1 . 听下面一段独白，回答以下小题。
1. Who is Jessica?

A．The university tour guide.

B．The Helpline officer.

C．The Student Union President.

2. What will the speaker hand out?

A．Maps.

B．Guide brochures.

C．Business cards.

3. What are the working hours of the office on Saturdays?

A．9:00 a.m.—4:00 p.m.

B．9:30 a.m.—6:00 p.m.

C．10:00 a.m.—4:00 p.m.

4. What should the visitors do during busy time?

A．Wait in a line.

B．Sign their names on the list.

C．Walk around for a while.