3 . I am a freshman at Orange High School. In 2013, I ______ an organization called Love For The Elderly.

Many elderly people have no one to ______ them and love them. When I say this, I am talking about pure love—______ love for the elderly people that exemplifies(是...的典型) the perfect kindness and ______ no matter what the circumstances may be.

The elderly have ______ the pathway to success for my generation. They should have been shown appreciation and respect but are often ______. Generally, we seldom pay much attention to their previous effort. The elderly are such an extraordinary group of people, and their wisdom can ______ be learned. They are worthy of the best. Therefore, I launched the organization and decided to make a change.

My ______ for writing led me to create such an organization, where people from different countries ______ anonymous(匿名的) letters filled with love and joy. I then forwarded these letters to nursing homes across the country. To this date, I have ______ over 1000 letters and received numerous responses from nursing homes.

Last month, I had the ______ to accept $100 from KindSpring through their monthly kindness contest. Hardly had anyone helped my organization. Therefore, we do not receive much ______ and that $100 helped ______ many costs, including postage and envelopes. This gesture of kindness has been very ______ to my organization, and I could not be more ______. If you would like to take part in our activity, please visit lovefortheelderly. org.

5 . Leslie Morissette’s son, Graham, was 6 years old when he was diagnosed with leukemia (白血病). Throughout Graham’s _________ in the hospital, Graham connected with everyone he met, from_________ patients to younger children. “He would _________ other sick children his toys or act silly to make them laugh.” Morissette said. “Graham’s special spirit is what kept me going. He gave me the energy and the _________ to fight with him.” In 1997, when he was 8 years old, Graham passed away.

_________ by how Graham lived his life caring about others, Morissette_________ the nonprofit Grahamtastic Connection in his honor. The organization provides free technology-including computers, iPads, and robots—to children _________ cancer and other serious illnesses.

One of the major goal of Morissette’s work is to _________ kids to their classrooms, which really helps them continue their_________ despite hospitalizations and days __________ from school.

The robots “transport” children right into the classroom in real time. They can __________ the robots right from their __________ bed or home. If a child is unable to attend school, they can __________ log on to their tablet or laptop and call in to the robot. They can __________ up and down the school paths. They can go to lunch with their __________. The real magic happens between classes, when they’re walking down the hallway with their friends, by robot, __________ their weekend and their favorite foods and other things. It’s great technology that really gives children the feeling of control, when their world is maybe __________ control.

“Every time I can help a child in need, I feel __________ Graham is smiling down.” Morissette said, “I believe that Graham’s __________ lives on in the work that I do. And I’m __________ and privileged to be able to do it in his honor.”

6 . In a recent meeting we attended, the word “culture” came up 27 times in 90 minutes. Business leaders all believe a strong organizational culture is ________ to success, yet culture tends to feel like some magic force that few know how to control. In our study, we find that answering the following three questions can help transform culture from a mystery to a(n) ________:

How does culture drive performance?

After analyzing 50 major companies, we came to one conclusion: ________ we work determines how well we work. The companies most famous for their cultures maximize the positive motives (动机), while minimizing the negative ones.

The six main reasons for which people work are “play, purpose, potential, emotional pressure, economic pressure, and inertia (惯性)”. The latter three motives tend to ________ performance. That is because those people are no longer thinking about work. They’re thinking about the disappointment, or the ________, or why they’re bothering to do it at all. They don’t ________ the quality of the work itself. By contrast, a high-performing ________ always maximizes the play, purpose, and potential, which is known as creating total motivation.

What is culture worth?

While it is ________ to measure whether someone is being creative, it’s relatively easy to calculate total motivation of an organization. Take for example the airline industry. All airline companies share the same terminals and use the same planes, but customer satisfaction ________ widely across airlines. When we measured the total motivation of employees of four major airlines, and compared the result with customer satisfaction, we saw that an airline’s culture closely ________ customer satisfaction. ________, cultures that inspired more play, purpose, and potential produced better customer outcomes, and in turn generated more profits.

What elements in an organization ________ motivation?

By surveying thousands of workers, we found the most sensitive element is whether an organization can allow an employee to ________ with its mission and behavioral code. For example, Medtronic enables its engineers to see how the medical devices they’ve designed are used in hospitals, so that they can see the purpose of their work. An executive of Walmart, the well-known supermarket, told us that in monthly meetings he always emphasized how much Walmart had saved for the ________—rather than how much money Walmart had made.

A great culture is not easy to build. Leaders have to treat culture building as an engineering project, not a ________ one.

7 . Small business hold the key to employee happiness

As the calendar flips to another year, many employees will consider starting the new year on the hunt for a new job.

In today's changing workforce, it is more important than even for companies to realize that a salary alone is no longer enough to ______ or retain strong employees.

According to survey by Aflac, small businesses deserve a round of ____ for their ability to keep employees happy. The report found that 85 percent of small-business employees are happy in their current job, and more than half (51 percent) agree that most of or all of their happiness in their current job is a(n) ____ of working for a small business.

Nearly a quarter of participants (23 percent) stated that the feeling of importance was the best part of working for a small business.

Small businesses have the ____ ability to make employees feel appreciated, respected and valued on a personal and ____ level.

In a small-business environment, there are ____ fewer layers between newcomers and leadership.This tight-knit structure can create a(n) ____ atmosphere that allows employees to feel that their opinions matter and that they play a significant role in the business's mission.

____ is also vital in creating employee happiness. According to the report, 30 percent of respondents noted that flexible_____ was the best part of working for a small business. A workplace that ____ healthy work-life balance can create happier, less stressed employees and can also increase ____.

Although small businesses ____ at keeping employees happy, there is always room for improvement. In a small-business community, money does not seem to be the only ____. In fact, 65 percent of small-business employees indicate that an improvement in their benefits offerings would make them happier.

By offering a comprehensive benefits plan that include ____ benefits, small businesses can ensure that their employees are able to find the right benefits to meet their ____ needs

8 . Kim Stemple was a special-education teacher. In 2012, she found herself in a Boston hospital being______for one of several diseases she had been diagnosed (诊断) with. The normally energetic Stemple was naturally getting very______. And then a friend gave her a medal.

Before she got too______to exercise, Stemple had been a marathon runner. The medal came from a______partner who had just______a half marathon in Las Vegas and hoped the medal would act as a kind of____. It worked like magic.After Stemple hung the medal on the wall, other____said they wanted medals too. That got Stemple______.“A medal is a simple way to give a_______message,” she told others. And so was born her charity, We Finish Together, which______medals from strangers — runners, dancers, swimmers, singers, and even spelling bee winners — and gives them to all sorts of people______.

People who have received the medals have______hospital patients, people from homeless shelters, etc. Part of the process involves the______owner writing a personalized note on the ribbon (绶带).“This helps them______with someone,”says Stemple.“If they receive a medal, they know someone______.”

Can a simple medal______make a difference? Yes, says Joan Musarra, who suffers from a serious lung disease.“When I______my package containing my new______and the notes of positive, warm thoughts, I was very______,”she wrote to Stemple. “At that moment, I was sitting on my sofa breathing through an oxygen cannula (氧气管) because my lungs were so weak. It______so much to me to feel that I am not alone.”

9 . If you want to help, you first need to listen. This is a philosophy that Greg Boyle, founder of Homeboy Industries _______ . If you’re modest   (谦虚),   you’ll ask the poor, “What would help you?” But if you’re led by _______ , then you tell the poor, “Here is what your problem is and here’s how you fix yourself.”

Few businesses would hire _______ gang members (一帮混混 ), so Greg created Homeboy Industries to provide those people with _______. Today, Homeboy _______ not just the neighborhood but all of Los Angeles County with its restaurants, coffee   shops and _______ a tattoo (纹身) removal clinic. Homeboy, staying modest, has _______ to the formerly gang involved and helped in all _______. It asks the question: “Anything _______ we can do for you?”

The minute you think you know how to help someone may also be the moment you get it _______. Your intention is admirable, but your approach may be wrong. _______ likes to be told how to     get better; they want to _______ the process. That begins with conversation to _______ how the        other is feeling and how he can help himself get better at a job or recover from addiction.

For some _______ is to admit that you   don’t have all the answers. Actually the best answers often come from those   you serve, _______ it does with Homeboy Industries.   Its tattoos removal clinic came about because ex-gang members wanted to remove tattoos which may _______ them getting hired.   Removing a tattoo is a   long and _______ process but it   can serve as   a kind of _______.

Modesty is that openness to others. It _______a pathway of service   to   others.   There   are difficulties greater than you can overcome _______, but when you devote yourself to serving the     team, you belong to a community that just might overcome those difficulties.

10 . Good health is a precious thing. When we are healthy, we can learn, work and _______ ourselves and our families. _______, when we are sick, we _______, and our families also suffer a lot.

That is why the World Health Organization （WHO） is badly _______. Working with 194 member states, across six regions, and from more than 150 offices, WHO staff are united in a shared _______to achieve better health for everyone, _______.

All people should enjoy the highest standard of health, _______ race, religion, political _______ economic or social condition. The principle has always _______ WHO's work for the past 70 years, since it was first set up as the lead agency for international ________ in the new United Nations system.

In recent decades, the world has seen a rise in ________such as cancer and diabetes （糖尿病）. ________ by forces such as rapid unplanned urbanization, globalization of unhealthy lifestyles and population ageing, these diseases now account for 70% of all deaths. ________, WHO has shifted focus, along with health authorities around the world, to ________healthy eating, physical exercise and regular health checks.

The organization has run global health campaigns on the ________ of diabetes and high blood pressure. It negotiated the WHO Framework Convention on Tobacco Control, a（n） ________tool to help reduce diseases and deaths ________ by tobacco. ________ these goals will require unfailing political and financial commitment, from member states and donors, and continued and expanded   ________with colleagues from academia, partners on the ground, and other ________ of the UN family.