Offline networking is important because it can improve a teenager’s well-being and help prepare him for the future. That’s why every teen should spend time practicing real-world interactions.

1. What is the disadvantage of online networking?
2. What was the researchers’ suggestion to teens?
3. Read the following statement, underline the false part of it and explain the reason.
Hearing and understanding what a person is saying is necessarily involved in communication, so people get less from nonverbal expressions.
4. Please present what you can do to make effective face-to-face communication in your daily life. (about 40 words)