| A．$18. | B．$14. | C．$13. |
1. What are the speakers doing?
| A．Cooking. | B．Traveling. | C．Shopping. |
| A．They are cheap. |
| B．They look tasty. |
| C．They don’t have any at home. |
| A．$0.99. | B．$ 1. 50. | C．$3. |
1. What color tie does the woman think matches the man's jacket?
| A．Green. | B．Black. | C．Red. |
| A．They aren't beautiful. | B．They are uncomfortable. | C．They don't match the dress. |
| A．He knows a cafe nearby. |
| B．He can't decide what to buy. |
| C．He doesn't want to go on shopping. |
| A．The one in red. | B．The one with two doors. | C．The one with four doors. |
注意：写作词数应为60个词左右。
In the field of business, getting negative feedback (反馈) from customers is commonly annoying. Every company always wants to please its customers with its products or services. Every company wants to get positive comments from its customers rather than get criticism. Not all people know that negative feedback actually provides various benefits for companies. Here are some of the benefits of getting negative feedback.
Whether a person is selling a product or a service to another person or organization，when there is negative feedback, he or she will improve the quality of the product or service. Every person or organization would like to please and keep their angry customers and the only way to do this is review the complaint and take necessary steps to win back the customers’ trust. Throughout the process, the quality of services and products will be improved.
Negative feedback may also cause many changes in a company. Receiving criticism can give the company the chance to adjust its goals to meet the needs or the expectations of its customers. For companies that offer products or services, negative feedback from customers may also cause them to create new and better products or services which could bring in more success and more customers.
If companies are able to pay great attention to the problems raised by customers, they may also gain loyalty(忠诚) from them. Studies have shown that customers actually become more loyal to a product or a service when their problems attract the companies enough attention. Many customers may complain, but they can also become loyal to a product or a service when they are being listened to and when their problems are properly dealt with.
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6 . For a long time, the smartwatch industry had just a few big companies that could set any prices they wanted and kept cheating customers. But now one new tech company is turning the $5 billion smartwatch industry on its head. The company called OshenWatch has found a way to offer a far advanced product at a part of the original price.
Let’s meet the OshenWatch. OshenWatch combines the functions of a fitness band （手环）， digital watch, and health monitor all into one. It feels comfortable to wear. Even better than some of the expensive smartwatches I own from other big tech companies. Extreme indoor and outdoor sports? No problem, the hardened aluminum shell （铝壳）and the lowered-temperature touchscreen glass won't break easily even if you tried.
In my opinion, the OshenWatch is the next generation of smartwatches. Take calls, sleep monitoring, show incoming messages, etc…The watch has all the basic functions that a good smartwatch must have and much more.
What makes the OshenWatch so popular? The green laser （激光）behind the watch is the secret! It is the heart rate monitoring function. This watch lets you measure your blood pressure, heart rate, blood oxygen level, calculate your beats per minute. Give you extremely important time to catch problems early, and seek medical help before it's too late.
This is the reason why the OshenWatch will be the best-selling smartwatch of 2020. No other watch is that advanced. It could actually save your life one day!
1. What is the advantage of the OshenWatch?| A．Its price is the lowest. | B．It has various functions. |
| C．It is made of aluminum. | D．It can lower the temperature. |
①blood pressure②blood sugar level ③heart rate ④blood oxygen level
⑤eye pressure
| A．①③④ | B．②③④ | C．①②⑤ | D．②③⑤ |
| A．A diary. | B．A guidebook. | C．A novel. | D．A magazine. |
| A．35. | B．9. | C．39. |
8 . Thanks to this new hands- free suitcase, carrying around heavy luggage may soon become a thing of the past. Designed by Israeli company NUA Robotics, this “smart” suitcase can follow you everywhere you go.
The carryon suitcase, now a prototype(雏形), connects to a smartphone app via bluetooth. It has a builtin camera sensor that can “see” you and follow you around on flat floors. It comes with an antitheft alarm to prevent someone carrying it away when you’re not looking.“It can follow and carry things for people around while communicating with their smartphone, and avoiding bumping into other objects,” explained Alex Libman, founder of NUA Robotics.“We’re combining sensor network, computer vision, and robotics. So if you download our app(应用), press the ‘follow me’ button, the luggage recognizes its user and knows to follow and communicate.”
NUA is still testing the products and trying to improve features like speed and customization(客户订制), but they hope to make the suitcase available to customers in a year’s time. If it proves successful, they want to use the bluetooth pairing technology to automate(自动化操作）lots of other products, like shopping carts at the supermarket. These products are especially meant to be useful to the physically disabled and elderly.“Any object can be smart and robotic，” Libman told Mashable.“We want to bring robots into everyday life.”
The Israeli tech company made it clear that the finished product will look just like a common suitcase. They’re planning to partner with a carryon luggage maker, since the product that makes it “smart” weighs just 2.5 pounds and can be fitted on oldfashion luggage.
With NUA’s smart suitcase, carrying around heavy luggage isn’t a burden. But how their invention will handle tough blocks like stairs? It will be interesting to wait.
1. According to the passage, the “smart” suitcase ________．| A．can go everywhere |
| B．is on sale now |
| C．was designed by Alex Libman |
| D．can make our hands free during traveling |
| A．look at it all the time |
| B．avoid obstacles |
| C．download the app |
| D．carry a camera |
| A．It was founded by Mashable. |
| B．It has improved the features of the device. |
| C．It will make the suitcase available to customers in a month. |
| D．It wants to bring more smart and robotic devices into everyday life. |
| A．A poster. | B．A website. |
| C．A textbook. | D．A biography. |
| A．$8. | B．$10. | C．$20. |
10 . The Origins of Famous Brands
Our lives are full of brand names and trademarked products that we use every day. Although many brand names are simple acronyms(首字母缩略词) or versions of their founders' names, some of the companies we trust every day actually have fascinating and surprising back stories.
Starbucks
It seems fitting that the most famous coffee brand in the world would take its name from one of the world's greatest works of literature. The inspiration for the name of the coffeehouse came from Herman Melville's Moby Dick. The founders' original idea was to name the company after the Captain Ahab's ship — Pequot, but they eventually decided that Pequot wasn't a great name for coffee, so they chose Ahab's first mate, Starbucks, as the name instead.
Nike
Originally founded as a distributor for Japanese running shoes, the company was originally named BRS, or Blue Ribbon Sports. In 1971, BRS introduced its own soccer shoe, a model called Nike, which is also the name for the Greek goddess of victory. In 1978, the company officially renamed itself as Nike, Inc.
The right name is essential to a company's success, and a great origin story is just as crucial as a great product. An attractive origin story is one more thing that keeps customers guessing, wondering, and buying its products.
Google was originally called BackRub, for it searched for links in every corner of the Web. In 1997, when the founders of the company were searching for a new name showing a huge amount of data for their rapidly improving search technology, a friend suggested the word “googol”. When a friend tried to register the new domain name, he misspelled “googol” as “google”.
1. What is the name of the Captain Ahab's ship?| A．Moby Dick. | B．Starbucks. | C．Pequot. | D．Herman Melville. |
| A．In 1971. | B．In 1978. | C．In 1997. | D．In 1987. |
| A．They disliked their name. |
| B．They wanted new customers. |
| C．The company's original name was too long. |
| D．The company's search technology was improving rapidly. |
