1 . An open office is supposed to force employees to cooperate. To have them talk more face to face. To get them off instant messenger (IM) and brainstorming new ideas. But a recent study by two researchers offers evidence to support what many people who work in open offices already know: It doesn’t really work that way. The noise causes people to put on headphones and tune out. The lack of privacy causes others to work from home when they can. And the sense of being in a fishbowl means many choose email over a desk-side chat.
Ethan Bernstein and Stephen Turban, two Harvard Business School professors, studied two Fortune 500 companies that made the shift to an open office environment from one where workers had more privacy. Using “sociometric” electronic badges (徽章) and microphones, as well as data on email and instant messenger use by employees, the researchers found in the first study that after the organization made the move to open-plan offices, workers spent 73% less time in face-to-face interaction. Meanwhile, email use rose 67% and IM use went up 75%.
The participants wore the badges and microphones for several weeks before the office was redesigned and for several after, and the company gave the researchers access to their electronic communications. The results were astonishing. “We were surprised by the degree to which we found the effect,” Bernstein said. The badges could tell that two people had a face-to-face interaction without recording actual spoken words. The researchers were careful to make sure other factors weren’t in question—the business cycle was similar, for instance, and the group of employees were the same.
In a second study, the researchers looked at the changes in interaction between specific pairs of colleagues, finding a similar drop in face-to-face communication and a smaller but still significant increase in electronic correspondence.
Another wrinkle in their research, Bernstein said, is that not only did workers shift the way of communication they used, but they also tended to interact with different groups of people online than they did in person. Moving from one kind of communication to another may not be all bad—“maybe email is just more efficient,” he said—but if managers want certain teams of people to be interacting, that may be lost more than they think. The shift in office space could “have strong effects on productivity and the quality of work”.
Bernstein hopes the research will offer evidence that will help managers consider the possible trade-offs of moving to an open office plan. In seeking a lower cost per square foot, they buy into the idea that it will also lead to more cooperation, even if it’s not clear that’s true. “I don’t blame the architects,” he said. “But I do think we spend more of our time thinking about how to design workplaces based on the observer’s angle”—the manager—“rather than the observed.”
1. Employers prefer an open office because they think it can ______.| A．increase competition |
| B．improve communication |
| C．create a safe environment |
| D．motivate workers’ responsibility |
| A．Because they thought little of desk-side chat. |
| B．Because they shifted to a new business cycle. |
| C．Because they wanted to protect their privacy. |
| D．Because they needed to complete more tasks. |
| A．The researchers. |
| B．The managers. |
| C．Certain teams of people. |
| D．Different groups of workers. |
| A．Connectivity. |
| B．Accessibility. |
| C．User-friendliness. |
| D．Cost-effectiveness. |
2 . Why Black Friday Shoppers Still Crowd Stores
To many of us, the ideas of rushing out to a superstore the day after Thanksgiving is appealing. Why would anyone race to crowded stores when they could stay in with family, or watch college football? We can’t say we know the answer for sure. But we do feel amazed at those who pour into stores looking for Black Friday bargains. Seemingly, nothing can stop them. Not the weather. Not the crowds. And not the fact that hurrying to a store in the age of instant e-commerce seems so…last century.
To be sure, holiday shopping habits do appear to be shifting. The National Retail (零售) Federation has stopped breaking up its holiday sales numbers by whether they come from e-tail purchases or from physical stores. It’s a pretty good sign that retailers don’t want to bring further attention to the declining fortunes of brick-and-mortar stores.
But there is no denying that people still love going to stores. Actual shopping in actual places remains an important part of the holiday ceremony for millions of Americans. To many, it’s the difference between playing a sport and playing a video game. As commercial as stores may be, they are still places where actual human beings interact. In a store, the “courageous” shopper performs the approving act of finding a present. That item might be heavily promoted by the store, but it doesn’t drop into one’s cart. It is picked up and examined before a decision is made. Maybe it gets put back on the shelf when the shopper changes his or her mind. Maybe there is a conversation with a sales clerk. The process is not that different than it would have been decades ago.
Online, the shopper has barely logged in before being faced with disturbing algorithmic (大数据的) suggestions based on earlier purchases. This hardly qualifies as shopping. This hardly qualifies as thinking.
Perhaps we are reading too much into the Black Friday phenomenon. But we suspect one reason Black Friday remains is that it involves an act of resistance against the Internet age. That would hardly be unreasonable. There aren’t many studies showing that time spent in stores is bad for one’s health, while there are quite a few drawing a link between time spent online and depression. Perhaps the people crowding into stores aren’t the crazy ones after all.
1. What can we infer from the first two paragraphs?| A．Physical stores are not so popular as before. |
| B．People spend more on Black Friday bargains. |
| C．Americans have an unhealthy shopping habit. |
| D．Goods in stores are cheaper than those online. |
| A．they feel tired of shopping online |
| B．they think it is good for their health |
| C．they hope to pass down the holiday tradition |
| D．they can have real communication with others |
| A．Puzzling. |
| B．Unusual. |
| C．Out-of-date. |
| D．Understandable. |
| A．The psychology of shopping. |
| B．The development of retailing. |
| C．The influences of e-commerce. |
| D．The features of holiday economy. |
3 . We’ve all been there: in a lift, in line at the bank or on an airplane, surrounded by people who are, like us, deeply focused on their smartphones or, worse, struggling with the uncomfortable silence.
What’s the problem? It’s possible that we all have compromised conversational intelligence. It’s more likely that none of us start a conversation because it’s awkward and challenging, or we think it’s annoying and unnecessary. But the next time you find yourself among strangers, consider that small talk is worth the trouble. Experts say it’s an invaluable social practice that results in big benefits.
Dismissing small talk as unimportant is easy, but we can’t forget that deep relationships wouldn’t
even exist if it weren’t for casual conversation. Small talk is the grease(润滑剂) for social communication, says Bernardo Carducci, director of the Shyness Research Institute at Indiana University Southeast. ＂Almost every great love story and each big business deal begins with small talk,＂ he explains. ＂The key to successful small talk is learning how to connect with others, not just communicate with them.＂
In a 2014 study, Elizabeth Dunn, associate professor of psychology at UBC, invited people on their way into a coffee shop. One group was asked to seek out an interaction(互动) with its waiter; the other, to speak only when necessary. The results showed that those who chatted with their server reported significantly higher positive feelings and a better coffee shop experience. ＂It’s not that talking to the waiter is better than talking to your husband,＂ says Dunn. ＂But interactions with peripheral(边缘的) members of our social network matter for our well-being also.＂
Dunn believes that people who reach out to strangers feel a significantly greater sense of belonging, a bond with others. Carducci believes developing such a sense of belonging starts with small talk. ＂Small talk is the basis of good manners,＂ he says.
1. What phenomenon is described in the first paragraph?| A．Addiction to smartphones. |
| B．Inappropriate behaviours in public places. |
| C．Absence of communication between strangers. |
| D．Impatience with slow service. |
| A．Showing good manners. | B．Relating to other people. |
| C．Focusing on a topic. | D．Making business deals. |
| A．It improves family relationships. | B．It raises people’s confidence. |
| C．It matters as much as a formal talk. | D．It makes people feel good. |
| A．Conversation Counts | B．Ways of Making Small Talk |
| C．Benefits of Small Talk | D．Uncomfortable Silence |
4 . Read the following passage and men answer ne questons.
For a More Creative Brain, Travel
There are plenty of things to be gained from going abroad: new friends, new experiences, new stories. But living in another country may come with a less noticeable benefit, too: Some scientists say it can also make you more creative.
6 Writers and thinkers have long felt the creative benefits of international travel. Ernest Hemingway, for example, drew inspiration for much of his work from his time in Spain and France. Aldous Huxley, the author of Brave New World, moved from the U. K. to the U.S. in his 40s to branch out into screenwriting. Mark Twain, who sailed around the coast of the Mediterranean in 1869, wrote in his travelogue Innocents broad that travel is "fatal to prejudice and narrow-mindedness."
In recent years, psychologists and neuroscientists have begun examining the potential traveling abroad has to affect mental change. In general, creativity is related to how the brain is wired. Neural pathways are influenced by environment and habit, meaning they're also sensitive to change: New sounds,smells, languages, tastes, sensations, and sights spark different synapses(突触)in the brain and may have the potential to refresh the mind.
"Foreign experiences increase cognitive flexibility," says Adam Galinsky, an author of numerous studies on the connection between creativity and international travel. Cognitive flexibility is the mind's ability to jump between different ideas, a key component of creativity. But it's not just about being abroad, Galinsky says: "The key, critical process is multicultural engagement (参与), immersion, and adaptation. Someone who lives abroad and doesn't engage with the local culture will likely get less of a creative boost (促进)than someone who travels abroad and really engages in the local environment.
The researchers also found that the more countries CEOS had lived in, the more creative the products tended to be--but only up to a point. Those who had lived and worked in more than three countries, the study found, still tended to show higher levels of creativity than those who hadn't worked abroad at all. but less creativity than their peers who had worked in a smaller number of foreign countries. The authors assumed that those who had lived in too many countries hadn't been able to properly immerse themselves culturally; they were bouncing around too much. "It gets back to this idea of a deeper level of learning that's necessary for these effects to occur," Galinsky says.
Cultural distance, or how different a foreign culture is from ones own, may also play a role: Surprisingly, Galinsky and his colleagues found that living someplace with a larger cultural distance was often associated with lower creativity than living in a more familiar culture. The reason for that, they hypothesized, was that an especially different culture might come with a bigger intimidation factor, which may discourage people from immersing themselves in it—and no immersion, they explained, could mean none of the cognitive changes associated with living in another country.
Of course, although a new country is an easy way to leave a "social comfort zone," the cultural engagement associated with cognitive change doesn't have to happen abroad. If a plane ticket isn't an option, maybe try taking the subway to a new neighborhood. Sometimes, the research suggests, all that's needed for a creative boost is a fresh cultural scene.
Questions 11 to 15. Judge if the following statements agree with the information given in the passage. Choose A for TRUE if the statements agree with it, choose B for FALSE if the statements don't agree with it, choose C for NOT GIVEN if the information the statements carry is not mentioned anywhere in the passage.
Questions 16 to 19. Match the following words with their meanings in the passage. Note that there are four choices more than you need.
2. The more foreign experiences one has. the more flexible one's mind will be.
3. People who have lived and worked in two countries show the highest level of creativity.
4. A place of completely different culture contributes more to one's creativity than a familiar one.
5. A neighborhood of fresh culture is not necessarily a bad choice to boost creativity.
6. branch
7. fatal
8. wired
9. immersing
10. What is the purpose of the passage?
| A．To show the advantages of traveling. |
| B．To share research findings on traveling. |
| C．To advocate traveling benefits for creativity. |
| D．To suggest an alternative to traveling abroad. |
Innocence is such a precious gift. It’s explained as freedom from guilt or wrong doing. Just imagine never having to worry about anything and having a guilt free mind. Some people wish to save this kind of innocence from being lost from childhood to adulthood.
What would the world be like if innocence were never lost? One way it would benefit humanity is the lack of hatred （仇恨）among the world. During youth, there may be an occasional argument, even a little physical fight, but nothing like firing a handgun at a fellow human being. And children are blind towards the racial differences of others. A kid will hang out with any other kid. It is the lack of innocence and the ignorance we learn from adults that influence children otherwise. Another benefit is the constant desire for fun and adventure. With very little if any time at all for fun，the adventurous mind is lost in time with the responsibilities placed upon adults. If innocence were kept alive, these ambitions would never depart from our lives.
However, other people actually hate the idea of innocence lasting for ever. They feel that the lack of organization and mental power of those with innocence would cause extremely destructive consequences to society in general. A large number of individuals would never have the urge to learn, work, and act upon the necessary needs for humanity to survive. Without a proper education which is usually provided by those who no longer live in a world of innocence, people would not have the desire to succeed, get a good job in life, or provide income for their families, which would hurt the lives of children.
The lack of a good education and career would also harm the economy. As long as innocence is kept alive, no one would be terribly angered at the lack of effort people put out in the workplace, resulting in a strong decline in production and quality of needed goods.
Maybe it is wrong in wanting to save innocence. It sure is a nice thought, though. Perhaps innocence was meant to be lost. It was God’s will to make things the way they are, and there is a good purpose for everything. All that remains to be said about innocence is to enjoy it while it lasts.
1. Author believes that the loss of innocence in adulthood should be _____.| A．avoided | B．ignored |
| C．accepted | D．encouraged |
| A．proper education would be provided |
| B．there would be no racial discrimination |
| C．more happy families would be guaranteed |
| D．people would realize their childhood dreams |
| A．motivational will |
| B．mental ability |
| C．adventurous ambitions |
| D．needed goods |
CP: Central Point P: Point Sp: Sub-point (次要点) C: Conclusion
A． | B． |
C． | D． |
Then a visitor showed up. “Do you want to write a song?” asked Anita Kruse, 49, rolling a cart equipped with an electronic keyboard, a microphone and speakers. Simran stared. “Have you ever written a poem?” Anita Kruse continued. “Well, yes,” Simran said.
Within minutes, Simran was reading her poem into the microphone. “Some bird soaring through the sky,” she said softly. “Imagination in its head…” Anita Kruse added piano music, a few warbling (鸣, 唱) birds, and finally the girl’s voice. Thirty minutes later, she presented Simran with a CD of her first recorded song.
That was the beginning of Anita Kruse’s project, Purple Songs Can Fly, one that has helped more than 125 young patients write and record songs. As a composer and pianist who had performed at the hospital, Kruse said that the idea of how she could help “came in one flash”.
The effect on the kids has been great. One teenage girl, curling (蜷缩) in pain in her wheelchair, stood unaided to dance to a hip-hop song she had written. A 12-year-old boy with Hodgkin’s disease who rarely spoke surprised his doctors with a song he called I Can Make It.
“My time with the kids is heartbreaking because of the severity of their illnesses,” says Anita Kruse. “But they also make you happy, when the children are smiling, excited to share their CD with their families.”
Simran is now an active sixth grader and cancer-free. From time to time, she and her mother listen to her song, Always Remembering, and they always remember the “really sweet and nice and loving” lady who gave them a shining moment in the dark hour.
1. Simran Jatar lay in bed in hospital because ________.
| A．most of her hair had fallen out |
| B．she was receiving treatment for cancer |
| C．she felt depressed and quit from school |
| D．she was suffering from a pain in her back |
| A．It helps young patients record songs. |
| B．It is supported by singers and patients. |
| C．It aims to replace the medical treatment. |
| D．It offers patients chances to realize their dreams. |
| A．Most children are naturally fond of music. |
| B．He was brave enough to put up performance. |
| C．The project has positive effect on young patients. |
| D．Singing is the best way to treat some illnesses. |
| A．Purple Songs Can Fly |
| B．Singing Can Improve Health |
| C．A Shining Moment in Life |
| D．A Kind Woman—Anita Kruse |
