| A．Change some money. | B．Take the food home. | C．Sit and eat his meal. |
1. 你是否经常外卖点餐；
2. 你对外卖点餐的看法或感受。
注意: 1.词数100左右；
2.开头和结尾已给出，不计入总词数。
Dear Jim,
_________________________________________________________________________________________________________________________________________________
Yours,
Li Hua
Does Takeaway Exist in Ancient China?
As early as in the Song Dynasty, “takeout” services were already available. In Zhang Zcduan's popular painting Riverside Scene at Qingming Festival, there is a restaurant boy who has just come out of the shop with “to-go boxes” in his left hand and tableware （餐具） in his right, still
In ancient times, there were three ways to order food. The first is servant order. Send a family retainer （仆人） to go to a restaurant and make
The to-go box, wenpan (warm tray),
| A．A salesperson. | B．A hotel clerk. | C．A waitress. |
1. Which is the special offer today?
| A．Bacon. | B．Chicken rolls | C．Fried eggs. |
| A．A waitress. | B．A cook. | C．A salesperson. |
| A．She wants to try the restaurant. | B．She will treat the man. | C．She likes to eat out. |
7 . I had moved to Japan for a long- term client consulting engagement. After a few days in a Tokyo hotel I moved to an apartment. After being moved in by my colleagues, it was time to get dinner. I found a pizza deliver flyer in my mailbox, and decided to simply order a pizza as. I might have the previous week in Manhattan. The phone call to Cali Pizza was easier than anticipated and while waiting for the pizza I set about unpacking.
Unfortunately, after 45 minutes no pizza. I figured that my “easy” call really wasn’t and that I would need to make alternate plans for dinner. While thinking about what to do next, my phone rang. It was Cali Pizza calling to say that they could not find my apartment based on the address that I had given them. Once it was determined that I had provided an incorrect address, the clerk on the phone asked me to describe what I could see from my window. After some back and forth they seemed satisfied that they knew where I was.
A few minutes later the pizza arrived, This is when my “customer delight” experience took over. First, the delivery person apologized repeatedly for being late, then he showed me the small blue metal plate on my building with the correct address, and finally he refused to accept payment for the pizza because he was late. Net result: one delighted customer (me), and frequent orders from Cali Pizza during my two-year stay in Japan.
Such “customer delight” experiences become stories I have used to illustrate what it means to truly delight a customer.
1. What did the writer do first after he moved in the apartment?| A．Deliver flyers. | B．Place an order. |
| C．Call his colleagues. | D．Set about unpacking. |
| A．The number on the flyer was inaccurate. |
| B．The clerk was unfamiliar with the address. |
| C．The wrier provided an inaccurate address. |
| D．The pizza was sent to a wrong address. |
| A．Disappeared. | B．Dominated. | C．Promoted. | D．Decreased. |
| A．It’s never easy to settle down in a new city. |
| B．A delayed delivery may result in good profit. |
| C．One can’t be too careful when placing an order. |
| D．A short-term loss of benefit may reward a lot. |
| A．How hungry they feel. |
| B．Where they’ll have lunch. |
| C．What food they want to order. |
| A．Beef. | B．Noodles. | C．Fish. |
1. What did the man order for his mother’s birthday?
| A．A drink. | B．A cake. | C．Some chocolate. |
| A．A cook. | B．A waitress. | C．A manager. |
| A．Have a meal. | B．Talk to John. | C．See the menu. |
