More On: Go to greg Is omitting jobs from a resume lying? ----------------------- How to handle stress at work ------------------------ How can men and women work better together? ------------------------ How will cancer treatment affect my son’s resume? ------------------------ What to do if you drank too much at the company holiday party | Letter 1 January 28, 2018 | 3:31pm I work for an e-commerce Website. If one of our merchandisers has a question or wants to make a correction, they e-mail the entire department. In my opinion, this is rude and unnecessary. It seems to me that mass e-mail is appropriate for good or neutral news, rather than making a correction. Do you agree? Moreover, if you were the recipient of the correction, how would you respond? The only people who should be included in an e-mail are those who need to know or respond. Including everyone is rude and unprofessional as well as annoying to recipients. It’s not like we don’t have enough in our inbox already. I don’t agree that e-mail is only for good or neutral news, however. Sometimes you need to alert people or create a record of bad news. But no one should use e-mail to blame other people. If you’ve got a problem with someone, pick up the phone or take it outside (for a coffee, not a fist fight…geez). As for how to respond, e-mail is usually ineffective for resolving conflict. Have a conversation with the sender and explain why his or her approach isn’t the best and what you recommend. |
Letter 2 January 14, 2018 | 9:24 pm It’s the start of a new year and I believe it’s time for a change. What’s the best way to explain to a prospective employer that you are in need of something new without seeming flighty and without complaining about your current employer? The new year is as good a time as any to take stock, but not the only reason for making a change. At least, that’s not what you communicate to a prospective employer. Your reason for looking for a new job is less important to your new employer than why you want to work there. Needing a change might be the catalyst(催化剂), but the job search is like dating, and you wouldn’t ask someone out and explain you’re just bored in your current relationship, right? At least I hope not, otherwise you’re likely to be as lonely as Barry Manilow sounds when he sings “It’s Just Another New Year’s Eve”. | |
1. What is discussed in the first letter?
| A．How to ask questions in a polite way. | B．How to respond to a false charge. |
| C．How to make a correction at work. | D．How to handle rude mass emails at work. |
| A．talking about your family issues in public |
| B．complaining about your prior partner on a first date |
| C．demonstrating your qualifications to your new boss |
| D．bragging about your experience to your partner |
| A．career choices | B．social relationships |
| C．working problems | D．health problems |
2 . The goings-on in the consulting room have become more transparent(透明的）recently. Thank goodness. We know more than the lines supplied by the movies in which the therapist knows all and gives wisdom to those who, sitting on a couch, consult with them. Therapists are interested in how the individual, the couple or the family experiences and understands their difficulties. That has to be a starting place. We can be of value if our first port of call is to listen, to gradually feel ourselves into the shoes of the other, to absorb the feelings that are being conveyed and to think and then to say some words.
The thinking and talking that I do inside the consulting room is at odds with many features of ordinary conversation. Not that it is mysterious, but it isn't concerned with traditional ways of sharing or identifying. The therapist makes patterns and theories, but they are also reflecting on the words that are spoken, how they are delivered and how the words, once spoken, affect the speaker and the therapist themselves.
Words can give voice to previously unknown feelings and thoughts. That’s why it’s called the talking cure. But just as words reveal so, too, can they obscure, and this gets us to the listening and feeling part of the therapy. Whatever and however the words are delivered, they will have an impact on me as a therapist. I might feel hopeless, I might feel energized, I might feel pushed away, I might feel demanded of, I might feel pulled to find solutions.
The influence of the other is what makes any relationship possible or impossible. A therapist is trained to reflect on how those who consult with them affect them. As I try to step into the shoes of the other and then out again, my effort is to hold both those experiences, plus an awareness of my ease or discomfort with what I encounter in the relationship.
Feelings are the bread and butter of our work in the consulting room. They inform or modify our ideas and they enable us to find an emotional bridge to what can so hurt for the people we are working with. Along with the more commonly thought-about theories and ideas we have about the psyche, they are an essential part of the therapist's toolkit, certainly for me. The talking cure means talking, yes. It also means the therapist is listening, thinking and feeling.
1. In which way is the thinking and talking the writer does different from ordinary conversation?| A．It may not be understood by patients. |
| B．It is full of terms used by most therapists. |
| C．It is a good reflection of traditional talking. |
| D．It involves thinking about how people speak. |
| A．cancel | B．clarify |
| C．confirm | D．conceal |
| A．Patients' influence has been neglected by therapists for too long a time. |
| B．Therapists need to think from their own perspectives as well as patients'. |
| C．It is no easy job for therapists to realize how uncomfortable their patients are. |
| D．Therapists had better push away those negative emotions acquired from patients. |
| A．Awareness of feelings | B．It’s good to talk—and listen |
| C．Theories that help therapists | D．What is the point of being a therapist |
Small businesses hold the key to employed happiness. As the calendar flips to another year, many employees will consider starting the new year on the hunt for a new job.
In today’s changing workforce, it is more important than ever for companies to realize that a salary alone is no longer enough to attract or retain strong employees.
According to a survey by Aflac, small business deserve a round of applause for their ability to keep employees happy. The report found that 85 percent of small-business employees are happy in their current job, and more than half（51 percent）agree that most of or all of their happiness in their current job is a result of working for a small business.
Nearly a quarter of participants（23 percent）stated that the feeling of importance was the best part of working for a small business. Small businesses have the unique ability to make employees feel appreciated, respected and valued on a personal and professional level.
In a small-business environment, there are typically fewer layers between newcomers and leadership. This tight-knit structure can create a family-like atmosphere that allows employees to feel that their opinions matter and that they play a significant role in the business’s mission.
Flexibility is also vital in creating employee happiness. According to the report, 30 percent of respondents noted that flexible scheduling was the best part of working for a small business. A workplace that promotes healthy work-life balance can create happier, less stressed employees and can also increase productivity.
Although small business excel at keeping employees happy, there is always room for improvement. In a small-business community, money does not seem to be the only motivator. In fact, 65 percent of small-business employees indicate that an improvement in their benefits offerings would make them happier.
By offering a great benefits plan that includes voluntary benefits, small business can ensure that their employees are able to find the right benefits to meet their individual needs.
4 . GOING TO UNIVERSITY is supposed to be a mind-broadening experience. That statement is probably made in comparison to training for work straight after school, which might not be so encouraging. But is it actually true? Jessika Golle of the University of Tübingen, in Germany, thought she would try to find out. Her result, however, is not quite what might be expected. As she reports in Psychological Science this week, she found that those who have been to university do indeed seem to leave with broader and more inquiring minds than those who have spent their immediate post-school years in vocational (职业的) training for work. However, it was not the case that university broadened minds. Rather, work seemed to narrow them.
Dr. Golle came to this conclusion after she and a team of colleagues studied the early careers of 2,095 German youngsters. The team used two standardized tests to assess their volunteers. One was of personality traits, including openness, conscientiousness（认真）and so on. The other was of attitudes, such as realistic, investigative and enterprising. They administered both tests twice—once towards the end of each volunteer’s time at school, and then again six years later. Of the original group, 382 were on the intermediate track, from which there was a choice between the academic and vocational routes, and it was on these that the researchers focused. University beckoned for 212 of them. The remaining 170 chose vocational training and a job.
When it came to the second round of tests, Dr. Golle found that the personalities of those who had gone to university had not changed significantly. Those who had undergone vocational training and then got jobs were not that much changed in personality, either—except in one crucial respect. They had become more conscientious.
That sounds like a good thing, certainly compared with the common public image of undergraduates as a bunch of lazybones. But changes in attitude that the researchers recorded were rather worrying. In the university group, again, none were detectable. But those who had chosen the vocational route showed marked drops in interest in tasks that are investigative and enterprising in nature. And that might restrict their choice of careers.
Some investigative and enterprising jobs, such as scientific research, are, indeed beyond the degreeless. But many, particularly in Germany, with its tradition of vocational training, are not. The researchers mention, for example, computer programmers and finance-sector workers as careers requiring these traits. If Dr. Golle is correct, and changes in attitude brought about by the very training Germany prides itself on are narrowing people’s choices, that is indeed a matter worthy of serious consideration.
1. Which of the following can best replace “beckoned for” in Paragraph 2?| A．Examined. | B．Attracted. |
| C．Organized. | D．Recognized. |
| A．The degreeless have not changed in personalities. |
| B．Going to university is a mind-broadening experience. |
| C．Working straight after school narrows people’s minds. |
| D．College students pride themselves on their education. |
| A．college students enjoy a very good public image |
| B．the undergraduates have changed significantly in attitude |
| C．the degreeless are much better at dealing with challenging tasks |
| D．people show less interest in investigative jobs due to vocational training |
| A．Concerned. | B．Optimistic. |
| C．Unclear. | D．Sceptical. |
