1. What does the woman order for herself?
| A．Milk. | B．Juice. | C．Coffee. |
| A．It’s sweeter. | B．It’s fresher. | C．It’s colder. |
| A．Teacher and student. | B．Waiter and customer. | C．Doctor and patient. |
2 . How we eat is changing drastically. A few years back, food delivery was limited to pizzas and a few Chinese dishes. But the advanced technologies, user-friendly apps, and the internet have dramatically changed the restaurant industry and delivery platforms.
Convenience
It is a fact that all of us are having a very busy schedule. In many families, both of the partners are working and may not have enough time to cook food.
No pressure buying
Every business booms on promotion.
Growth of the restaurant industry
| A．Promotion does not always work. |
| B．Now everything is available within our reach. |
| C．The restaurant and grocery industry are no different. |
| D．Online food delivery brought them great convenience. |
| E．But with online shopping, we do not buy a product on our impulse. |
| F．Neither do they have time to go out and order their food from outside. |
| G．The restaurant industry has also been profiting from the booming food delivery services. |
3 . If you’d rather eat out on Thanksgiving or order the meal to go, you have no shortage of options. Here are some Chicago restaurants celebrating the holiday with a variety of dishes on offer.
Cyrano’s Bistrot and Wine Bars, 546 N. Wells St
Go French for Thanksgiving, with Cyrano’s six-course to-go menu. It’s packed with four appetizers; four vegetable sides; pumpkin soup; a choice of turkey, duck or chicken; a cheese plate, and desserts. Also included: reheating instructions. The cost is US$39 a person. To order, call (312)467-0546.
Fairmont Chicago, 200 N. Columbus Drive
The hotel is going retro (怀旧的) and green this year with its Thanksgiving to-go menu, from organic green bean casserole (砂锅) made with mushroom soup to organic mashed potatoes with bacon bits and sour cream. The meal, which serves 8 to 10, is US$195, plus tax. Orders must be in by 3 p.m. Wednesday. To order, call (312)565-6665.
Kit Kat Lounge and Supper Club, 3700 N. Halsted St
The restaurant celebrates Thanksgiving a day early with a three-course menu on Wednesday. Menu items include a wild mushroom tart (馅饼) with Gruyere and Cabernet-marinated steak with Havarti mashed potatoes. The US$35 dinner each, tax and tip not included, includes a martini. For reservations, call (773)525-1111.
Lawry’s The Prime Rib, 100 E. Ontario St
The star of the Thanksgiving menu is organic, free-range turkey from Pennsylvania. To-go dinner package also will be offered, with 10 percent of proceeds (收益) going to the Greater Chicago Food Depository. Carry-out packages range from US$27 for an individual turkey dinner to US$480 for a meal serving 12 to 14. Orders must be placed by Tuesday. Call (312)787-5000.
Popeyes, various locations
Thirteen of the chicken chain’s Chicago locations are taking orders now for takeout fried turkeys. The turkeys, which serve 8 to 10, range from US$40 to US$45. Use the restaurant locator at www.popeyes.com for locations and phone numbers.
1. If a person wants to order sweet food like pudding, he or she should dial ________.| A．(312)467-0546 | B．(312)787-50000 | C．(773)525-1111 | D．(312)565-6665 |
| A．Cyrano’s Bistrot and Wine Bar. | B．Fairmont Chicago. |
| C．Kit Kat Lounge and Supper Club. | D．Lawry’s The Prime Rib. |
| A．Kit Kat Lounge and Supper Club | B．Fairmont Chicago |
| C．Cyrano’s Bistrot and Wine Bar | D．Lawry’s The Prime Rib |
4 . Where to Eat on Christmas Day in London?
Bob Bob Ricard
The best choice for smaller child-free parties—or pairs—that think of Christmas as an excuse to enjoy distinctly adult treats, let’s say: caviar, oysters, steak, followed by cheese and fries, all washed down with wine (ordered by pressing a button, obviously).
Location: 1 Upper James St, Soho, London W1F 9DF, UK
Contact: 020 3145 1000
Min Jiang Restaurant
If a typical modern Chinese banquet (宴会) is required to refresh the family’s Christmas spirit, book a table atop the Royal Garden Hotel and look out over Hyde Park while sharing a feast that includes traditional Chinese dishes. Since it’s Christmas, it’s probably worth going all out by pre ordering a whole or hall Beijing (Peking) duck, too.
Location: 2-24 Kensington High St, Kensington, London W8 4PT, UK
Contact: 020 7361 1988
The Alexandra
A special case: The Alexandra in Wimbledon offers a wonderful Christmas dinner to anyone spending Christmas Day alone, no charge under whatever circumstances. It is a place of spirit, refuge, and generosity.
Location: 33 Wimbledon Hill Rd, Wimbledon. London SW19 7NE, UK
Contact: 020 8947 7691
The Pem
Sally Abé’s newest restaurant is serving up a classic three courses in Westminster, for £130 a head (children under six, free if accompanied by adults). Guests can choose between smoked sea fish and crab mousse or a special ham for a starter, with bee Wellington or a plate of goose coming as main dishes, followed by Christmas pudding and ice scream. We offer a 10% discount if the total cost is over £500.
Location: 22-28 Broadway, London SW1H 0BH, UK
Contact: 020 3301 8080
1. Which number should you dial if you love Chinese food?| A．020 3145 1000. | B．020 7361 1988. | C．020 8947 7691. | D．020 3301 8080. |
| A．A family banquet. | B．A wine party. | C．A living place. | D．A free dinner. |
| A．£468. | B．£520. | C．£585. | D．£650. |
5 . What will restaurants look like in the future? What would your dinner taste like if a robot cooked it? A robot restaurant in Tianjin may give you the answers.
Covering an area of over 400 square meters with a total of 112 seats, the X Future Restaurant is a robot restaurant opened in November 2018. The restaurant has amazed customers with its fully-automated technology, which covers every step of the dining experience, from ordering to cooking to serving the dishes and even taking payment.
Entering the restaurant, one can order dishes by simply scanning the QR codes on the table. There are over 40 choices of dishes. After taking the order, “robot cooks” prepare dishes using fixed time, temperature and ingredients designed by famous Chinese cooks.
“As the cooking is controlled by a computer system, the taste and quality of dishes can be good,”said Li Xiaokui, manager of the X Future Restaurant.
Robots also complete the delivery of dishes. Without following any designed route, the robot waiters serve meals thanks to automated driving technology, which helps each robot timely change its route when something is in the way.
These eye-catching technologies have received wide praise from customers. “The dishes taste surprisingly good. I couldn’t believe that they were made by robots, especially dishes that were difficult to cook”, one customer said. “The application of robots has increased our efficiency and cut down our costs,” Li said, “I think robot restaurants will develop fast and have a bright future.”
1. What do we know about the X Future Restaurant?| A．It covers over 112 square meters with 400 seats. |
| B．Customers could enjoy fully-automated services |
| C．Robot waiters deliver dishes following fixed routes. |
| D．Robot cooks design dishes by themselves. |
| A．They are prepared by human cooks. | B．They are not accepted by customers. |
| C．They are ordered by scanning QR codes. | D．They are not easy for robots to prepare. |
| A．Worried | B．Doubtful. | C．Puzzled. | D．Hopeful. |
| A．A Robot Restaurant Was Opened in Tianjin. | B．Robots Cook Delicious Dishes like Humans. |
| C．The X Future Restaurant Has Become Popular. | D．Robots Are Helpful in Many Restaurants. |
| A．In a shop. | B．In a restaurant. | C．In the woman’s house. |
7 . A McDonald's restaurant has been rated one of the worst in the UK, out of 1,300 of the chain's outlets. The restaurant in question is in Kingswinford near Dudley, and Birmingham Live reports it has attracted a rating of just two.
Setting
As I walked into the restaurant itself. I noticed it was fairly busy for nearly 11：30 a. m. on a Tuesday in January. It looked clean and well organized. I didn't see any messy tables, or food left lying around. The outside was also tidy - no overflowing bins or rubbish dumped.
Service
There was no one serving behind the counter when I arrived at the restaurant, only those handing out the orders.
Having read reviews on TripAdvisor about items being missed from orders and cold food, I wasn't holding out too much hope.
Overall
So I headed to the Kingswinford branch full of fear of what might be in store after reading the overwhelmingly terrible reviews on TripAdvisor.
| A．But is it really that bad? |
| B．Would the restaurant be messy? |
| C．For first impressions, it didn't seem too bad. |
| D．But, I have to be honest, I was pleasantly surprised. |
| E．So I had to use the self-service screens, which was no big issue. |
| F．Even the most latest reviews from December are very negative. |
| G．Yet within minutes, I was being presented with a large tray of food. |
8 . Home delivery meal kits have been one of the bits of the pandemic: they have enabled diners to carry on getting a taste of restaurant-quality food, while helping restaurants to stay in business, and even make you an excellent chef. Here are four of the best offering delivery in our region:
Berenjak (berenjakbazaar.com)
“The kabab kits from this London-based Iranian restaurant — which range in price from £25 to £45 — are a ‘class act’,” says Jay Rayner in The Observer. “My kit even included a pair of plastic gloves for me to wear while dealing with the raw meat. This is the best kind of meal kit — the cooking is fun, and the finished product is utterly delicious.”
Gujarati Rasoi (gujaratirasoi.co.uk)
“I love this vegetarian restaurant,” says Marina O’Loughlin in The Sunday Times. “And its meal boxes are ‘electrifyingly good’ too. Family boxes for four cost £65, and I especially love the starter (£15.50). The dishes were complicated, yet quite easy to cook.”
Lyle’s (lylesprovisions.com)
“This Michelin-starred London restaurant delivers its ‘exquisitely delicious’ menu boxes each Friday,” says Xanthe Clay in The Daily Telegraph. “At £140 for two, they aren’t cheap, and with multiple courses, they do take a bit of work and concentration to cook.”
Santo Remedio (santoremedio.co.uk)
“Order a Remedy kit from Santo Remedio and what you will get is an incredibly generous, sharing-style Mexican feast for two,” says Anna Lawson on BBC’s “Good Food”. “The kits come with a choice of slow-cooked meat, accompanied by all the ingredients to make your own pancake. Preparation is simple, thanks to a colour-coded instruction.”
1. What can be found in all the introductions to home delivery meal kits?| A．Small gifts. | B．Cooking instructions. |
| C．Nice discounts. | D．Personal recommendations. |
| A．Berenjak | B．Gujarati Rasoi | C．Lyle’s | D．Santo Remedio |
| A．Restaurant cooks. | B．Trainee chefs . |
| C．Ordinary housewives. | D．Hotel managers. |
9 . What’s the point in dining out when we can have whatever meal we want delivered to our homes as we watch movies on our giant flat-screen TV? According to statistics from Technomic, 86% of consumers are using off-premise (非经营现场的) channels at least once a month, and a third of consumers are using it more than they did a year ago.
Most restaurants companies are chasing these trends simply to keep up with quickly changing consumer demands. Fazoli’s has spent the past two years investing in its drive-through, carry-out, catering and delivery businesses, and has launched a new loyalty app aimed at making carry-out orders easier. These efforts have paid off so far — off-premise sales are up 18.5% over last year for the company, said Jennifer Crawford, director of off-premise sales at Fazoli’s.
But, she noted that sales aren’t the only benefit to giving priority to these channels. “The off-premise channel is a great opportunity to communicate and connect with a new consumer group,” Crawford said. “Many of our off-premise guests have not dined in a Fazoli’s or experienced our menu. With options like third-party delivery and online ordering, we have the capability to tap into potential new guests.”
Sales lifts and new customer potential are great rewards, to be sure. But that doesn’t mean carrying out off-premise channels comes without challenges. Crawford said a big one is the lack of control and maintaining the guest relationship. “When a guest dines in, we can provide a level of service that improves the consumer dining experience,” she said. The lack of control extends into the digital experience, as third-party apps can also be an issue. “Orders are not often processed properly due to the drop-down (下拉式) menus and default (默认) orders in third-party software,” Crawford said. She added that staffing issues can also arise when heavy delivery periods overlap restaurant busy hours and maintaining food quality and integrity (完好) during delivery time is tricky for certain dishes.
Nevertheless, Crawford believed the juice is very much worth the squeeze. “Across the industry, dine-in traffic continues to decline or remain flat. If brands are not driving sales through catering, carry-out and delivery, they are missing out on income,” she said.
1. Why does Fazoli’s invest in off-premise channels?| A．Because it wants to lead the latest changes. |
| B．Because it wants to see the potential of its consumers. |
| C．Because it wants to survive in the changing consumer trend. |
| D．Because it wants to communicate and connect with its new consumers. |
| A．It is challenging to maintain quality and integrity of dishes during delivery. |
| B．Third-party apps cannot offer as good an experience of ordering as restaurants. |
| C．Third-party apps may get out of control when consumers experience online ordering. |
| D．During heavy delivery periods, more staff is always needed to deal with busy dine-in traffic. |
| A．Favorable. | B．Doubtful. | C．Ambiguous. | D．Cautious. |
| A．What challenges off-premise channels create. |
| B．Why restaurants are prioritizing off-premise channels. |
| C．How important off-premise channels are for restaurant. |
| D．How restaurants are adapting to the rise of delivery business. |
以下是五个人的选择要求，请匹配每个人拟选择的地方：
Bill – was late getting up today so hasn’t had time to make breakfast. He wants to pick up something to eat before he goes to work so he has enough energy to last through to lunch time.
Julie – works in the city and wants to get some lunch. She doesn’t want anything too special so long as it is tasty and not too expensive. Julie likes all kinds of food but because she is on a diet she wants to avoid anything containing meat.
Sally – has friends visiting her from out-of-town and wants to take them to dinner. She wants to take them somewhere they can enjoy the atmosphere and have fun. She is a university student so doesn’t have a lot of money and doesn’t like her food too hot.
Albert – is a businessman who will meet an important European client for a business dinner next week. Want to book a table at a quiet restaurant that will impress his guest with both its food and its surroundings.
Robert – is meeting his friend Ben for lunch today (Tuesday) and wants to take him to a nice restaurant. Both Robert and Ben enjoy good quality spicy food. Robert doesn’t like arranging things in advance so he hasn’t booked a table.
| A．Pasta House – new Italian restaurant located in the heart of the city. Simple but delicious inexpensive meals. Also has a good range of vegetable-only meals. It’s always crowded so be ready to order take-away or share a table. Open 11 a.m. to midnight. |
| B．A Taste of India – famous for its spicy curries and many southern Indian dishes using chilli. You will usually be able to find a table during the week but if you’re planning to go on the weekend make sure you book a table in advance. Open noon to midnight. |
| C．Paris Match – this is the finest French restaurant in the city. Wonderful food you can enjoy in luxurious surrounding. The perfect place to have a romantic meal or impress a business partner, but be prepared for a large bill. Open noon to 2 a.m. Booking essential. |
| D．Mountain Diner – not fancy but tasty. Excellent Asian and European dishes. Countryside location surrounded by forest. It’s at least an hour’s drive from the city so you might want to stay at the nearby Mountain Hotel overnight. Open 7 a.m. to 10 p.m. |
| E．Owl Café – open 24 hours a day the café has a large selection of set breakfast, lunch and dinner meals for you to choose from, or you can enjoy one of their many delicious snacks and desserts over a cup of freshly made coffee. |
| F．Greek Bistro – a lively restaurant that serves great-value Greek food and has live Greek music played by a local band. Customers are encouraged to take part in the entertainment so be ready for a night of loud fun and laughter. Open 6 p.m. to 2 a.m. |
