4 . 语法填空

Every day most of us can order and buy all sorts of items online, thanks to e-commerce platforms such as Taobao, JD and Pinduoduo. The number of people     1     are taking advantage of this quite convenient form of shopping is great. Everything we order     2     (come) to our door, including tasty food     3     is packaged as fresh as it would be in the market.

5 . Letters to customers

Letter 1
Dear Mr Johnson,

Thanks for your long-term trust. We take great pleasure in announcing that our latest product, the 1000-watt home theater system, has come onto the market.

The device comes with five speakers. It is Bluetooth-enabled and has a USB port. The sound quality and picture quality are outstanding.

Grab yours today! Contact us at 999-999-999.

Helen

Letter 2
Dear Miss Turner,

We are grateful for your good review of our printer. To express our thanks, we’d like to give you a special offer. In the upcoming three months, you will get one free cartridge (墨盒) for any three that you buy. It also applies to any paper you buy.

Please show this note to us when you visit our store. It will make sure you can get the offer and a significant discount on other products.

Call us at 333-555-999 if you have any questions.

Nicholas

Letter 3
Dear Mr Davis,

We’d like to congratulate you on the ownership of the new mountain bike. This bike is the first to succeed in all the standard safety tests set by the Cycling Association of America. You can get a free bike repair service within the first month of your purchase.

We also trade in old and new bikes. For more information, call us at 223-334-445.

Bob

Letter 4
Dear Miss Smith,

I am delighted that you are satisfied with the washer and dryer purchased from our store.

If you experience any damage within the first six months of your purchase, we will repair them at no cost. After that, we offer competitive rates to ensure your continued satisfaction.

Please feel free to contact us at 111-222-111 for any further information.

Amy

1. What’s Helen’s purpose in writing to Mr Johnson?

A．To show her trust.

B．To confirm an order.

C．To promote a new product.

D．To seek opinions on their product.

2. What should Miss Turner do to ensure a discount on a new product?

A．Give praise for the cartridge.

B．Bring the note to the store.

C．Buy at least four cartridges.

D．Recommend the printer to others. ‘

3. What do Letter 3 and Letter 4 have in common?

A．Both offer free maintenance.

B．Both stress the safety of products.

C．Both display competitive product rates.

D．Both involve the trade of new and old products.

6 . 听下面一段较长对话，回答以下小题。
1. What is wrong with the sweater?

A．It is in the wrong size.

B．It becomes smaller.

C．It is out of style.

2. Why did the man fail to follow the directions?

A．They are hard to notice.

B．They aren't printed clearly.

C．They are in a foreign language.

3. What does the man expect?

A．The return of money.

B．An apology from the store.

C．An exchange for a new one.

10 . 听下面一段较长对话，回答以下小题。
1. What is the problem with the woman’s watch?

A．It needs a new battery.

B．It is ruined by water.

C．It needs cleaning.

2. What does the store offer if one changes a battery there?

A．An extra battery.

B．A one-year guarantee.

C．Free cleaning service.

3. Why can’t the woman get her watch back right away?

A．The store will close soon.

B．She hasn’t got enough money.

C．The man is very busy now.