1 . 听下面一段较长对话，回答以下小题。
1. What kind of flowers does the man order?

A．A dozen red carnations.

B．A dozen yellow carnations.

C．A dozen pink roses.

2. Where should the flowers be sent?

A．No.84, WM Street.

B．No.48, MW Road.

C．No.84, MW Street.

3. What does the man require the woman to do at last?

A．Call him to confirm the information.

B．Call before delivering the flowers.

C．Help him write a letter.

4. What can we learn from the conversation?

A．The flowers are for the man's mom.

B．The man will pay for the flowers in cash.

C．The flowers will be delivered to the man's home.

2 . 听下面一段较长对话，回答以下小题。
1. What's wrong with the man's camera?

A．Its battery runs out very quickly.

B．Its button doesn't work properly.

C．Its screen always goes black.

2. How long has the man had the camera?

A．A week.

B．Half a month.

C．A month.

3. What is the woman's attitude?

A．Impatient.

B．Sincere.

C．Rude.

3 . What does the woman mean?

A．The man should buy the suit.

B．The man should change his job.

C．The color of the suit is not suitable.

4 . 假定你是李华，你7月12日从网上买了一款新手机，用了不久就发现由于手机电池原因待 机时间短且屏幕部分受损。请就此向网店店主Steve写一封投诉信，要点如下：
1.介绍购物情况；
2.反映存在的问题；
3.提出解决方案。
注意：1.词数100左右；
2.可以适当增加细节，以使行文连贯；
3.开头和结束语已为你写好。
Dear Steve,
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Yours sincerely,

Li Hua

5 . Amazon is opening its 12th high-tech convenience store Tuesday in New York. The spot will be the first of the chain to allow customers to pay with cash. The move comes with growing resistance against cashless stores, which critics say refuse to serve people who don’t have bank accounts.

At other locations of the store, shoppers enter by scanning the Amazon Go app. That's still the case for customers paying with a credit card, but people paying with cash will have an “entry associate” scan them through the turnstiles (旋转栅门). Once they’re finished, those shoppers will check out with an Amazon Go employee and receive a paper receipt. Cashless customers can still walk out by scanning a phone that has the Amazon Go app at the turnstiles. Customers using the Go app can exit without waiting and get a digitized receipt.

The 1,300-square-foot New York store-the first Amazon Go store on the East Coast-will offer prepared foods, such as sandwiches and salads, It will also have Amazon Meal Kits and locally made options.

Amazon says it will begin accepting cash at its other Go stores “over time.” A number of retailers (零售商) and restaurants, such as Sweetgreen and Dos Toros Taqueria, are facing roadblocks to their cashless recommendations.

New Jersey Governor Phil Murphy recently signed a law banning cashless stores in that state. Philadelphia also passed a law to prohibit cashless stores earlier this month, and officials in New York City, Washington and San Francisco are considering similar moves. The federal government does not require retailers to accept cash.

“While card-only may be convenient for some businesses, it can actually be discriminatory against poor communities that don’t have as much access to banks or lines of credit,” said New Jersey State Senator Nellie Pou, who sponsored the state’s new law. Not accepting cash could also be bad for business. Americans use it in 30% of all business deals, according to a 2017 report from the Federal Reserve Bank of San Francisco.

1. Why is Amazon opening a new store accepting cash?

A．To persuade those critics.	B．To obey the local regulations.
C．To improve its retail service.	D．To compete with cashless stores.

2. What will shoppers paying with cash do at the new store?

A．Exit in line with a digitized receipt.

B．Walk out by scanning a phone with the Go app.

C．Enter through the turnstiles by scanning a phone

D．Check out with an employee and get a paper receipt.

3. How did some states and cities react to cashless stores?

A．By making laws to stop them.

B．By requiring retailers to run them.

C．By learning from Amazon to improve them.

D．By following the federal government to accept them.

4. What is the main idea of the last paragraph?

A．It s necessary to make cashless stores easily accessible.

B．More banks should be built in poor communities.

C．Card-only payment is convenient for business.

D．Not accepting cash has its disadvantages.

6 . 听下面一段较长对话，回答以下小题。
1. Where is the man doing?

A．Doing a survey.

B．Trying to recommend a product.

C．Showing how to operate a robot

2. How does the woman react in the end?

A．She says she’s busy

B．She is very curious..

C．She shows no interest.

7 . How much does the woman have to pay for the pen?

A．78.4 yuan

B．88.2 yuan.

C．98 yuan.

8 . 听下面一段较长对话，回答以下小题。
1. Where does the conversation take place?

A．At Customer Service.

B．Over the phone.

C．At Benson Software.

2. Why is the man talking to the woman?

A．To place an order.

B．To have CD players repaired.

C．To complain about a wrong order.

3. How many more CD players will be sent to the man?

A．50.

B．100.

C．150.

9 . 假如英语课上老师要求同桌之间交换修改作文，请你修改你同桌的以下作文，文中共有10 处语言错误，每句中最多有两处。每处错误仅涉及一个单词的增加，删除或修改。
增加: 在缺词处加一个漏字符号(/\),并在其下面写出该加的词。
删除: 把多余的词用斜线(\) 划掉。
修改: 在错的词下划一横线，并在该词下面写出修改后的词。
注意: 1.每处错误及其修改均仅限一词:

2.只允许修改10处，多者(从第11处起) 不计分。

In recently years, many young people prefer to go shopping on the Internet. People have different opinions about online shopping. Some think online shopping was more convenient and the goods are cheap. However, others believe it is unsafe to buy goods by credit card. And that is impossible to check the quality of the goods. As far as I am concerned, go shopping in a store is a better way. It is a fun to walk around stores and look different goods on sale. We can choose that we need.

Beside, we can chat with the shop assistant and know a lot of useful informations.

10 . MOOCs (Massive Open Online Courses) are free, but without tutoring, and are open to anyone, anywhere in the world. The courses are flexible — normally three to five hours of study a week — done at any time, short (5 to 10 weeks) and video-rich. They are also heavily dependent on crowd sourcing: you can discuss a course with fellow students through online forums, discussion boards and peer review. Students don’t have to finish the courses, pass assessments or do assignments, but, if they do, they get a certification of participation.
The Open University launched FutureLearn, the UK’s answer to US platforms such as Coursera, EdX and Udacity, which have been offering MOOCs from top US universities for the past two years. The response has been incredible, with more than three million people registering worldwide. Meanwhile, in 2012, Edinburgh University became the first non-US institution to join Coursera’s partnership, comprising 13 universities. “We already run 50 online master’s degrees, so this was a logical expansion,” says Professor Jeff Haywood, Edinburgh’s vice-principal. “It’s an investment in teaching methods research. How am I going to teach introductory philosophy to 100,000 people? That’s what I call educational R&D.” He adds “If you look ahead 10 years, you’d expect all students graduating to have taken some online courses, so you’ve got to research that. Our MOOCs are no more in competition with our degrees than a lifelong learning course because they don’t carry credits.”
Cooperation is key, Haywood stresses. It is far better to offer 20-30 courses in your own areas of expertise (专门技能) and let other institutions do likewise. Professor Mike Sharples, FutureLearn’s academic lead, goes further: “We’ve tied the elements available before into a package of courses offered by leading universities worldwide on a new software platform, with a new way of promoting it and also a new social-learning teaching method. You won’t just receive an exam, but be able to discuss and mark each other’s assignments.”
Bath University, one of more than 20 universities working with FutureLearn, launches its first course, Inside Cancer, next January, and regards MOOCs as a way of breaking down age barriers. “There’s no reason why someone doing GCSEs should not look at our MOOCs and get quite a way through them, or someone at PhD level and beyond,” says Professor Bernie Morley, expert for learning and teaching.
1. MOOCs have these features EXCEPT that ________.

A．MOOCs have a platform for learners to share their learning experience

B．MOOCs provide teachers’ instructions if you have some difficulty

C．MOOCs can be adjusted according to people’s learning pace

D．MOOCs are free of charge for anyone

2. The response to FutureLearn has been thought to be unbelievable mainly because ________.

A．all the courses on the platform are available to anyone in the world

B．Edinburgh University became the first non-US institution to join it

C．students can get a certification of participation without passing assessments

D．the number of people registering in the platform is beyond expectation

3. What can be inferred from Professor Bernie Morley in the last paragraph?

A．People at PhD level have already known everything about MOOCs.

B．People with various learning levels will probably show interest in MOOCs.

C．Inside Cancer will be the most popular course for someone doing GCSEs.

D．MOOCs are not so competitive as lifelong learning courses due to the problems of credits.

4. The passage mainly deals with ________.

A．the appearance of a new learning platform

B．the various opinions on FutureLearn

C．the popularity of no-credit courses

D．the advantages of online teaching methods