【推荐1】Alexis, 17, sat quietly in the passenger seat of her dad's car. She let her eyes lazily scan the landscape for wildlife. Then a deer came into _________ about 200 yards in front of them. It was a male deer with _________ antlers (角)on each side of its head.

As the car moved closer, Alexis heard a _________ and then saw the deer _________ a woman. Sue had been out for her morning run. The deer followed her and edged _________. “I knew I was in trouble, ” Sue says. She went to pick up a stick for _________, and the deer _________. It lifted her with its antlers and _________ her into the air. Sue could feel blood flew down her leg.

When Alexis and her father _________, the deer was throwing Sue like a doll. Alexis looked into the woman's __________ eyes, and __________ her father had even stopped the car, the teenager __________ quickly out of the car and ran toward the deer. “I was kicking it to get its __________,” she says. Then her father followed and pushed the deer away from the women.

Alexis helped Sue into the car. Then she heard her father shout __________ . He had been knocked to the ground. Alexis took hold of a hammer from the car to beat the deer's head and neck, but the blows didn't __________ it away. “I was losing faith,” she says. “A couple more __________, Alexis,” said her father. “You can do it. ”Turning the hammer around, Alexis __________ her eyes and beat the deer's neck with all her __________. When she opened her eyes, the deer was running away. Alexis got in the driver's seat and __________ toward the nearest hospital. After Sue was treated, she __________ thanked her rescuers.

【推荐2】On a cold morning of 2014, I intended to take a taxi to the airport with my big luggage. There were some taxis     _________me, but none stopped. It was freezing cold for March. Nearly an hour later I got into a taxi.

I wondered why I was in such a bad________. The driver told me most taxi drivers________thought that I would go to the train station. But this driver never________passengers. On the way to the airport, he________his story with me.

His spotless car_______whenever passengers waved, not measuring the profits. He rushed to open the door for them and made sure they were comfortably seated________he closed the door. As he got in the driver’s______, he mentioned that the neatly folded newspaper next to them were for their______. He then showed them several CDs and asked what type of______they would enjoy.

He had________many jobs before. But he got tired of thinking his best would never be good enough. He decided to find his ________in life. He loves driving cars and being of _______. He always felt proud of his full day’s wonderful work. So he became a________. One thing he knew for sure, to be good in his business he could simply just meet the _________of his passengers. But to be great in his______, he had to exceed the customer’s expectations. “I like both the sound and return of being great better than just getting by_______,” he concluded his story with these words.

I_________a lot from him. Many speakers_______thousands of dollars to impact this kind of training to be the best in our______. But it cost me only the taxi fees, and he also taught me a million-dollar lesson in customer satisfaction and expectation.

【推荐3】A few weeks ago I was at the comer store, and there stood an old lady in front of me in line. She seemed very ______ when the cashier asked her to pay $ 38.00. She had about $ 5.00 in her wallet, and she began to ______. The cashier became very ______, telling her that she cannot buy these ______ because she didn’t have enough money. So, I told the cashier not to ______ it, and that I would ______ the difference. The cashier gave me a funny look,______ I really felt for this woman.

Anyway, I paid for my groceries and ______ the store. When I got outside, I saw the lady standing there. I asked her what was ______. She said that she could not remember where she lived, and she began to cry again. I said some names of the ______ around the area but she had no clue (线索). Just then, a car ______ and a woman jumped out of the car. It was this lady’s daughter. I ______ that her mother couldn’t find her way home. The daughter told me that she had Alzheimer’s disease (阿尔茨海默病) and that she had been ______ off a lot lately. Then the daughter ______ that her mother had 3 - bags of groceries and wondered ______ she got the money to pay for them. I was not ______ if I should tell her that I paid for them, but I did.

The daughter wanted to pay me back, but I ______. The daughter said “Thank you” and I said “Good bye”.

I felt so ______ and happy right through the day, because making others feel ______ makes me feel good. I know that if this ______ happened again, I would do the same thing.

【推荐1】One morning in July 2021, a taxi sat wandering outside Petco Park stadium in San Diego. And Wade LeBlanc, a(n) _______ pitcher (棒球投手) for the Padres, climbed in. “To the airport, please,” he told the driver. LeBlanc was headed to Tucson, Arizona, home of the club’s A-level branch organization at the time. He’d been sent down to the minors. Again. For the eighth time in three years.

“You’re Wade LeBlanc,” the taxi driver said.

“Right.”

“You did a good job.”

This _______ the pitcher, after the previous night’s disastrous performance.

“But I think there are some things you should think about _______,” the driver continued. “I don’t know; I’m not a _______. Maybe something like going over your head in your windup (摆臂动作).”

Wait, what? This guy was offering _______? Earlier in his career, LeBlanc might have _______. Or been angry. But today, he just _______. He couldn’t afford to dismiss anything. His career was on the line.

The next day, in Tucson, LeBlanc met his _______. He said he was thinking about making _______ to his windup. His coach agreed. Instead of keeping his hands tight to his chest at the beginning of his delivery, LeBlanc raised them briefly over his head, as the taxi driver had ________.

LeBlanc included the new ________ into his next start. And he was ________, allowing only one hit over seven rounds. It was the turning point in his career. Eight years later, LeBlanc is a pitcher for the Seattle Mariners. He signed the first contract extension of his Major League Baseball career at age 33.

The funny thing about advice: We so often take it from the ________ people. That is, we ________ the advice of experts, while undervaluing the advice of ordinary people. Wade LeBlanc ________ that trend, and he obtained the ________.

“Expert advisers often make surprisingly inaccurate predictions about the future, but people ________ their suggestions,” concluded Stanford University psychologists in a study published last year.

Now, not everyone took experts’ advice. The more ________ people become, the smaller the pool of advisers they ________. Participants in positions of power ignored almost two thirds of the advice they received, according to one Harvard University study. Other participants — the control and low power groups — ignored advice about half as often. So it required a massive increase of modesty to do what Wade LeBlanc did: hear what the taxi driver was offering him and accept it as a(n) ________.

【推荐3】A woman professor was giving a lesson to her students on stress management. As she _________ a glass of water, everyone in the class _________ they would be asked the “half-empty or half-full” question. _________, that was not the case. With a smile on her face, she asked the students, “How much do you think this glass of water weighs?”

Answers called out _________ from eight to twenty ounces(盎司).

She quieted the students down and then responded, “The absolute weight doesn’t _________. But it counts how long you hold it. If I hold it for a minute, it is OK. If I hold it for an hour, I will have an ache in my _________. If I hold it for a day, my arm will feel numb. In each case, the _________ of the glass of water doesn’t change, but the _________ I hold it, the heavier it becomes. Why?”

Lost in _________, all the students kept silent and listened to the professor carefully. “Our stresses and ____________ in life are like that glass of water. If we ____________ our burdens all the time, sooner or later, we will feel exhausted, even unable to ____________.”

____________ you have to do is put all your burdens down, as ____________ in the evening as possible. Don’t carry them through the evening into the night; by doing this, we can get ____________ next morning and are ____________ to move forward.

More often than not, life gets terrible when we ____________ too much. And the moment you ____________ your burdens, you’ll find yourself feeling so much more relaxed.

So rather than being upset and feeling ____________ for yourself, start doing something about it. After all, life is too short to ____________ yourself to anything that is not making you happy.