1 . While everyone’s image of their dream home looks a little different, most people will agree that their ideal neighbourhood is filled with friendly faces. Getting to know your neighbours takes time and effort.     1    

Nick Tebbey, national executive officer of Relationships Australia, says spring is the perfect season to start getting to know your neighbours. “When the weather starts warming up we’re all spending more time outdoors.” It makes sense that the best way to get to know a neighbour is to first make sure they actually know you’re neighbours.     2    “ There are always opportunities to make a connection and they can be as small as a nod,a wave or a friendly good day,” says Tebbey.

To put yourself in the way of these opportunities, Tebbey suggests timing your outings to take place“when other people are out and about as well”. When it comes to actually introducing yourself to your neighbours, Tebbey notes it’s important to do what feels comfortable, whether that’s leaving a note on a building notice board or chatting to someone while you wait for the elevator.    3    

Once you’ve introduced yourself to a neighbor, you can start conversations.     4    “ If they’re gardening, ask what they’re planting–be interested in what people share.”Tebbey says. And once someone tells you their dog’s name or where they’re about to go on holiday, try your best to keep that in mind so you can continue the conversation next time you cross paths.

“It’s not about grand gestures or sharing everything about yourself with your neighbours.     5    ” Tebbey says.“ It’s small but meaningful interactions and taking interest in each other’s lives,but without any sense of expectation.”

A．In fact, it’s almost the opposite.

B．It doesn’t have to require a lot of effort.

C．It’s vital to ask questions and remember people’s answers.

D．However, it can potentially be easier than you may expect.

E．Should you start to feel uncomfortable, you could invite another.

F．And the easiest way to do that is with short, repeated interactions.

G．The less anxiety you feel, the more likely you are to commit to them.

2 . If writing a letter a hundred years ago was like sitting down with someone in a quiet room and talking face to face, writing an email today is like shouting at someone across a noisy crossroads while they’re rushing to a meeting. Everyone is too busy. We keep getting information from emails, text messages and the web. It’s very possible that your email will be read when the receiver is on a phone or doing other tasks.

This means, when writing an email, you should be clear.

I often receive emails from people who are interested in some sort of knowledge communication but never make it clear how they would like me to take action. Do they want to have a coffee? Do they want to make a phone call? It’s unclear. So I won’t respond (回复) at all.

It’s more possible for you to get a response from someone if it’s clear what the next step is. Let’s say you’re reaching out to a film director you admire for advice. Don’t just email him/her with:

I’ve been a fan of your films for years, and I’d love to ask you some advice. What do you say?

Instead, write something like the following :

I’m a longtime admirer of your films and have the greatest respect (尊重) for your filmmaking skills. I would love to ask you a few questions about how you made your first film. Would you be available to have a 15-20 minute phone call next week? My schedule is wide open all day on Thursday and Friday if you are free then. I know you’re very busy, so I promise to keep it short.

The second example explains the subject matter and the fact that you just want to make a phone call. This is more acceptable because you’ve already suggested a date. In other words, you’ve respected their time, and they now know that dealing with you won’t be a headache.

1. What does the first paragraph say?

A．Few people write letters nowadays.	B．People seldom talk face to face nowadays.
C．People are too busy to read an email carefully today.	D．People can deal with different tasks at the same time.

2. Why doesn’t the author respond to some emails?

A．Because he is too busy with the task at hand.

B．Because he thinks it will waste too much time.

C．Because he doesn’t want to communicate with strangers.

D．Because he doesn’t know what the sender wants from him.

3. What does the underlined word “it” in the last but one paragraph refer to?

A．The email.

B．The phone call.

C．The film.

D．The meeting.

4. Why does the author think the second email is better?

A．Because it includes detailed and clear information.

B．Because it makes the film director feel proud.

C．Because it is a more official email.

D．Because it sounds more polite.

3 . As a young child, I was painfully shy. I’d watch other children play in the park, wishing I could join them, but I was too scared to approach. Eventually, my mother would come to the rescue. She’d ask the other kids if I could play, too. Today, I feel comfortable giving public lectures in large halls and having conversations in small groups, but I still tend to avoid situations in which I’m expected to spend time with a roomful of strangers.

There could be many reasons. For one thing, I might be carrying some childhood fear of rejection. But beyond that possibility, one likely element is that I tend to underestimate how much people like me after I meet them, as most of us do.

A new research paper reports that the common concern that new people may not like us, or that they may not enjoy our company, is largely unfounded.

Erica Boothby of Cornell University and her colleagues conducted a series of studies to find out what our conversation partners really think of us. In doing so, they discovered a new cognitive illusion (认知错觉) they call “the liking gap”: our failure to realize how much strangers appreciate our company after a bit of conversation.

The researchers observed the gap in a variety of situations: strangers getting acquainted in the research laboratory, first-year college students getting to know their dormitory mates over the course of many months, and community members meeting fellow participants in personal development workshops. In each circumstance, people consistently underestimated how much others liked them. For much of the academic year, as dormitory mates got to know each other and even started to develop enduring friendships, the liking gap persisted.

The data also revealed some of the potential reasons for the illusion: we are often more severe with ourselves than with others, and our inner critic prevents us from appreciating how positively other people evaluate us. Not knowing what our conversation partners really think of us, we use our own thoughts as a proxy (代理人). This is a mistake, because our thoughts tend to be more negative than reality.

1. Why does the author mention his childhood experience?

A．To show how his character changed.

B．To explain what he was like when he was young.

C．To show an example of why people are shy of communication.

D．To emphasize the important role of a mother in one’s childhood.

2. What does the underlined word “unfounded” probably mean?

A．Careless.

B．Baseless.

C．Selfless.

D．Meaningless.

3. What do we know about the liking gap from the text?

A．It indicates what strangers really think of us.

B．It begins and ends quickly among strangers.

C．It disappears when strangers get to know each other.

D．It states our misunderstanding of how much others like us.

4. Which of the following is the best title for this text?

A．People Like You More than You Know

B．How to Get Along Well with Strangers

C．The Way to Know What Others Think of Us

D．Having Conversations with Strangers Benefits Us

4 . Internal communication, also known as IC, refers to a group of processes responsible for effective circulation of message within an organization. These messages are information that is valuable to the organization and are supposed to be kept confidential(机密的). The means of transferring this information is often done through emails, letters, notice boards, and even with the help of social media like Skype, Zoom, and Google Meet, in the current times.

Honest internal communication is the healthiest way to keep your organization growing. With honesty around the workplace, it is a safer environment for the employees to voice their opinions which could help in the modification of a certain operation that might have been outdated. Other than changes, not opening up to your colleagues can result in frustration and give rise to “gossip culture” at the workplace. When information is not passed out with lucidity, not only does the quality of work get affected but it also gives rise to questioning the worth of the time spent in the company.

An atmosphere of honesty also encourages growth in responsibility, leadership, and self-accountability. If the CEO of a company voices the shortcomings of his team in a respectful manner, it would bring room for each and every employee to take it on a positive note and bring around the change for the one common goal of development of the company that they are working for. This brings a lot of change in the attitude of every individual employee since they start seeing the company that they are working for as an asset that they cherish (珍爱) dearly.

In a workplace, things go both wrong and right, so it is important to both appreciate and criticize when such situations occur from the end of both the leadership and the employees. The positives should be celebrated while the negatives should be taken as positive criticisms that could help the company grow into something better. The main goal of unity and development should always be kept in mind.

1. Which is considered one main character of IC?

A．It comes with the times of social media.	B．It exists within the leadership of a company.
C．It is often kept secret within an organization.	D．It needs a long and difficult process in most cases.

2. What does the underlined word “lucidity” in paragraph 2 probably mean?

A．Clearness.

B．Appreciation.

C．Authority.

D．Assistance.

3. What is the third paragraph mainly about?

A．The main responsibilities of the CEO.	B．The importance of unity for a company.
C．The advantage of a powerful leadership.	D．The role of an honest leadership in a company.

4. What does the author suggest to us in a workplace in the last paragraph?

A．Communicating both the positives and the negatives.

B．Taking responsibilities bravely for our mistakes.

C．Trying all possible means to avoid the negatives.

D．Strengthening unity mainly among the employees.