1 . 假设你是李华，两周前你网购了一套丛书，昨天才到货，还存在其他问题，请就此向网店客服写邮件投诉。要点如下：
1. 陈述写信目的；
2. 投诉内容；
3. 提出你的要求。
注意:
1. 词数80词左右；
2. 可适当增加细节，使行文连贯；
3. 开头结尾已给出，不计入总词数。
Dear sir or madam,
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Yours Sincerely,

Li Hua

2 . 假定你是李华，你在某外国网站上购买的一只翻译笔不到一周就出了问题。请给该网站写封邮件，内容包括：
1．具体情况；
2．你的诉求。
注意：1．写作词数应为80个左右；
2．请按如下格式在答题卡的相应位置作答。
Dear Sir/Madam,
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Yours,

Li Hua

4 . Directions: Write an English composition in 120-150 words according to the instructions given below in Chinese.
假设你班将举行十八岁集体生日，并请每位同学准备一份生日礼物在班会上进行随机互赠。你打算赠送什么物品？写一篇短文介绍你的礼物，内容须包括：
1. 对该物品的简要描述；
2. 你选择赠送该物品的理由。
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

5 . 假定你是李华，上周在某国外网站购买了一支录音笔，收货后你发现它有很多质量问题。请根据下列提示给客服经理Miss Brown发一封电子邮件。内容包括：
1. 写信的目的；
2. 产品（录音笔）问题描述；
3. 你期待商家如何解决问题。
注意：
1. 写作词数应为80左右；
2. 请按如下格式在答题卡的相应位置作答。
参考词汇：录音笔recording pen
Dear Miss Brown
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Yours,

Li Hua

6 . 假定你是李华，上周，你从一家网络旗舰店购买了一部手机，收到手机后发现了一些问题。请你给该旗舰店的客服中心写一份投诉信，内容包括：
1. 描述手机的相关问题；
2. 你期待的处理方法。
注意：
1. 词数80左右；
2. 可以适当增加细节，以使行文连贯。
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

7 . 假定你是李华，一周前你在一家电脑专卖店买了—台电脑，仅用了三天就出现了各种问题。请你就此事给该店经理写封邮件投诉。
内容包括：1. 介绍购物的情况；
2. 反映存在的问题；
3. 提出解决的方案。
注意：1. 词数80左右；
2. 可以适当增加细节，以使行文连贯。
Dear Sir/Madam,
_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Yours,

Li Hua

9 . 假如你是李华，你的好友Amy邀请你参加“网上安全”论坛，请在该论坛上就“网上购物时，如何维护自身安全”发表你的看法与建议。
注意:1.词数80左右；
2.可以适当增加细节，以使行文连贯。
_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

10 . Directions: Fill in each blank with a proper word chosen from the box. Each word can be used only once. Note that there is one word more than you need.

A. average       B. grouped       C. contribution       D. initiate       E. planted F. worn       G. consume       H. serve       I. evolved       J. tracked K. scene

Science and technology are advancing at tremendous speed. We may think we’re a culture that gets rid of our     1     technology at the first sight of something shiny and new, but a new study shows that we keep using our old devices well after they go out of style. That’s bad news for the environment — and our wallets — as these outdated devices     2     much more energy than the newer ones that do the same things.

To figure out how much power these devices are using, Callie Babbitt and her colleagues at the Rochester Institute of Technology in New York     3     the environmental costs for each product throughout its life — from when its minerals are mined to when we stop using the device. This method provided a readout for how home energy use has     4     since the early 1990s. The devices were     5     by generation — Desktop computers, basic mobile phones, and box-set TVs defined 1992. Digital cameras arrived on the     6     in 1997. And MP3 players, smart phones, and LCD TVs entered homes in 2002, before tablets and e-readers showed up in 2007.

As we accumulated more devices, however, we didn’t throw out our old ones. “The living-room television is replaced and gets     7     in the kids’ room, and suddenly one day, you have a TV in every room of the house,” said one researcher. The     8     number of electronic devices rose from four per household in 1992 to thirteen in 2007. We’re not just keeping these old devices — we continue to use them. According to the analysis of Babbitt’s team, old desktop monitors and box TVs with cathode ray tubes are the worst devices with their energy consumption and     9     to greenhouse gas emissions more than doubling during the 1992 to 2007 window.

So what’s the possible solution? The team’s data only went up to 2007, but the researchers also explored what would happen if consumers would replace old products with new electronics that     10     more than one function, such as a tablet for word processing and TV viewing. They found that more on-demand entertainment viewing on tablets instead of TVs and desktop computers could cut energy consumption by 44%.