Why does one person get selected for a promotion while others with equal skills, education and experience get passed over? In my opinion, a person’s proven willingness to behave     1     (responsible) is one of the major     2     (reason). In fact, responsibility influences how the leader behaves with subordinates (下级), and it also influences the relationship with an immediate boss and with other departments in the organization. Much management    3     (guide) surprisingly overlooks this characteristic, yet it     4     (explain) many successes and failures, as well as a large portion of promotional decisions.

More than 40 years ago, Dale Miller conducted    5     examination on the promotion of his managers. Each manager received a group of 62 statements,     6     describe management behaviours, and was asked to make a forced choice, going from the most effective to the     7     (little) effective behaviour. The best managers’ choice was the statement, “Accepts full responsibility for the performance of the work unit.” This statement     8     (choose) far more frequently than statements about assignment, planning, staffing, time-management or technical skills. This choice also illustrated the sharpest distinction between the excellent managers and managers with     9     (disappoint) performance. In the end, the managers who hadn’t been promoted attached far less importance to responsible behaviours, because they were considered to be    10     (rely).

An old wooden seat that Susan extremely valued often reminded her of mother’s Golden Rule.

Back in the 1930s, the country life was really tough. One day after dinner, Susan’s mother sat on the seat, announcing to the children the Golden Rule: “Treat others the way you want to be treated.” Susan reflected carefully and seriously on what her mother had said. She resolved that she would keep in mind and follow the rule.

One Saturday afternoon, she went to farmer Jason’s inn (小旅馆) to get the pay for her mother’s washing for the guests there, which amounted to five dollars. She found Jason in the yard, who, as all the villagers knew, was selfish and mean.

His eyes clouded with anger, as he had just finished a quarrel with one of his guests. He held in his hand an open wallet, full of bills. He barely noticed Susan until she made her request for the money. Instead of shouting at her, as usual, for troubling him when he was busy, he handed her a bank note.

Feeling relieved for escaping from Jason so easily, Susan hurried out of the inn. When carefully putting the money into her pocket, she discovered that Jason had given her two bills instead of one, and her first reaction was joy at the unexpected prize. She looked around and there was nobody nearby to share her discovery. “It is mine. All mine.” she said to herself. “I will buy mum a new coat with it, and she can give her old one to sister Mary, and then Mary can go to the Sunday school with me next winter. I wonder if I can buy a pair of shoes for brother Tom too.”

Just at that moment, she realized that Jason must have given the extra money to her by mistake, and therefore she had no right to own it. But a voice of temptation (诱惑) whispered, “He gave it, and you can keep it. He will never know, even if it is a mistake. ”

As Susan hurried home, this conflict went on in her mind.

Susan’s face became red with embarrassment and annoyance.