Someone with strong communication skills can build positive relationships and resolve conflicts(冲突). This guide can teach you the basics.
When you’re having a serious conversation, the last thing you want is to be interrupted(打扰)by a phone call. So turn your phone on Do Not Disturb. If you have a radio or television in your office, turn it off.
Be clear when speaking.
Be clear about your goal so your message can be understood in a way that every listener can understand.
Change your tone of voice to draw attention.
Dull and unchanged voices may not always be pleasing to the ear. So good communicators use vocal color to stress their message. Yale University recommend you some tips. Raise the volume of your voice when you transition from one topic or point to another.
Keep eye contact.
A.Reduce interruption. |
B.Keep your audience in mind. |
C.Increase your volume whenever you are summing up. |
D.Eye contact helps make others believe you’re trustworthy. |
E.Ignoring any single person can easily be regarded as impolite. |
F.This requires using simple words rather than more complex ones. |
G.Before you attempt to communicate ideas, organize your thoughts using key points. |
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【推荐1】An apology can achieve great things for both the givers and the receivers although nobody likes to admit that they were wrong.
An apology is crucial to our physical health. When we acknowledge that we are wrongdoers and express our guilt to others, we will free ourselves from the uncomfortable state. This act feels like a weight on us has been lifted.
Apologizing affects us not just physically, but also mentally.
Of course, the most effective apologies often bring a cost to our dignity, since we have to admit that we are wrong in front of others or many people.
A.There are agreed-upon ways to express our apology to others. |
B.It’s a way of showing the price we paid for the wronged action. |
C.A good apology affects the health of those on the receiving end, too. |
D.But this can often be minor compared to the benefits of a proper apology. |
E.This means we should take the blame and not try to justify it or explain it away. |
F.Apologize for what you did rather than what other people might have thought about it. |
G.It has the ability to disarm others of their anger and to prevent further misunderstandings. |
【推荐2】If you consider yourself to be shy by nature, you may worry that you’re not a good conversationalist.
Start a conversation.
Remember to engage in only one thing at a time. When a person is talking, pay attention to what he or she is talking about. Keep your mind focused on the present moment instead of planning what you’ll say next. It’s inevitable that you will think of something that relates. That’s okay.
Most conversations will run their own courses. It’s okay if you can’t think of anything else to say. Simply mention something else you have to do, and that you’ll have to step away. Thank the person for their time, and let them know that you’d like to talk again some other time.
A.Don’t worry. |
B.Choose a shared topic. |
C.Keep a conversation going. |
D.It is good to have responses ready. |
E.A simple question can be enough to start the talk. |
F.Practice ahead of time, if you’re easy to get anxious. |
G.In this way, allow the conversation to come to a natural stop. |
【推荐3】Going Solo to a wedding? Make Yourself Welcome.
Taylor was nervous when walking into the wedding of her friend Gabrielle. She’s not alone. Attending a wedding by yourself can bring anxiety, especially for people who are single and feeling lonely.
Dress to Impress
Wearing something that will make you feel comfortable and confident is key.
A Smooth Arrival
The first thing to do when you enter an event space is find the bathroom. Take a look in the mirror and get situated. Then, go to the bar and grab a glass of water or a drink.
Conversation
After dinner and some chitchat, there’s no harm in leaving if you don’t feel like you want to stay any longer on your own.
A.But the effort and the presence are what count. |
B.People are more willing to talk to you if you do that. |
C.If a conversation doesn’t go as expected, don’t get discouraged |
D.You may want to make an excuse and stay home, but don’t do that. |
E.Talking to people who are also waiting at the bar is a great way to start. |
F.Introduce yourself to everyone at the table, whether there is arranged seating or not. |
G.For her friend’s wedding, Taylor wore a floral dress and was feeling herself that day. |