1 . Where does the conversation take place?

A．In a travel agency.

B．In a hotel.

C．In an art museum.

2 . 听下面一段较长对话，回答以下小题。
1. What does the woman think of the guides?

A．Considerate.

B．Responsible.

C．Unfriendly.

2. What is the purpose of this man’s telephone interview?

A．To do market research.

B．To recommended tourist routes.

C．To reply to tourist complaints.