With access to the Internet come some truly life-changing advantages. One of the greatest benefits is that the Internet has brought with     1     the convenience of shopping at our leisure (闲暇) in the comfort of our own home. However, for many, the appeal of shopping for bargains (物美价廉的商品) and treats can turn into an addiction. Experts believe there is a danger that online shopping can develop into a mental illness.     2     (research) from the Hannover Medical School in Germany have termed it “Buying Shopping Disorder”(BSD). They say this condition should     3     (recognize) by the medical profession as an illness and should not     4     (simple) be classed as one of the various “impulse control” disorders. Psychotherapist Dr. Astrid Miller said, “It really is time to     5     (broad) our knowledge about BSD on the Internet.”

Dr. Miller and her colleagues     6     (conduct) research on data from earlier studies on compulsive shopping. Their research focused on 122 patients     7     sought treatment for BSD. Dr. Muller reported that about five percent of the population may be suffering from BSD. She added younger people are     8     (likely) to develop it and     9     they experience greater levels of anxiety and depression. People with BSD readily exhibit negative behaviors. These include buying expensive things they don’t need, keeping and never     10     (use) things they order, buying things for immediate satisfaction, and ending up in debt. BSD can destroy marriages, relationships, and mental health.

2 . Sending a package back is not easy. Repacking, printing labels and shipping it back up to the seller is an increasingly familiar experience for online shoppers. In America 21%of online orders, worth some $218bn, were returned in 2021, according to the National Retail Federation, up from 18%in 2020. For clothing and shoes it can reach around 40%.

The problem has its roots in the birth of e-commerce. To compete with bricks-and-mortar (实体的) sellers and make consumers comfortable with ordering online, e-commerce firms offered free returns. Consumers came to expect it.

Each step of the process is costly. Retailers have to pay for goods to be picked up or posted. Processing returns is labor-intensive (劳动密集型), explains Zac Rogers who worked as a returns manager at Amazon. A return must be opened and someone has to decide what to do with it. “A worker in an Amazon warehouse can pick 30 items in a minute, but a return can take ten minutes to process, ” says Mr. Rogers.

Once processed, only 5% of the returned goods can be resold immediately by retailers. Most go to liquidators at the lowest prices or are thrown away.

One solution involves adding friction (阻力). Last year, a Japanese fashion brand became one of the first retailers to charge a small fee for posted returns. Other firms are selling more refurbished (翻新的) goods as a way to cut losses.

Startups are getting in on the action. Using artificial intelligence to help retailers decide what to do with the returned goods is the brainchild of them. Happy Returns, another startup, helps with logistics (物流). It has 5, 000 drop-off points for returns across America, mostly in chain stores. The returns are collected and sent back to retailers all at once, saving up to 40% of postage costs.

Some are experimenting with virtual reality (VR). Over half of the items are returned because they are the wrong size. In June Walmart said it would buy Memomi, an augmented-reality (AR) startup that lets shoppers virtually try on glasses in real-time for a seamless, easy and fun omnichannel experience. Walmart also offers ways to try on clothes and arrange furniture in rooms using AR.

4 . Our Favourite Tech Gifts of 2019

When it comes time for the holiday shopping season, we’re extra choosy about the countless technology products that we will buy and give to friends and family. Here’s what impressed editors, reporters and producers the most in 2019.

Lumos Matrix helmet

I recently bought a Lumos Matrix helmet(头盔)(﹩229)with built-in lights to make riding my bike at night a lot safer and less stressful. It’s a regular pain point for bikers like me to make sure careless drivers see you, especially when it’s dark. This does help.

-Matt Mcfarland, Writer

Goodreads app

Although this isn’t a gift, the free Goodreads app is a game changer. At the beginning of 2019, I promised myself   I’d read at least one new book every month. I set a goal of 12 books on Goodreads and use it to track my progress, keep a list of books I’m interested in and check out what friends and others on the app were recommending. I read 35 books this year! (That’s up from five books last year.) Goodreads feels like one of the rare feel-good social networks.

-Kaya Yurieff, Tech Reporter

Ember coffee cup

I drink my coffee slowly, so it has routinely cooled by the time I get halfway through it. For my birthday, my mum bought me a cup (﹩99), which keeps my coffee warm until I finish it without reheating. I can also set the temperature I want. It makes my mornings so much easier.

-Millie Dent, Intern

10 . In the 2006 film version of The Devil Wears Prada, Miranda Priestly, played by Meryl Streep, scolds her unattractive assistant for imagining that high fashion doesn’t affect her, Priestly explains how the deep blue color of the assistant’s sweater descended over the years from fashion shows to departments stores and to the bargain bin in which the poor girl doubtless found her garment.

This top-down conception of the fashion business couldn’t be more out of date or at odds with the feverish world described in Overdressed, Elizabeth Cline’s three-year indictment of “fast fashion”. In the last decade or so, advances in technology have allowed mass-market labels such as Zara, H&M, and Uniqlo to react to trends more quickly and anticipate demand more precisely. Quicker turnarounds mean less wasted inventory, more frequent release, and more profit. These labels encourage style-conscious consumers to see clothes as disposable-meant to last only a wash or two, although they don’t advertise that-and to renew their wardrobe every few weeks. By offering on-trend items at dirt-cheap prices, Cline argues, these brands have hijacked fashion cycles, shaking an industry long accustomed to a seasonal pace.

The victims of this revolution, of course, are not limited to designers. For H&M to offer a $5.95 knit miniskirt in all its 2,300-plus stores around the world, it must rely on low-wage overseas labor, order in volumes that strain natural resources, and use massive amounts of harmful chemicals.

Overdressed is the fashion world’s answer to consumer-activist bestsellers like Michael Pollan’s The Omnivore’s Dilemma. “Mass-produced clothing, like fast food, fills a hunger and need, yet is non-durable and wasteful,” Cline argues. Americans, she finds, buy roughly 20 billion garments a year—about 64 items per person—and no matter how much they give away, this excess leads to waste.

Towards the end of Overdressed, Cline introduced her ideal, a Brooklyn woman named Sarah Kate Beaumont, who since 2008 has made all of her own clothes-and beautifully. But as Cline is the first to note, it took Beaumont decades to perfect her craft; her example can’t be knocked off.

Though several fast-fashion companies have made efforts to curb their impact on labor and the environment—including H&M, with its green Conscious Collection line—Cline believes lasting change can only be affected by the customer. She exhibits the idealism common to many advocates of sustainability, be it in food or in energy. Vanity is a constant; people will only start shopping more sustainably when they can’t afford not to.