3 . A hamburger delivery driver in New Jersey received something more special than any _________ this week. John Smith was delivering hamburger to the home of Rachel Green on Sunday night when Rachel’s little daughter ran up to him and give him a big _________.

Rachel, who caught the moment on the doorbell camera, said, “I _________ it on the Internet. In fact, I just did it because we thought it was _________.”What Rachel didn’t know at the time was what that moment would _________ to Smith.

Smith’s 16-year-old daughter, who lived in California with his ex-wife, recently _________ away. She had struggled with mental problems. “After _________ my daughter this past week, it just touched me because it was like she was there, and it just meant a _________ to me,” he said.

His ex-wife, Michele, said she was_________ of the fact that someone saw his pain and could be there for him. “It’s so __________ to ignore such people and their internal pain,” she said. “That even goes to our daughter. We didn’t know her __________ . ”

The __________of his hug with the 2-year-old made its way to Smith, and he __________to tell Rachel how much it meant.“It is really tough to accept that I’m not going to be able to hug her again,” Smith said to Rachel.

The hug may have lasted only a few __________ ,but it’s a moment Smith will hold onto always. “This __________means something, and makes me think,’ Wow, maybe she’s there,’” he said.

4 . Making a family

For years, Dad had avoided getting a dog. Whenever the _______ came up, Dad complained: “Dogs are a pain. I don’t want to be _______” Despite his strong opposition, Mom brought home a puppy named Chip, a cute ball that _______ us all.

For me, at age thirteen, Chip brought out my _______ side. I fed, brushed and walked him every day. I also learned that when we _______ what is important to us, we harvest the benefits. For me, this meant a loyal (忠诚的) companion, someone to _______ me at the door when I returned, and someone to kiss my face when I was sad. And this _______ stayed with me as I grew.

Chip even _______ Dad. It was nearly a month before Chip’s _______ personality won him over. Dad was the first to ________ him to sit on the sofa. He even made chew toys for Chip to play with.

Most importantly, Chip brought us together as a ________ . After dinner, instead of escaping to our bedrooms as before, we’d review ________ tricks or teach him new ones in the family room. We’d ________ funny stories of the cute things he’d done that day. The important thing is that we’d do this together.

People who are not dog lovers sometimes complain about those who treat their pets too much like ________ . What they don’t understand is that it is the pets that stimulate the ________ of their humanity.

6 . I have used this idea a few times. Sending someone flowers, without signing the card or _______ in any way who they are from, is funny and amazing. The most _______ part of this act is that the receivers will think about all the people who care about them when they try to _______ who might send the flowers.

I _______ clearly the first time I did this. The intention was just to make Roy smile, but I did not add my _______ on the blessing card. He had a warm heart though he was not good at talking. When I was new, he gave me lots of _______ about my work and did all that he can to help me through my _______ years. I _______ to get his birthday from colleagues with some effort. I just wanted him to know he was thought about. The _______ of not signing the card was beyond expectation.

The whole office started to talk about Roy’s flowers as everyone tried to find out the ________ .He himself also joined the ________ of the searching team. He ________ his shyness and made contacts he had been putting off for a long time to see if they had sent the flowers.

Roy ________ found out it was me. The surprised smile on his face suggested that he didn’t ________ I would send him flowers. But he still expressed his ________ for my flowers and card. And I said it’s me that should thank him for his help, which brought smiles to both of our faces.

8 . Most of us lose life’s tough battles by starting an unexpected attack-when a touch of humor might well enable us to win. Consider the case of a young friend of mine, who was​________ in a traffic jam on his way to work shortly after receiving a warning about being late for the job. ________ there was a good reason for Sam’s being late-serious illness at home-he ________ that this by-now-familiar excuse wouldn’t________any longer. His boss was probably already pacing ________ preparing a speech to fire him.

Yes, the boss was. Sam entered the office at 9:35. The place was as quiet as a locker room; everyone was hard at work. Sam’s boss came up to him angrily. Suddenly, Sam________ and stretched out his hand. “How do you do!” he said. “I’m Sam Maynard. I’m applying for a ________, which, I understand, became________ just 35 minutes ago. Does the ________bird get the worm?”

The room exploded in laughter. The boss ________ a smile and walked back to his office. Sam Maynard had ________ his job-with the only tool that could win-a laugh. ________ is a most effective, yet frequently neglected, means of handling the difficult situations in our lives. It can be used for making up differences, apologizing, criticizing and getting the other fellow to do what you want ________his losing face. For some jobs, it’s the only tool that can succeed. It is a way to discuss subjects so________that serious dialogue may start a quarrel. ________, comedians(喜剧演员) on television are doing more today for racial and religious problems than people in any other field.

10 . I was so worried about handing my little boy over during his first week of school, but Miss Anna made it easier. Miss Anna smiled at him like a mother would at her own child. Miss Anna radiated (流露) warmth and her hugs were always on _________.

After a day in class with her, Ben would come home _________. Whenever I heard his song about the days of the week, I would _________ her. I didn’t tell her at the time, but I loved her morning song so much that I _________ it in my own class.

Her creativity was _________. I’ll never forget the children’s faces when she beautifully _________ the classroom into “the Deep Dark Wood”. I remember their _________ faces talking about “the Magnificent Tower Building” she’d created.

In the short time I knew her, she taught me about the type of teacher I am _________ to be. She never seemed _________ by the mountain of paperwork or impossible work-life balance that comes with the __________. Instead, she appeared to __________ every minute.

I can’t understand why she has been taken from us. Telling Ben was one of the __________ things I’ve had to do. I’m not sure whether he fully __________ where she is. I hope everything she taught him about the place where good people go when they die is __________.

I wish I had told her all of this when she was with us. I hope that she knew the extent of her __________, and how loved she was.