【推荐2】How listen Actively

In the course of the last 20 years, I was a taker. Everything was all about me. But that has changed for me. I consistently look for ways to help others — personally and professionally.

I now focus on what the other person needs before my own needs as a way to build stronger relationships.     1    

What is active listening? Active listening is an analytical exercise.    2     To make active listening more effective, you can also add complementary (互补的)skill sets. Mirroring what people have just said in your own words helps them feel heard and helps ensure your understanding is accurate. That is why active listening, not listening while doing，is essential for building better relationships with your team.

    3    Learning to become an active listener requires you to slow down, have patience, and learn to ignore distractions (especially emails and texts). Techniques like reflective listening can help. If you are regularly repeating what has been said, you won’t miss any part of the conversation.    4     This helps build trust, making the speakers like you more and therefore more likely work on what you both agree on.

What will active listening do for you and your career? Active listening isn’t just about managing a team member or a conflict. Do leaders respond to the concerns and issues they hear from the staff? Do you have the skill set to actively listen and address them?    5     If you do it, you might just find your team or your organization is more adaptive than most ones.

【推荐3】Whether you get into a new school, company or group, introducing yourself is necessary. When it comes to introduction to unknown faces, you should feel comfortable and confident in doing so. Besides, you should show friendliness, so people are happy to make friends with you.     1     That’s because any wrong action will be quickly picked up by people and they might even pass incorrect judgements (判断) on you, by considering the way you present yourself at the first meeting.     2    

Look into the eyes of the person, to whom you’re going to introduce yourself. This can show your confidence. During self-introduction, you should remember to wear a sweet smile on your face while shaking hands with the other person.     3     If the person doesn’t get your name, be sure to spell it. Ask for his/her name as well and repeat it when he/she says it. Always say “nice to meet you” while bringing an end to the conversation.

    4     For example, don’t introduce yourself by your nickname (绰号). Don’t introduce yourself with titles, such as Mr. or Mrs., because it creates an over-confident sense in the mind of the person, along with the wrong attitude. Never look for mistakes in the person you’re meeting for the first time.     5     After all, no one wants to be judged by a stranger.

【推荐2】Social engineering refers to the practice of using non-technical methods to trick people into doing something that gives away sensitive information. Here, watch this case ...

【推荐3】A macular hole, a hole at the most crucial part of the retina brought Bonny Huang who is from Hong Kong to the Singapore National Eye Centre for treatment. The retina is the light sensing nerve tissue at the back of the eye. In no time the potentially blinding condition was treated and his vision is now restored.

"In April 2008, I noticed straight lines started to become distorted, and white patch appeared in the centre of my vision. I went to the Singapore National Eye Centre immediately. The ophthalmologist, a medical doctor who specializes in eye care and surgery, found a central macular hole in my left eye."

The treatment of this condition involves delicate judgment dependent on the experience of the doctor. The success of the recovery, however, relies largely on the face- down posture by the patient.

"The Ophthalmologist explained to me the operational procedures, and taught me how to comply with the post- surgery face- down posture. The best part is that when I forgot some of the key points he told me, he showed no sign of resentment but instead comforted me not to worry before he went through the points again. I underwent an operation which lasted for only one hour, and maintained a face- down posture for three weeks. The result was very successful."

"I once consulted my Ophthalmologist during his lunch time, and he attended to me without finishing his lunch. His understanding and concern shown towards his patients can be scarcely found in other medical centres. I am very pleased to have received timely treatment in Singapore National Eye Centre where the doctors care about their patients."