1 . Months ago, Matt posted about starting a Thank You Thursday Revolution. He_________readers to write a Thank You Note every Thursday.

_________I read Matt’s post, I have delivered (递送) a handwritten Thank You note to someone in my company every _________. In most cases, I leave the_________in the company mailbox. Occasionally (偶尔地), I drop a note on someone’s_________at the end of the day. In each case, I haven’t made a big deal out of the delivery. I have always waited until the end of the day to_________the note.

In most cases, the notes are_________the next day. Sometimes it takes a week or two. And the response (反应) has been_________. My colleagues have come up to me after receiving their notes and_________their surprise and thanks. They are__________that someone would recognize their actions and attitudes in the office.

Months ago, we__________a young man in our department. His__________is to order cell phones and set them up for employees throughout our__________. I really appreciated (感激) his positive attitude in providing__________for me.

The next day, I wrote him a thank you note thanking for__________I mentioned above, One week later, he__________the message in his mailbox. As I was walking__________the office, I noticed that he had his Thank You note__________on the desk in his office. Later that day, he came up and__________me for thanking him. You should have seen his face. It seemed that he had been__________ a big prize.

3 . Gossip—all humans take part in some form of it. Whether its workplace chatter, the sharing of family news or group texts between friends, it's ________ that everyone who talks, well, talks about other people. ________ , a 1993 study found that male participants spent 55% and female participants spent 67% of their conversation time on "the discussion of socially relevant topics."

People tend to think of gossip ________ to ill-intended rumors, negative comments or the breathless spread of a tabloid scoop（小报独家新闻）. But researchers often define it more broadly—as "talking about people who aren't ________ ," says Megan Robbins, an assistant professor of psychology at The University of California, Riverside. "It`s something that comes very ________ to us"—it's an essential part of conversation, information sharing and even community building.

In a 2019 study published in the journal Social Psychological and Personality Science, Robbins and a colleague found that, of the 52 minutes a day, on average, that the 467 subjects spent gossiping, three-quarters of that gossip was actually ________ . One subject, for example, spoke about someone who was watching a lot of movies to keep up with the times.

Just a small portion of the conversations analyzed—around 15%—was considered to be negative gossip. So while it is true that people can spend a significant amount of time talking about their peers, oftentimes that chatter is quite ________ .

So, why do people gossip?

Some researchers argue that gossip helped our ________ to survive. Evolutionary psychologist Robin Dunbar first pioneered this idea, comparing gossip to the grooming（清洁皮毛）that monkeys and other primates ________ as a means of forming close relationships. ________ picking fleas and dirt off one another to bond（联系）, we now talk. This is "where gossip comes in, because chit-chat is mostly talking about other people and ________ social information." Says David Ludden, a professor of psychology at Georgia Gwinnet College.

Gossiping, Dunbar's work argues, gives humans the ability to spread ________ information to very large social networks. "We are much more social than our ancestors, so it can be very helpful to get information about people from others when this network is too ________ to observe by ourselves." he explained in a 2003 paper published in the Review of General Psychology.

Some scholars view gossip as evidence of cultural ________ , providing people with examples of what's socially acceptable—and what's not. For example, if there's someone who cheats a lot in a community or social circle and people start to talk about that person in a negative way, says Robbins, the collective criticism should warn others of the consequences of cheating. And as word will almost always travel back to the source of said gossip, it can "serve to keep people in check, ________ speaking," Robbins adds.

4 . Too much eye contact is instinctively felt to be rude, and in a business context, it may also be regarded as a purposeful intention to make “ the other” feel at a disadvantage. So unless you have in mind doing one of those things, it’s better to _______too much eye contact.

Too little,_______, can make you appear uneasy, unprepared, and insincere. In its analysis of patients, _______, for example, one large county hospital found, that 9-out-of-10 letters included mention of poor doctor-patient eye contact, a failure which was generally interpreted as “_______of caring.”

“Just the right” amount of eye contact---the amount that produces a feeling of mutual _______and trustworthiness---will vary with situations, settings, personality types, gender and cultural differences. As a general rule, though, direct eye contact ranging from 30% to 60% of the time during a conversation---more when you are listening, less when you are speaking---should make for a _______ productive atmosphere.

And did you know these other facts about eye contact？

● We reduce eye contact when we are talking about something shameful or _______, when we are sad or depressed，and when we are accessing internal thoughts or emotions.

● We increase eye contact when dealing with people we like, _______ , or who have power over us. In more     _______conversations we naturally look at each other more often and hold that gaze for longer periods of time. In fact, we ________relationships by the amount of eye contact exchanged: the greater the eye contact，the closer the relationship.

● We avoid eye contact in elevators, subways, crowded buses or trains-in elevators we face the door, in the others we stare at our smartphones-because it helps us ________the insecurity of having our personal space invaded.

● The biggest body language myth（错误观念）about liars is that they avoid eye contact. While some liars (most often, children) find it difficult to lie while looking directly at you，many liars actually try to “________” that they are not lying by making too much eye contact and holding it too long.

Eye contact is so powerful a force because it is connected with humans’ earliest ________patterns. Children who could attract and maintain eye contact, and therefore increase attention, had the best chance of being fed and cared for. Today, newborns ________lock eyes with their caregivers, and the power of that infantile eye contact still has its impact on the adult mind. Whether it's shifty-eyed guilt or wide-eyed innocence, we automatically assign enormous ________to the signals we give and get when we look into each other in the eyes.

5 . All of us have co-workers who have trouble being kind. They can be _________ to deal with and can make work a nightmare. But do we know why they are like this? Do we know the _________ behind their actions?

I have a co-worker who has done all she can to make it hard for those _________ around her. We had a particularly hard week and there was a sales _________ of our products because we were in the low season. What’s worse, our sale promotion plan was _________. So she was taking it out on the rest of us. At the _________, I was mad and hurt and was letting her bring me down. Then I stopped and _________ myself. Do I know why she is _________ this way? Do I know what goes on behind closed doors or why she does the things she does?

I _________ my mother once told me that the best way to feel better when you were treated badly is to be kind towards others — especially the one who ____________ you. When she went on a lunch break, I went to the shops and ____________ her a box of chocolates and put an anonymous note with some ____________ words on top along with a smile card.

After she came back from lunch, she opened her ____________ and read the card. She looked around and re-read it again. She then ____________ placed it in her drawer. What made me more ____________ is that she was very calm for the rest of the day and that I often saw her look into her drawer as if to fed ____________ that someone cares.

At the end of the day, I went and said ____________ to her and noticed that the smile card had been ____________ on her noticeboard. She suddenly stood up and ____________ for what she had done. But I just smiled, wished her a ____________ night, and walked away.

8 . In the past, many people regarded people living around them as their close friends and even relatives. And there was a need to _______ one’s neighbors. But nowadays, people do not _______ with those who live close to them as they did decades ago. _______, these people are now living lonelier lives and they are living in a neighborhood of _________.

To begin with, there are several reasons for this _________,which may help the understanding of why this is _______. Firstly, people’s lives are generally _______ today than in the past, as they have much more work to do, which leads to interacting with their _______ instead of their neighbors. Secondly,the lives of the general public are more mobile these days. _______ frequently causes them to develop a more superficial(表面的) relationship with local residents. Lastly, in some ________, there may be cultural differences between neighbors, which makes communication almost non-existent.

________ these reasons, there are also a number of ________, which may help deal with this problem. First of all, the local council(委员会) could ________ community events, to improve relations between local people. Moreover, people should ________ themselves and invite their neighbors to dinner or a casual barbecue, in order to ________ a relationship with each other. Finally, ________ people ought to attend local council meetings so that ________ of the community have the opportunity to communicate with each other.

________, many different solutions are available to help start introductions and communication among ________ such as community events, social gatherings in one’s home and council meetings. And it is in my opinion that it is up to the ________ to do something first. What about spending next weekend with your neighbors in your backyard?