1 . 阅读下面短文，在空白处填入1个适当的单词或括号内单词的正确形式。

How do you usually buy what you need, shopping on line or going out to shop in person? With the help of the Internet, shopping is     1    (easy) than before. We can just click our mouse to choose the things we like, pay for them online, and the shopping     2    (finish). It is easy and quick. It helps save money, too. We can save thousands a year if we compare the prices of similar items before deciding which    3    (buy).

2 . 听下面一段较长对话，回答以下小题。
1. What are the speakers mainly talking about?

A．A missing pet.

B．A late package.

C．A wrong food order.

2. Who is Tommy?

A．The woman’s son.

B．The woman’s pet.

C．The woman’s boss.

3. What is wrong with the delivery drivers?

A．They are ill.

B．They are out for lunch.

C．They have left the company.

4. What will the woman get the money for according to the man?

A．Her lost item.

B．Delivery costs.

C．Her time spent on the phone.

3 . 听下面一段较长对话，回答以下小题。
1. Where are the speakers probably?

A．In a store.

B．In the man’s apartment.

C．In a gallery.

2. What color is the woman’s colored wall?

A．Purple.

B．Cream.

C．Orange.

3. Where is the wallpaper located?

A．Under the brushes.

B．Next to the sheets.

C．Across from the paint.

4 . 假如你是李华，你最近在某网站购得一部电子书阅读器(Kindle)，却发现商品存在一些质量问题，请你给商品负责人写一封电子邮件进行投诉，要点如下:1.购买时间；2.质量问题；3.你的要求。
注意:1.词数80词左右；2.可适当增加细节，以使行文连贯。
Dear Sir/Madam,

I am Li Hua.

_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Yours,

Li Hua

5 . 听下面一段较长对话，回答以下小题。
1. How much should the man pay in total?

A．＄115.

B．＄120.

C．＄125.

2. What does the woman advise the man to do?

A．Rethink before shortening the pants.

B．Tailor the pants as he wishes.

C．Put the pants in a plastic bag.

6 . What does the woman want to buy?

A．A beach blanket.

B．Some pictures.

C．Some film.

7 . 听下面一段较长对话，回答以下小题。
1. What does the man want to do?

A．Choose a proper refrigerator in the supermarket.

B．Have the refrigerator repaired in the shop.

C．Get the refrigerator sent to his home.

2. When can the man surely receive the fridge?

A．Later that afternoon.

B．The next day.

C．Within three days.

3. Why does the man give the woman his name card?

A．To show her where he lives.

B．To keep in contact with her.

C．To inform her of his working place.

8 . Things Polite People Don't Do While Shopping

We all want to be polite. But sometimes we may have some bad manners in the store. Where do you start? Here are some things you shouldn’t do while shopping.

●Text and shop. Everyone is trying to accomplish the same thing—surviving holiday shopping in one piece and in peace. So focus on the shopping plan, not sending texts.     1    If you're texting while shopping. you may be disrupting the flow of other shoppers.

●Be angry with staff. Don't take any built up anger or stress out on staff during your shopping trip.     2     You all would like to get everything on your list as quickly as possible, but remember that being rude will not get you where you need to go any quicker,

●Cut the line.     3     Always be polite to other shoppers because they're also just trying to pay for their purchases, Don't try 10 cut the line to leave sooner or get the answer to a question. Be respectful of all the other shoppers patiently waiting in line for their turn, .

●    4    Rude shoppers, in general, tend to act out, but do not to take this personally. Even though the holidays can cause the stress of loss, or even money，shoppers shouldn't argue as there could be a risk of anger. So if someone rudely skips the line or acts like a crazy, impatient shopper. don't add to the anger with your own rude behavior.     5    

A．Argue with other shoppers.

B．Run the risk of losing money.

C．Say thank you to the shoppers who help you.

D．Polite shoppers don't text and shop at the same time,

E．It's attractive to steal into an open place ahead of the line, but it 's rude.

F．Kindness and thankfulness are keys to getting through the hard situation.

G．They try to ensure each shopper has a pleasant holiday shopping experience.

9 . When my friend suggested going to the op shop (二手商店)，instantly I thought “I hope no one I know sees me”. It was the same when my cousin commented on my new furniture and Japanese, fine-bone-china bowls and asked where I got them. They were from the local op shop but instead I said “from the antique shop”.

Many people in my Greek-Cypriot community would look down on me if I said I shopped at the op shop. They may pity me, consider me poor, a failure. Immigrants sacrificed their families and homes for a better life. Buying a house and having enough money to live comfortably, to educate your children and see them also live comfortably, are a big part of the immigrant dream, But has this dream made us materialistic at the cost of our own planet?

Our love for purchasing the latest trendy clothes or furniture, then donating them when we are tired of them has become normal. I was once like this. But after watching the documentary The True Cost I learned donated clothes that don’t get sold are sent to developing nations, many of them ending up in landfills (垃圾填埋地). In addition, your new dress requires electricity and materials to make. But if you buy a second-hand dress, that’s one less dress in a landfill and one less new dress to be made.

A friend introduced me to op shopping only a few years ago. My first item was a dress she gifted me. It was lovely and I loved it. Nobody could tell it was second-hand. This opened me up to purchasing more second-hand high quality branded clothes. Once I visited a friend and was impressed by how she decorated her apartment. “It’s all second-hand,” she said. I couldn’t believe it. The truth is a lot of things sold at the op shop are in new or almost new condition. That’s when I made the decision to only buy second-hand things.

Selling second-hand things isn’t anything new but what the planet needs is more buyers. There is so much excess (过量) production in the world. So stop feeling ashamed, and let’s get shopping.

1. What kind of feeling is expressed in Paragraph 1?

A．Pride.

B．Embarrassment.

C．Delight.

D．Sympathy.

2. What are many people in the author’s community like?

A．They are probably materialistic.

B．They care about the environment.

C．They think highly of op shopping.

D．They look down upon immigrants.

3. What was the author encouraged to do after visiting her friend’s apartment?

A．Watch the documentary The True Cost.

B．Donate more to local charities.

C．Avoid shopping too much.

D．Stop buying new things.

4. What’s the purpose of the text?

A．To entertain.

B．To advertise.

C．To persuade.

D．To describe.

10 . On social media, you may see "BM girls", who wear small skirts, tiny T-shirts and skinny jeans. The group is named after the Italian fashion brand Brandy Melville. It says its clothes are “one size fits all”.

However, most clothes the brand provides for girls are in small sizes, according to British newspaper The Sun. The brand’s idea of “one size fits all" has made many girls feel uncomfortable.

"For me, the problem was not the fact that I couldn't purchase your clothes. The root of my frustration is in the humiliation I felt when I realized that ... I just wasn't good enough for the Melville brand," young girl Andy Esmond wrote on the website Odyssey. "I got the message loud and clear: If you don't have an ideal body type, we would rather you not wear our clothing."

Esmond is one of many girls around the world who are dissatisfied with their body shapes. According to a 2018 survey conducted by Youth Select Committee in the UK, 8 in 10 teenage girls in the UK want to change their weight or body shape. Tn China, more than half of teenagers want to lose weight to make themselves look better, according to a 2018 survey by Southern Weekly.

But fashion trends like the Brandy Melville clothing line do nothing to ease the anxiety of negative body image. Instead, they feed it further, noted Coppell Student Media. In order to achieve such an "ideal” image, some girls develop eating disorders. Even worse, this trend may lead to low self-esteem, depression and hopelessness.

“The idealization of thinness can be a key factor in worsening the illness and preventing recovery, and fashion retailers should respect diversity in people's natural body shapes and sizes,“ Beat, the UK's leading eating disorder charity, told Fabulous Digital.

After all, beauty doesn't come in a box, or in one form. Just recognize that we are all different and that is something to be celebrated. In fact, accepting your true self can display a natural beauty that cannot be ignored.

1. What can we know about the group "BM girls"?

A．They are an American fashion brand.	B．They only buy Brandy Melville clothes.
C．They love to wear small-sized clothes.	D．They always share what they wear online.

2. Why are many girls dissatisfied with the brand Brandy Melville?

A．Because it offers limited sizes in clothing.

B．Because it produces too expensive clothes for them.

C．Because it provides all customers middle-sized clothes.

D．Because it has poor customer service.

3. How do fashion trends like one-size-fits-all influence consumers?

A．They help people to improve their body image.

B．They set new standards for clothing production.

C．They encourage people to accept their body image.

D．They cause some girls to develop unhealthy body images.

4. What should fashion retailers do according to Beat?

A．Promote the idea of wearing comfortable clothes.	B．Help customers recover from their illnesses.
C．Value differences in body shapes and sizes.	D．Encourage customers to wear different clothes.