1 . If you ever have a chance to go to Finland, you’ll probably be surprised to find how “foolish” the Finnish people are.

________ the taxi drivers for example. You can go anywhere on a journey, and tell the driver to ________ you at any place, saying that you have some business to ________, and that you will pay the taxi driver later. He will agree without any ________ but just accept your words in good ________.

The dining rooms in all big hotels not only serve their ________, but also provide food for outside ________. Hotel guests have their meals free, so they ________ go to the free dining rooms to have their meals, and the ________ they would do to show their good faith is to wave their registration card to the waiter. With such ________ check, you can easily use any old registration card to take a couple of friends to wine and dine free of ________.

Finnish workers are paid by the hour. If you work in Finland and have ________ with the boss on the hourly rate, then you just say how many hours you have worked and you’ll be paid ________.

With so many loop boles in everyday life, surely Finland must be a good country to those who ________ to take “petty advantages”. But the ________ thing is, all the taxi passengers always come back to pay their ________ after they have attended to their business; not a ________ outsider has ever been found in the free hotel dining rooms; workers always give the exact hours they have ________, As the Finns always act on good faith and always have a(n) ________ of “right is right” and “wrong is wrong” in everything they do, so to live in such a society has turned everyone into a real “gentleman”.

What we regarded as “foolish” is ________ the Finnish people’s way of life.

3 . Sandra was a businesswoman in Orlando. Approaching her 50th birthday, she decided to___________ her love of cats and her work experience to start the Orlando Cat Cafe.

As a lifelong cat fan, Sandra's main goal in opening the cafe was to help _________ cats up for adoption with proper pet parents. What she didn't ___________at the time was that her café would help human visitors as much as the cats!

“The most___________thing in the cafe is that they always have new cats and cats need socialization, so both sides ___________!”says Laurie, who is one_________guest. She, like many other cat lovers, who _________have pets at home because of allergies (过敏反应) in the family, often comes to the cafe to experience the benefits of ___________with cute animals whenever she likes.

Plus, Sandra's cat-adoption ___________aren't the only charitable initiative happening at the cafe! The coffee and food______________for visitors are made by Axum Coffee, a company that was also started to____________others. Axum is a city in Ethiopia where fresh water is ____________and even poverty is widely visible. In fact, the coffee and food are sold at a low price at the cafe, some of whose____________go to the people of Axum, Ethiopia, to help improve their____________ of life.

“My cafe and Axum Coffee have a(n)____________ mission to reach out to others. We hit it off and became partners, ”says Sandra.

Maybe the next time you visit Orlando，you'll____________Sandra's cafe, and hit it off with one of the cats up for__________ ! Adoption specialists are always on-site to help match the personalities of potential ____________ with those of the cats in the play area. And it ____________ ! More than 80 cats have been adopted since Sandra__________ her business in 2016.

4 . Early in my career, I was always struck by the fact that “expensive” hotels charged extra for things like internet access and movies. At the same time, more     ______ hotels included everything. Although these less expensive hotels did not have   _______ lobbies (大堂), they did offer the things that a young and tired   _______ would want: a clean room and a quiet environment.

For the high prices you pay at nice hotels, everything should be   ______. They should give refunds (退款) for the things you don’t   _______ instead of cheating their customers.

I once read an article about a judge who was invited to a very expensive restaurant in Washington. The restaurant’s food and service were both   _______. But there was something that ruined the ________: the judge was charged $1 for the ice in his $7 mixed drink. The fact that he was charged the extra dollar separately – instead of just being charged $8 – made him so ________ that instead of talking about how wonderful everything was at the   _______, he only talked about the $1. Needless to say, he   ______   went back to that restaurant.

I see the   ______   thing is starting to happen in the airline industry. For example, American Airlines is charging $3.50 for snacks and $7 for meals.   ______ , sodas and water are still free. The airline should just charge a   _______ fare and give you a refund for what you don’t want or use. This will put more power in the hands of the   _______ – the airline might be surprised to find that people are       _________ to pay for extra services. Just imagine what could happen if you just trust your customers to make their own     _____?

So remember, don’t   _______ your customers.   ______ , charge what you think your service or product is worth and take it from there. This way, you can remove ________ services in exchange for lower prices. It becomes a win-win for you and your customers by sharing purchasing decisions and therefore giving your customers more ________.

5 . Four years ago in church, I saw a child of my age. His ________ was pinned on the bulletin board, his dirty clothes barely covering his small,________ body. He should not have had a ________ on his face but there he had, showing off his white teeth. I walked past his picture every day ________ him less and less. His pictures are also sent to us not to show what the child looks like but to ________ us that we are sponsoring him. We need to reflect because we are so ________ in our own misfortunes that we ________ that there are people worse off than us. Our desires are insatiable (无法满足的) and we take for granted every ________ that we are blessed with.

I looked at the child’s picture today for the first time in a ________ time His letter came every few months and I ________ them over never taking the time to ________ back. I was just too busy spending money going to movies with my friends. We can’t just help others ________ and they need our time and hands to help create a better world for everyone.

We are presented with ________ opportunities such as work and education. What we don’t realize is that the people without these ________ would pay every last cent to get the opportunities that ________ themselves to us every day. When they are ________ to us, we shouldn’t push them aside.

I honestly ________ if everyone had a chance to experience these, this world would open up a little more and provide more ________ and assistance to those who ________ it most. Anything can help those homeless in our own city but ________ with me.