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1 . 听下面一段独白，根据题目要求在相应的横线上写下关键信息。每小题仅填写一个词。这段独白你将听两遍。
Ways to solve personal problems
Ways | Reasons |
Face it. | ●Know exactly what you are against. ●See if you can deal with the |
Attack it directly. | ●Overcome the problem and find the |
Have a | ●Change either the ●Study the situation and make a wise decision about what to do. |
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2 . 听下面一段对话，完成小题，每小题仅填写一个词。
| Complaint Form | |
| Name | Juli |
| Address | 29 Street, |
| Order Number | |
| Item | A |
| Problem | Wrong |
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3 . 听下面一段对话，完成第16至20五道小题，每小题仅填写一个词。听对话前，你将有20秒钟的时间阅读试题，听完后, 你将有60秒钟的作答时间。这段对话你将听两遍。
Application Form for Accommodation Trinity College | |
Applicant | Name: Anu Bhatt Nationality: Indian Major: Telephone: Hobbies: |
Accommodation | Halls of Residence: Campus halls Type of Meals: Special diet: No |
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