Do you like shopping? Or does the thought of wandering round the shops fill you with terror? For some of us, shopping is an enjoyable way of spending our spare time and our money. For me, it’s something I would rather avoid. Thank goodness for the Internet! It’s more convenient to buy CDs, electrical items, and even food from the comfort of your sofa. But that’s not the only reason: price is an important factor. We can buy goods and services cheaper online. But sometimes the problem is knowing what to buy. This has led to a type of shopping called “showrooming”.
Showrooming is something I’ve done. I will go to a shop to see, touch and try out products but then go home and buy them online at a knock-down price. I’m not alone in doing this. Research by a company called Foolproof found 24% of the people showroomed at Christmas in 2013.
Amy Cashman, Head of Technology at TNS UK, says the reasons for this new shopping habit are that people are lacking time, lacking money and they want security about the products they are buying. She explains that consumers are not only shopping online at home but they are using the Internet in store or on their smart phones to shop around.
But does this mean technology will kill shops? Certainly shops will change. They will have to offer more competitive prices or encourage people to buy more by giving in-store discounts or free gifts.
We mustn’t forget that buying in a shop means you can get expert advice from the sales assistant and you can get good aftercare. It’s good to speak to a real human rather than look at a faceless computer screen, but at least by showrooming, you get the best of both worlds.
1. The two questions in Paragraph 1 are raised to ________.A.introduce the topic |
B.give two examples |
C.compare different opinions |
D.get answers from readers |
A.Trying in shops and buying online. |
B.Showing products in a room. |
C.Buying something in a store. |
D.Shopping on the Internet. |
A.The lack of time. |
B.The comfort of the sofa. |
C.The lack of money. |
D.The security of the product. |
A.Online shops will disappear. |
B.Free gifts will surely promote sales. |
C.Shops need necessary changes. |
D.Shops will be replaced by online shops. |
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【推荐1】One of the biggest challenges faced by brick- and-mortar retailers(实体零售店) in recent years has been the" showrooming". Driven by the desire to get the best prices, many shoppers are now visiting stores to check on products that interest them, only to leave and then buy the items online. The new trend is forcing retailers to find out new ways to keep consumers from leaving their stores for cheaper prices online.
Smart phones have pushed showrooming into the front. Shoppers no longer have to wait until they get home to see if they can find a cheaper price for the products they're considering buying. With smart phones, consumers can now compare online prices with those of brick-and-mortar stores while still inside a retail store. If they can find what they're seeking with less money online, the majority will seek the first exit. A recent study showed that 45 percent of consumers shopping at brick-and-mortar stores walk out and make their purchase online for a discount of as little as 2. 5 percent.
This puts pressure on retailers to provide both an in-store experience worth staying and an online presence that can attract shoppers who are showrooming in other businesses.
To cut down on showrooming, many retailers are adopting new methods to keep shoppers in their stores. Among the steps they're taking are price-matching guarantees that allow shoppers to pay a discounted price if they find it cheaper online. This ensures that even a showrooming shopper can make the purchase in the store regardless of whether he finds the cheaper price online.
Another popular method of fighting against showrooming is to give shoppers the ability to buy something online and pick it up at the store. This reduces shipping costs and gets customers in the store, where they may be encouraged to make an additional purchase.
It is also important for businesses to take into consideration what makes shoppers purchase something in a store rather than online, and meet those needs. Research has found that more than 8 in 10 Americans consider the most important aspects--being able to take the goods home immediately and the ability to touch and feel them when they are deciding to purchase in a store rather than online.
1. According to the passage, what does a showrooming shopper tend to do?A.Pay for everything online. |
B.Purchase online for a lower price. |
C.Rush to buy things in a store. |
D.Have better bargaining skills. |
A.The advertisement by online retail giants. |
B.The competition among big stores. |
C.The wide use of smart phones. |
D.The decline of the brick-and-mortar stores. |
A.Search for lower prices. |
B.Make a purchase at once. |
C.Locate the nearest exit quickly. |
D.Leave as soon as possible. |
A.Ways of increasing sales at stores. |
B.Ways of promoting purchase online. |
C.Ways of satisfying customers needs. |
D.Ways of advising shoppers to buy more. |
【推荐2】The Chinese are more likely to shop online than consumers from any other country, according to the latest survey by the International Post Corporation, a Brussels-headquartered association on postal services.
In the second annual study of 24,000 respondents in 26 markets across North America, the Asia-Pacific and Europe, the IPC found that 36 percent of Chinese buy from digital sites at least once a week, a frequency far outstripping peer buyers.
China is also the most popular market for consumers around the world to shop from, accounting for 26 percent of most recent cross-border purchases, followed by the United States with 16 percent, Germany’s 15 percent and the United Kingdom’s 15 percent.
Purchases from China are more popular with younger people and women, while purchases from Germany receive warmer welcome by men and the elderly, the international study found.
Online marketplaces such as Amazon.com Inc, eBay Inc and Alibaba Group Holdings Ltd were the most sought-after avenues for buyers from almost all countries, accounting for around two-thirds of all cross-border purchases, the study said.
The survey also indicated that clear information about delivery charges, free returns and free delivery over a particular value, were the most important drivers for cross-border online shoppers.
It found that consumers were more likely to pay a premium for tracking rather than for speed of delivery. They preferred to pay for delivery of a tracked item that took five to eight days for delivery than an untracked item that took three to four days.
About 70 percent of cross-border online shoppers were offered tracking and 88 percent used it, mostly in the interim stage, to check on delivery progress.
Almost three-quarters of shoppers used the post for their most recent cross-border purchases. Overall, 87 percent were satisfied with their delivery experience. Only 6 percent returned their cross-border purchase, mostly using the post for the return.
The survey also looked at consumer delivery experiences, finding that most cross-border purchases had free shipping.
1. Which of the following statements is Not true according to the survey?A.Younger people and women from Germany are superior to men and the elderly in purchasing. |
B.America is the second most popular market for worldwide consumers. |
C.The Chinese consumers like shopping online best in the world. |
D.The majority of cross-border purchases can enjoy free shipping. |
A.delivery charges | B.the speed of delivery |
C.free returns | D.free delivery over a particular value |
A.Global Online Shopping |
B.China, the Most Popular Purchasing Market |
C.Chinese Top World’s Online Shoppers |
D.Cross-border Purchases |
【推荐3】Healthy See, Healthy Do
Visit the grocery store on an empty stomach, and you will probably come home with a few things you did not plan to buy. But hunger is not the only cause of additional purchases. The location of store displays (摆放) also influences our shopping choices.
The checkout area is a particular hotspot for junk food. Studies have found that the products most commonly found there are sugary and salty snacks.
Adjoian and her colleagues wondered if such findings would apply to their city’s crowded urban checkout areas, so they selected three Bronx supermarkets for their own study.
Of the more than 2,100 shoppers they observed, just 4 percent bought anything from the checkout area. Among those who did, however, customers in the healthy lines purchased nutritious foods more than twice as often as those in the standard lines.
The potential influence may seem small, but Adjoian believes that changing more checkout lines would open customers’ eyes to nutritious, lower-calorie foods. Health department officials are now exploring ways to expand healthy options at checkout counters throughout New York City.
A.These foods give people more energy. |
B.They bought unhealthy foods 40 percent less often. |
C.And it may make or break some healthy eating habits. |
D.The supermarkets began to offer nutritious, lower-calorie foods. |
E.These findings caught the attention of New York City Department of Health. |
F.They replaced candies and cookies with fruits and nuts near the checkout counter. |
G.And a few studies have suggested that simply swapping in healthier options can change customer behavior. |
【推荐1】In March 2020, as the snowstorm held steady, David Hockney released a painting of bright yellow daffodils (黄水仙) titled “Do Remember They Can’t Cancel the Spring”. In the midst of such depression, it offered a burst of optimism, reminding us that nature, with rebirth and renewal, could still offer hope.
Hockney has long appreciated the natural world. “We can only refresh ourselves by looking at nature,” he has said. A mere 20 minutes in a natural environment has been proven to lower stress levels. Even looking at paintings of nature can produce the same effect, so it is no surprise that visitors have been crowding into Hockney-Van Gogh: The Joy of Nature at The Museum of Fine Arts. “The freeze brought everything to a pause and people’s faces just light up when they walk into the museum,” says Ann Dumas, planner of the Houston show.
The exhibition explores the two artists’ response to nature as well as Van Gogh’s obvious influence on Hockney. The response to nature for both artists was influenced by a switch of scene. When Van Gogh moved to France, he made the colour breakthroughs that led to the vividly coloured landscapes. Similarly, Hockney’s return to Yorkshire gave him a renewed appreciation for the local landscapes that he has depicted (刻画) in his own unique colors.
Hockney has said: “I’ve always found the world quite beautiful. And there’s an important thing I share with Vincent Van Gogh: we both really, really enjoy looking at the world.” Perhaps unsurprisingly their themes frequently overlaps (交叠), “We have a beautiful painting by Van Gogh of some tree trunks: he seems to be lying on the ground and in front of him is a great carpet of wildflowers,” says Dumas. Hockney explored the same theme in his The Arrival of Spring in Woldgate, East Yorkshire, 2011, in which “all the wildflowers are really lively”. says Dumas. The painting, with its thick greens and branches tipped with leaves, is one of the highlights of the show. “People are spellbound.” says Dumas, “They see it very much as about hope.”
1. What effect would “Do Remember They Can’t Cancel the Spring” have on viewers?A.Thrilling. | B.Disturbing. | C.Shocking. | D.Inspiring. |
A.Because paintings of nature help to reduce pressure. |
B.Because Van Gogh’s masterpieces are on show. |
C.Because the freeze outside is unbearable. |
D.Because visitors tend to follow the crowd. |
A.They were deeply influenced by others. |
B.They were good at painting tree trunks. |
C.They found the world quite beautiful. |
D.They reacted actively to nature with the change of scene. |
A.Dumas thinks highly of Hockey. | B.Van Gogh is famous for the Starry Night. |
C.Hockey’s work brings hope to people. | D.Both of the artists enjoy observing the world. |
【推荐2】Despite being used by 1.34 billion people each year, traveling on the Tube in London can actually be quite lonely. An unwritten rule encouraging silence, mixed with classic British reserve, means that even though you’re packed into an enclosed space with hundreds of other people, the morning commute (上下班的路程) can leave you feeling somewhat disconnected.
An American living in London, however, is trying to change this. “You get on the Tube here and it’s completely silent and it feels a bit strange,” says Jonathan Dunne, 42, who has started a worldwide dialogue after giving out badges (证章;徽章) with the words “Tube chat?” last month, encouraging commuters in London to get talking to one another.
“I handed out 500 badges during rush hours in a city of 8 million, expecting most of them to be thrown away, but after about 24 hours it completely snowballed,” he says.
Dunne and his “Tube chat” campaign have been covered by media across the world since then, seeing TV interviews in Sweden, Brail and the UK, as well as a lot of website, newspaper and magazine appearances. Although Dunne says he’s received mostly positive feedback, not everyone agrees with his opinion. Londoner Brian Wilson started a campaign of his own, handing out 500 badges with the words “Don’t even think about it” on them. “I can’t stand the idea of having to talk to strangers on the Tube on my way to work,” he told the BBC. Michael Robinson, 24, a student from London, agrees. “Being on the Tube is the only place and quietness some people get on their journeys to and from work. Personally, I don’t want to be troubled by people coming up and chatting to you,” he says.
While London does not appear to be social, not everywhere lacks a sense of community. In Melbourne, Australia, commuters have set up a private Facebook group used to warn one another when ticket inspectors (售票员) board the city’s trams (有轨电车). Most Western cities’ tram stops have no barriers, which makes it possible for some travelers to ride them without buying tickets. Though the group comes with a disclaimer (免费申明), its purpose is actually to warn fare paying members that tickets inspectors are on so that they can ready their smiles and most importantly, their tickets.
Does Dunne hope that some of this community spirit will be mirrored in the UK following his campaign? “People believed that I just walk up and talk to strangers, which I don’t, but it’s been a great way to meet people you would never have normally spoken to,” he says. “On Monday, the curator (馆长) of the London Transport Museum had me over for tea.” So if you ever end up using public transport in the West, why not say hello to the person next to you? Just make sure to check for a badge first.
1. What is the purpose of the first paragraph?A.To blame the loneliness on London Tube. |
B.To show the selfishness of Londoners. |
C.To express the upset of the Tube riders. |
D.To introduce the background of the campaign. |
A.It encourages people to avoid chatting on the Tube. |
B.It doesn’t win everyone’s support in London. |
C.It’s known only to a small number of Londoners. |
D.It gives out badges with “Don’t even think about it.” |
A.They prefer drinking tea to chatting on the Tube. |
B.Dunne didn’t expected to meet the curator on the Tube. |
C.Dunne never walks up and talks to strangers on the Tube. |
D.It is possible to make friends with a stranger on the Tube. |
A.Doubtful | B.Worried |
C.Supportive | D.Amazed |
【推荐3】Here are the simple instructions given by a Harvard University assistant professor to people participating in a recent science study: “Imagine the following scene. Visualize it in your mind’s eye, as vividly as you can: a person walks into a room and knocks a ball off a table.”
The assistant professor, Tomer Ullman, then asked those in the study about their mental images: “Did you see how big the ball was? How about the person’s hair color?” Most participants visualized the former but not the latter. Ullman and his colleagues term this absence of details “noncommitment” to mental imagery (意象).
Brain imaging studies show that mental imagery engages the same neurons (744770) in similar ways as perception (EXXI). Visualizing things seems to have much in common with actually seeing them. But if mental images are indeed pictures, why do they lack such simple details?
Ullman and his colleagues conducted a series of experiments in which participants visualized the ball and table scene and were then presented with the questions selected by the researchers. The findings show 78% of the participants did not visualize at least two details. People are often unaware of how little detail their mental images contain until asked. They don’t notice how much they don’t notice. It has nothing to do with a person forgetting the contents of a mental image, and it also is found in people with vivid imaginations.
“Nearly everyone can tell you the size of the ball but not the person’s hair color,” Ullman says. “It’s like there’s one hierarchy when we construct images, and spatial properties are high up. Then things like colors are further down.” This fits with Kosslyn’s “skeletal image” theory, in which overall shape is generated first, and other details are added as needed.
“There are imagery-based systems for interviewing people who witnessed a crime to guide them through trying to visualize it as accurately as possible,” Kosslyn says. Imagination is an issue, but understanding noncommitment better could help develop ways of getting more accurate eyewitness evidence, he says. “That’s worth a lot.”
1. What does noncommitment to mental imagery refer to?A.Imagining a scene in one’s mind vividly. | B.Remembering the size of a ball exactly. |
C.Picturing things in one’s mind partially. | D.Forgetting a person’s hair colour entirely. |
A.They fail to realize. | B.They have poor memories. |
C.They lack a rich imagination. | D.They think in a wrong way. |
A.Prejudice. | B.Order. | C.Height. | D.Standard. |
A.The potential value of the research. | B.The further prospect of the research. |
C.The importance of looking for a witness. | D.The difficulty in finding evidence of a crime. |
【推荐1】Livestreaming (直播) through channels such as Amazon Live and QVC is an increasingly popular way to sell goods online. It usually lasts between 5 and 10 minutes, and someone promotes a product. Viewers can then readily buy it by clicking on a link.
We analyzed 99,451 sales cases on a livestream selling platform and matched them with actual sales cases. In terms of time, that is equal to over 2 million 30-second television advertisements.
To determine the emotional (情绪的) expression of the salesperson, we used two deep learning models: a face model and an emotion model. The face model discovers the presence or absence of a face in a frame (镜头) of a video stream. The emotion model then determines the probability that a face is exhibiting any of the six basic human emotions: happiness, sadness, surprise, anger, fear or disgust. For example, smiling signals a high probability of happiness, while an off-putting expression usually points toward anger.
We wanted to see the effect of emotions expressed at different times in the sales cases so we counted probabilities for each emotion for all 62 million frames in our database. We then combined these probabilities with other possible aspects that might drive sales—such as price and product characteristics—to judge the effect of emotion.
We found that, perhaps unsurprisingly, when salespeople show more negative emotions-such as anger and disgust—the volume of sales went down. But we also found that a similar thing happened when the salespeople show high levels of positive emotions, such as happiness or surprise.
A likely explanation, based on our research, is that smiling can be unpleasant because it lacks true feelings and can reduce trust in the seller. A seller’s happiness may be taken as a sign that the seller is gaining interests at the customer’s expense.
1. What can we know about the livestreaming in the first paragraph?A.It damages the physical economy. |
B.It helps to sell the products abroad. |
C.It helps big companies promote all goods. |
D.It is very convenient for the buyers to buy goods. |
A.By analyzing previous data. | B.By referring to a theory. |
C.By giving some examples. | D.By concluding different views |
A.Surprising. | B.Delighting. | C.Displeasing. | D.Embarrassing. |
A.Livestreamers Sell Products Successfully |
B.Expressions Affect Selling Products Online |
C.Emotions and Faces: What’s the Difference |
D.Smiling Can Increase the Sales in Reality |
China’s e-commerce enterprise Alibaba Group Holding Ltd aims to expand its reach across borders by upgrading its upcoming Nov 11, 2014 shopping festival into a global online shopping carnival.
“Globalization” is one of Alibaba’s main strategies for this year’s double 11 online shopping festival, which falls on Nov 11 every year. The online shopping festival last year was China’s largest and ended with two of Alibaba’s marketplaces Taobao and Tmall ringing up 35 billion yuan ($5.75 billion) in sales over the 24-hour period.
Wang Yulei, president of Alibaba’s business-to-customer site Tmall, said that this year’s Nov 11 shopping festival is going to be the group’s first shopping event that covers shoppers on a global scale. He said that Alibaba has for the first time set up servers overseas, which is expected to enable a rapid and smooth cross-border shopping experience on the day with a large number of people visiting the Tmall site. What is more, the e-commerce group has also set up warehouses overseas and strengthened cooperation with overseas logistics (物流) firms and customs authorities.“More than 200 overseas merchants from more than 20 countries have confirmed participation in this year’s ‘double 11’ event,” Wang said.
It is too early to tell whether the sales volume of Alibaba on Nov 11 will go up this year due to its global strategy. Wang from Tmall refused to reveal the sales target, only saying that sales at this year’s event will no doubt exceed last year’s. Insiders and analysts have different opinions on sales projections for the 24-hour online event ranging between 40 billion yuan to 100 billion yuan. Neil Flynn, head analyst at Shanghai-based Chineseinvestors.com, a leading financial analysis firm of US-listed Chinese companies, said Alibaba’s sales last year of 35 billion yuan was a 83 percent increase from the level recorded in 2012. “I would be looking for a minimum of 50 billion yuan in sales for this year’s Nov 11 festival,” he said.
Wang Xiaoxing, an analyst with the Beijing-based Internet consultancy Analysys International, said there would be a significant growth in this year’s sales, but the growth rate is likely to be less than last year’s 83 percent. “The projection is in line with the slowing growth tendency of the overall online shopping market in China,” he said.
“As Alibaba’s chairman Jack Ma wants the group to hit the long-run target of 100 billion yuan in sales, they can’t rely on Chinese consumers spending more and more each year on the same products. They need to expand their product range, which will increase the average purchase value in China, and they need to expand their customer base,” said Flynn.
“This (global Nov 11 shopping festival) also provides a great way for Alibaba to establish themselves on a global scale. It remains a China focused firm, but if it offers significant. discounts to consumers abroad, then they can expand their reach across borders,” he said. Wang from Analysys International said that Alibaba may be a familiar name for Western shoppers after the group’s IPO (首次公开募股), but there is still a long way to go for the group to compete in matured Western markets with strong local competitors. Flynn also has doubts as to whether Alibaba can compete with its American counterparts at this moment. “Tmall and Amazon provide very similar services, and Western customers have been using Amazon for years,” he said.
1. In preparation for its expansion to overseas markets, Alibaba did important things except ________.A.establish overseas warehouses |
B.build servers in foreign countries |
C.appeal to foreign governments to attract customers. |
D.improve cooperative relationship with distribution companies |
A.Alibaba’s sales of 2012 was 83% of that of 2013. |
B.Alibaba’s sales target of 2014 was 100 billion yuan. |
C.Alibaba’s sales of 2013 was no less than 35 billion yuan. |
D.Alibaba’s sales of 2014 would reach no more than 50 billion yuan. |
A.Alibaba is known to every western household. |
B.Alibaba will still center on Chinese domestic market. |
C.Alibaba has imposed a big threat on western enterprises. |
D.Tmall will provide a brand new experience for western shoppers. |
A.Alibaba set to expand “double 11”. |
B.Jack Mar’s dream of transforming Alibaba. |
C.Taobao and Tmall, Alibaba’s effective weapon. |
D.The battle of “double 11” is just around the corner. |
【推荐3】If you’re an Instagram user, you may have recently seen a pop-up (弹出窗口) asking if you want the service to “use your app and website activity” to “provide a better ads experience.” This is an example of a dark pattern; design that manipulates (操纵) or heavily influences users to make certain choices. Instagram uses terms like “activity” and “personalized” instead of “tracking” and “targeting,” so the user may not realize what they’re actually giving the app permission to do. Most people don’t want Instagram to know everything they do and everywhere they go. But a “better experience” sounds like a good thing, so Instagram makes the option it wants users to select more attractive than the one it hopes they’ll avoid.
Harry Brignull coined the term “dark patterns” in 2010. Dark patterns existed in the physical world long before the Internet came along, but the Internet has made dark patterns so much more powerful, Although you may not have heard the term before, you've surely seen countless examples of them and experienced their effects, such as the trial streaming service you signed up for, only to be automatically charged when the trial ends.
Dark patterns have for years been tricking Internet users into giving up their personal data. But if some lawmakers get their way, they may not be able to do that for much longer.
Some of the more obvious and scammy (欺诈的) dark patterns — sneaking extra items into shopping baskets or adding unexpected charges — have been made illegal. But the law isn’t so cut and dried when it comes to privacy and data.
Harry Brignull and a growing number of advocates and lawmakers feel that legislation (立法) is necessary to stop these dark patterns to consumers can use the Internet without constantly being manipulated into spending money, signing up for services they don’t need, or giving up their data.
1. Why are Instagram users tricked by the new pop-up?A.It has a stylish design. | B.It uses misleading words. |
C.It offers too many choices. | D.It promises not to track users. |
A.They improve user experience. | B.They came along with the Internet. |
C.They provide personalized service. | D.They influence users' decision making. |
A.Dark patterns. | B.Internet users. |
C.Personal data. | D.Some lawmakers. |
A.Recording shopping lists. | B.Tracking online habits. |
C.Charging hidden fees. | D.Presenting unwanted ads. |