1 . One day a factory owner entered a foreign supermarket, when lady gave a warm smile and welcomed him. He was very moved, felt ________, and was not able to forget the warmth in her smile. He was ________ her as he was shopping; she was giving the ________ smile to all the customers who ________ into the supermarket.

The factory owner started ________ if she was ever fed up with (厌倦) doing the same ________ again and again, so he walked up to ________ and asked, “My dear lady, are you ________ of doing this job, and how long have you been doing this?”

The lady ________ and said, “No, sir, have worked here for the last 10 years and I ________ my job. The factory owner was ________ and asked, “Why have you stayed here for ten years, and why do you like your ________?” The lady smiled again and said, “Sir, because I am ________ my country.” The factory owner found this ________ He said, “You are serving your ________ by smiling?”

The lady said, “Yes, sir. As most of our customers are ________, they spend foreign currency (外币) here. So our country has lot of money and becomes ________. People like you who are happy with our services will visit ________ often and spend money in our country.”

Amazed at her attitude, the factory owner ________ her and went back to his own country. He worked hard to show the same attitude ________ his workers, and today his company is one of the best companies in the world.