3 . We’ve been having a heat wave on the East Coast this summer. So the absolute thing you wouldn’t want to do is _________ in a hot car! That’s what I _________ when I saw a woman doing just that. Well, she wasn’t asleep at the time, but I guessed that was her plight (困境) when I noticed that the _________ of the car was piled high with her _________ from the passenger seat to the back seats. I’d been noticing this car _________ in the same space on this parking lot for a few weeks.

I finally _________ to the car and asked if I could get her some _________ from the store nearby. She _________ but at least I got a close enough look to see that she was not in any immediate _________ in spite of how it looked. This made me more curious. The woman said her name was Justine. As we talked, darkness began to __________, so I told her I had to __________. Thinking I’d return another day, I started for home.

A week later, I was back shopping at a store near the __________ and there was Justine in that car on a hot day! I went over to the car hoping to hear her __________. But how many people would have simply __________ without stopping? I was there to __________, not to judge or criticize.

4 . Clara Daly was seated on an Alaska Airlines flight from Boston to Los Angeles when a flight attendant asked an urgent question over the loudspeaker: “Does anyone _________ know American Sign Language?”

Clara, aged 15, _________ the call button. The flight attendant came by and _________ the situation. “We have a passenger on the plane who’s blind and deaf,” she said. The passenger seemed to want something, but he was traveling alone and the flight attendants couldn’t _________ what he needed.

Clara had been _________ ASL for the past year to help with her dyslexia (读写困难) and knew she’d be able to _______ spell. So she walked toward the seat of Tim Cook, then aged 64. _________ taking his hand, she signed, “How are you? Are you OK?” Cook asked for some water.

When it arrived, Clara _________ to her seat. She came by again a bit later because he wanted to know the time. On her third visit, she stopped and _________ a while.

“He didn’t need anything. He was __________ and wanted to talk,” Clara said to herself.

So for the next hour, she talked about her family and her plans for the future. Cook told Clara how he had gradually become __________ and shared stories of his days as a traveling salesman. Even though he couldn’t see her, she “__________ attentively at his face with such __________,” a passenger reported.

A flight attendant said, “You could tell Tim was very __________ to have someone he could speak to, and she was such an __________.”

5 . Ariel decided to _________ herself in nature the day before she turned 30, so she rode her bike to Jamaica Bay Wildlife Refuge in Queens, New York on November 5 to take a hike. A mile into her walk, she _________ a gorgeous female mute (哑的) swan near the water’s edge. Ariel, 30, who _________ volunteered at the Wild Bird Fund rehab (康复) center in Manhattan for five years, knew that mute swans can be _________. But as she approached this one, it didn’t move.

She was certain that the bird needed medical attention. Ariel put her jacket over the bird’s head to keep it calm, carefully picked it up, and held it in her arms. And then a thought _________ her: What can I do now?

Her best bet was the rehab center, but that was across the East River and clear on the other side of town. How was she going to _________ a 17-pound swan on her bike all that way? _________, some puzzled strangers driving by offered her, her bike, and the swan a _________ to a nearby subway station.

On the subway, no one seemed particularly annoyed by the _________ passenger. Ariel says: “One guy was sitting right in front of me on his phone. I don’t know if he __________ there was a swan in front of him”.

Ariel called the rehab center on the way, and Tristan Higgin, a (n) __________ manager, picked her up at the subway station and drove the bird, bike, and __________ to the facility. There, staff members determined that the swan might have lead poisoning, caused by swallowing __________ used on fishing lines.

While recovering, she made a boyfriend at the center—another injured swan. Sadly, even with all that tender loving care, the swan was __________ with a bacterial infection. Two months after Ariel came to her rescue, she __________. It’s a disappointing ending, but the real story is just how far some people are willing to go to save a swan in the big city. In all, Ariel traveled two hours by foot, car, and subway (while dragging her bike). “That’s the perfect summary of who she is.” says Higginbotham.

6 . Auri Katariina used to be a service manager at a cleaning company in Finland. To her family and friends’ _________, she quit her high-paid job and decided to follow her unique passion.

Auri has always _________ cleaning things, and she began posting cleaning videos online after leaving her job. Then one day, a single mother asked her for help because she was _________ so much with three children always making a mess at home. Auri, who is “in heaven” whenever she is doing cleaning, was _________ to help. So she went on a weekend and _________ her home. Auri didn’t ask for any _______ for her service; it was the _______ in the house, which her work resulted in, that made her really happy.

Since then, Auri has gone as far as France and the UK to help people. She gets _______ online but chooses only the   _______ homes belonging to people most in need. For the first six months she __________ all travel and product expenses herself, about several hundred euros per visit._________ her popular videos of cleaning tips, a sponsor (赞助者) has reached out to her. But she still never __________ a penny.

Now, Auri goes to clean homes of _________ once a week and creates _________ for her social media channels, including lists of some of her top tips. Her dream is to clean all over the world, helping people while doing something she absolutely __________.

7 . Daniel has been feeding the students of a state university for years. As a canteen worker, he tries to make a connection with all his customers in a truly _______ way: remembering all students’ names, with a smile, even if he has only met them a few _______. This amazing ability has made Daniel a (n) _______ person among students at the university.

Daniel’s struggles began on his birthday in 2023, when an electrical fire _______ into life in the house he shared with his mom. Their place was almost destroyed, even though he got himself and his mom to safety. _______, shortly after the worker lost his home, his old father passed _______. Since then he and his mom have been struggling.

When the students heard of this sad story, they decided to give back to this _______ worker by starting a fund-raising (筹款) _______. “Daniel has gone above and beyond to care for students without expecting anything _______: now we have the opportunity to help out a man in need”, according to the fund-raising page. “The fundraiser is the least that students can do to help the man that always ________ our day,” said a student.

Daniel was extremely ________ to the helping hand. “I do not take any of these beautiful acts of kindness ________ or for granted” he wrote. “Working in food industry isn’t easy, sometimes you feel completely ________ as a person. Thank you all so much for loving me and for ________ all that I do.”

When you lead with your heart, goodness comes ________ to you.

8 . Ariel decided to _________ herself in nature the day before she turned 30, so she rode her bike to Jamaica Bay Wildlife Refuge in Queens, New York on November 5 to take a hike. A mile into her walk, she _________ a gorgeous female mute (哑的) swan near the water’s edge. Ariel, 30, who _________ volunteered at the Wild Bird Fund rehab (康复) center in Manhattan for five years, knew that mute swans can be _________. But as she approached this one, it didn’t move.

She was certain that the bird needed medical attention. Ariel put her jacket over the bird’s head to keep it calm, carefully picked it up, and held it in her arms. And then a thought _________ her: What can I do now?

Her best bet was the rehab center, but that was across the East River and clear on the other side of town. How was she going to _________ a 17-pound swan on her bike all that way? _________, some puzzled strangers driving by offered her, her bike, and the swan a _________ to a nearby subway station.

On the subway, no one seemed particularly annoyed by the _________ passenger. Ariel says: “One guy was sitting right in front of me on his phone. I don’t know if he __________ there was a swan in front of him”.

Ariel called the rehab center on the way, and Tristan Higgin, a(n) __________ manager, picked her up at the subway station and drove the bird, bike, and __________ to the facility. There, staff members determined that the swan might have lead poisoning, caused by swallowing __________ used on fishing lines.

While recovering, she made a boyfriend at the center — another injured swan. Sadly, even with all that TLC, the swan __________ a bacterial infection. Two months after Ariel came to her rescue, she __________. It’s a disappointing ending, but the real story is just how far some people are willing to go to save a swan in the big city. In all, Ariel traveled two hours by foot, car, and subway (while dragging her bike). “That’s the perfect summary of who she is.” says Higginbotham.

10 . In 1970, Alan Ayers was participating in a skydiving team competition in Gainesville, Florida. He would be ________ out of a Cessna 172, a small four seat passenger plane. In preparation, the passenger door and front passenger seat were ________, but the passenger side seatbelt remained.

Ayers’ teammates skydived first, ________ him and the pilot as the only two people remaining in the plane. It was Ayers’ ________. But as he stepped out into the air, his foot got ________ in the passenger side seatbelt.

“I was completely out of the plane on my back, ________ at the belly (腹部) of the Cessna, with only my boot ________ to the pilot ... I tried to pull myself up to reach the buckle (锁扣), but I just couldn’t,” Ayers remembered.

Thousands of feet in the air, hanging from the plane, Ayers was out of ________.

“And what happened next was ________,” Ayers said. “The 23-year-old pilot unbuckled her seatbelt, crouched (蹲) down in the door of the airplane, with both hands off the operating handle, and ________ my ankle.”

Ayers dropped away from the plane, opened his parachute, and landed ________.

More than 50 years later, she often came into his ________. “To this day, I can see her two ________ hands reaching out of the door to unbuckle the belt,” Ayers said. “I owe my ________ to this person and will always think of her as one of the ________ people imaginable.”