A particular story tells of how an Apple store manager broke a rule to earn a new, 10-year-old customer for life.
Matt tells us this touching story:
My daughter has been saving her birthday money and allowance for almost 9 months so that she could afford an iPod touch with a camera in it.
As of this morning, she had saved the amount needed and headed to an Apple store in Utah with my wife. They arrived at 10:30 am, not realizing that the store would be closed from 11 am to 2 am that day. As they approach the store, two friendly Apple employees greeted them and said they were sorry, but they were closed.
My wife pointed to my daughter who had a mason jar full of cash in her arms and explained why they were there and also pointed out that it was not quite 11 am yet. They again said they were sorry, but could not let them in. My wife and daughter were sad and regretful, but understood and made their way to another store in the mall.
About three stores down, an Apple employee raced after them and explained that the manager was going to make an exception and let them in. Every one of the employees stopped what they were doing as my daughter approached the register.
As she took all of the cash out of the mason jar, one employee stepped forward and said, “I don’t mean to bother you, but I have to tell you that this made my day wonderful.”
After the transaction(交易), my daughter and wife were on their way out, the store manager raised his voice and said to all of the employees, “Everyone, please give a round of applause for saving her money and buying an iPod today.”
1. What can we learn from the first paragraph?
A.Apple doesn’t do well in the customer service. |
B.Consumers are more satisfied with Apple |
C.Nokia did better than Apple in the past. |
D.Customer satisfaction surveys are made every two years. |
A.a computer | B.an iPhone |
C.an iPod | D.an iPod touch |
A.a money box | B.a pot for cooking |
C.a coffee cup | D.a candy box |
A.A good example on how to bargain with an Apple employee. |
B.How a girl and her mother tried to buy what they wanted. |
C.A touching story about how Apple earned a new customer for life. |
D.The reason why a girl wanted to buy an Apple product. |
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We got in a car, big enough for all of us to crowd into — and off we went, in search of adventure. We soon found ourselves at Blue Gum Corner, a place named after the huge old blue gum tree that stood by there, a well-known local landmark. It stands at a minor crossroad leading to our town. The trunk is tall and smooth with no handholds for climbing. About six metres from the ground the first branch sticks out over the road. We parked beneath the huge old tree and discussed what we might do. All of a sudden we hit upon an idea — a hanging! I was chosen as “hangee”.
The plan was quite simple. As I stood upon the roof of the car, the rope (绳子) was threaded down my jacket through my collar and down one leg of my jeans. I put my foot through the loop at the bottom. There I hung, still. The boys rolled about laughing until, a car, I hear a car! Before they ran to hide in the nearby field, they gave me a good push so that “the body” would swing as the car drove by.
To our disappointment, the car simply turned off for town without even slowing. The boys came out of their hiding places and we discussed the situation. Surely they had seen me, hadn’t they? Then we heard another car. The act was repeated, but still without any obvious reaction. We played the game about five or six times, but as no one seemed to notice, we abandoned the trick.
What we did not know was that every car that had passed had unquestionably seen “the body” and each one, too scared to stop, had driven directly to the local Police Station. Now at that time of the night, the local policeman was sound asleep in his bed, so the first person sent to the scene was the traffic officer that happened to be on duty that particular night. He had been informed that some person had been killed, by hanging, at Blue Gum Corner. When he arrived, the body was gone! And he was hearing “unnatural sounds” from the surrounding area. As far as he knew, some fierce animal was hiding in the field before him, possibly dragging a body behind him — and we thought we were scared!
He went to his radio and made a call that really began to worry us. I lay so close that I could hear every word. He called for the “armed police” and a “dog team, better make it two” and he had a “serious situation” at Blue Gum Corner. Then the police officer arrived. After a briefing from the traffic officer he decided not to go into the field until armed police and dog teams arrived. Now two spotlights were on the field and none of us could move.
As luck would have it, police cars cannot leave their spotlights on all night without charging their batteries. So, after a time, the two officers began lightening the field by turns, allowing us the opportunity to move on our fours for freedom. One by one, we all managed to steal away and make our way home. Behind us we left what must have looked like a small city of lights, police cars, roadblocks, barking dogs, armed officers and an old rope hanging from a tree.
When I think back to that night, to that tree, to what the drivers of the cars think happened, to what police believe happened, and to what I know happened, I am reminded of a simple truth — our eyes see darkness and light, color and movement, our ears hear only vibrations (振动) in the air. It is how we explain these vivid pictures that shapes our “reality”.
1. The boys made the “hanging” plan in order to ______.
A.make a fool of the police |
B.draw public attention |
C.seek fun and excitement |
D.practise acting skills |
A.discouraged | B.proud |
C.annoyed | D.confident |
A.Because a fierce animal kept the traffic in disorder. |
B.Because the local policeman was not available at that time. |
C.Because some naughty kids were playing a terrifying game. |
D.Because many scared drivers turned directly to him for help. |
A.the two police cars were being charged |
B.the police officer was taking over the duty |
C.the traffic officer was making a call for help |
D.the two spotlights were not working together |
A.Actions speak louder than words. |
B.The truth lies beneath the surface. |
C.Experience is the best teacher. |
D.To see is to believe. |
A.Blue Gum Tree | B.A Body Found Hanging |
C.Escape to Freedom | D.A Disappointing Experience |
【推荐2】At ten years old, I borrowed a book from the library that had the word "crime" in the title. My mother did not notice this book among my large number of books until I began reading it. The book was confiscated (没收), and we went back to the library. I remember how embarrassed I was as my mother explained that I needed reading material that was different from the book that we had just returned.
The librarian on duty looked down at me, smiling, walked from behind the counter, and gestured to me to follow. We crossed the hallway to the adult fiction section. "Here you are," she said. "It's called I Capture the Castle, by Dodie Smith, the same author who wrote The Hundred and One Dalmatians. " I felt far too old for dog stories. "It's very different from The Hundred and One Dalmatians, though," she said, noticing my disappointment.
I tried to accept that she was right. But I was doubtful. I mean, the title alone was strange. But I still took the book home. I curled up on our window seat, and started reading. To my surprise, I was completely attracted and it spurred (激起)my writing dream.
Two weeks ago, I drove two and a half hours to meet my mother for a Christmas lunch in a tea shop in my old hometown. I had just finished a cup of coffee in the tea shop when I looked up and saw the librarian, who had changed my life. Sixteen years had passed, but for a moment time stood still. I moved toward her- all knees and elbows and energy-and blurted (脱口而出) ,"You work at the library! You once showed me I Capture the Castle! I'm a writer now! That's still my favorite book!"
The woman stopped and smiled kindly. But then she tipped her head. I realized that dementaa (痴呆)or something like it had kept her from understanding me. A woman who was probably her sister took her by the elbow and led her gently away. As I watched her go, I wondered how many lives we change without realizing what we do is meaningful. All that woman had really done was lend me a book, but it had captured my world.
1. Why did the author and her mom go back to the library?A.To seek help from the librarian. |
B.To exchange words with the librarian. |
C.To borrow more books from the library. |
D.To replace the book with another one. |
A.She felt no interest in it. |
B.She felt she was too young to read it. |
C.She felt sure that it was a strange book. |
D.She thought it was different from dog stories. |
A.She was always busy writing. |
B.She lived far from her mother. |
C.She was excited to see the librarian. |
D.She had no control over her feelings. |
A.To remember the lady librarian. |
B.To stress our influences on others. |
C.To show her respect for the librarian. |
D.To tell us about her writing experience. |
【推荐3】I live in New York City, and my neighbours are people I don’t know. My city, neighbourhood and block are filled with people who don’t know me, don’t care to know me, and don’t talk to me. I find that it’s pretty hard to love people you don’t even know. And sometimes, we all, myself included, use that as an excuse not to try. I read Brendan’s story recently and was moved.
One day, Brendan, a young man in New York, was on the way back to his Brooklyn apartment when a homeless woman called Jackie asked him for money. He said that he had no money. By the end of the week, she asked two more times, and each time he answered “No”. The woman looked sad, so Brendan said, “I am on my way to a job interview. If I get the job, I will take you out for Chinese food.”
Brendan got the job. He took Jackie out for lunch. That was when their friendship began. They built a strong friendship by supporting each other and spending their birthdays, holidays and difficult times together, over a period of eight years. When Brendan’s heater broke, Jackie made a blanket for him. Two days later when he told her that he had lost his job, she left and returned minutes later, bringing him food to eat. She continued to do that during the whole winter. Even with so little, she often gave back.
Over these years, Jackie moved from the streets and subway stations into a halfway house, and is now moving into an apartment. To celebrate it, Brendan wanted to do something special for Jackie. He went with her to Target, and helped her to pick out everything she would need for her new apartment.
May Brendan’s story encourage us to find a new way to honour, serve and love the people around us.
1. What can we learn about the author from Paragraph 1?A.He often stays indoors. |
B.He cares about his neighbours. |
C.He is good at making friends. |
D.He hardly talks to his neighbours. |
A.He was angry with her. |
B.He didn’t give her any. |
C.He offered her some food. |
D.He gave her some spare change. |
A.Jackie’s finding work at Target. |
B.Jackie’s moving from the streets. |
C.Jackie’s moving into an apartment. |
D.Jackie’s moving into a halfway house. |
【推荐1】Callie Rogers says she is much happier now after her $1.87 million fortune has gone. And she has called for an increase in the age for playing the game.
She said it was hard to know which relationships were real after her big win.
Callie said that lottery organisers Camelot tried to help her after her win, but she didn’t listen.
Culture minister Tracey Crouch has already confirmed the Government is reviewing the age limit of 16, which may be raised.
A.I just wish I’d been older. |
B.Callie was just 16 when she own the lottery. |
C.She wanted to go back to having an exciting life. |
D.She became so sad by being “used” by some people. |
E.I try to forget what I’ve been through and just feel like a normal person. |
F.Callie unfortunately didn’t take the independent financial and legal advice. |
G.She was too young to comprehend how much her life would change. |
【推荐2】The other day a big,ugly,black bat found its way to the bathroom of my house and hung, upside down, over the toilet bowl. As "the man of the house", I was asked to rid the house of the awful creature. I grabbed a pillow and held the broom.I quickly opened the bathroom door and threw the pillow at the bat. It didn't move. Then that old feeling started to come over me. It was the same feeling I experienced when I was sent down the stairs in the middle of the night to see what made a noise.The feeling can be summed up in one word-trapped.
All men, I think, sometimes have had that feeling of being trapped in some male role. It may be something as simple as having to carve the chicken before it is served,or having to pretend that you know something about car engines when the car won't start.However,women nowadays seem to have the freedom to be themselves.They can repair cars or be fire fighters.Yet men appear to be more afraid to do something different. It's as if being a man is not what you are,but what you do and the way you do it.
As I came towards the fierce and frightening bat, I wondered what would happen if I had simply told my wife that I won't do it-that she could get it out, or else call someone in the morning. But I couldn't do that! I am the man! I slowly opened the window and closed the toilet bowl cover. I then, carefully, lifted the broom over my head and swept the bat out the window. Just like that, it was gone.
My wife was so pleased and in the morning,my son thought I was a hero. They asked me how I had got rid of the bat. I started to tell them-but then stopped.A man doesn't talk of such things.
1. Why does the author mention the old feeling in Paragraph 1?A.To recall the old days. | B.To show his fear of darkness. |
C.To predict his fight with the bat. | D.To highlight the situation of being trapped. |
A.Men are forced to bear household burdens. | B.Men have to live up to social expectations. |
C.Women are free to choose their jobs. | D.Women are equal to men in workplaces. |
A.believes silence is gold | B.feels proud of himself |
C.will do what he has to do | D.will be what he wants to be |
A.Angry. | B.Humorous. | C.Desperate. | D.Serious. |
【推荐3】For the third time in a week, Jodie, one of my students, refused me again. Passing my office door, she gave half-hearted wave and walked down the hall. Something was bothering her but I couldn't tell what. I thought it would pass. The next day when she all but ignored me again, a boyhood memory came to mind.
I was riding my bicycle, gliding, carefree, down the street, following a local political campaign, and stopping occasionally to pick up flyers and sweets the candidate (候选人) had thrown to the crowd. My fender (挡泥板) made a strange noise. One small part was holding it on. My father had warned me about it, but I didn't pay attention to his advice. “I’ll fix it later,” I had promised.
I was miles from home; I turned back, taking a short cut, even though I had to cross a four-lane road that I wasn't supposed to go near. I waited for a break in the traffic, then stood up and threw my weight onto the bike. Just as I was about to make it across, the fender broke and slid down over the tyre, blocking it like a doorstop under a door. The bike stood on its nose and I went flying over the handlebars. I fell on to the rough pavement and slid for about six feet. I rolled over to see the cars and trucks thundering towards me. I dragged myself to the edge of the road. For a long time I lay there. My hands and the skin of my stomach were very painful.
All these years later I remember my father's words Better fix that before it gets too bad to fix. Small problems grow into big ones if they aren't attended to. Good relationships could unravel if conflicts aren't dealt with. So, the next time I saw my student Jodie, I asked her, "Can you come over to my office?" We needed to talk.
1. What reminded the author of the incident happening in his childhood?A.His thought that all would be fine. | B.Jodie's paying no attention to him. |
C.The matter that was bothering Jodie. | D.The abnormal frequency of meeting Jodie. |
A.He found it difficult to fix the bike. | B.He didn't want to keep his promise. |
C.He thought there was nothing serious. | D.He wanted to better support the candidate |
A.The author didn't get any injuries in the accident. |
B.The bike was at high speed when it stopped suddenly. |
C.The author didn't think it was dangerous to cross the road. |
D.Cars and trucks slowed down when the author fell off his bike. |
A.Disappear. | B.Wait | C.Benefit. | D.Survive. |