1 . There is growing interest in East Japan Railway Co. ltd, one of the six companies, created out of the privatized national railway system. In an industry lacking exciting growth ________, its plan to use real-estate assets in and around train stations ________ is drawing interest.

In a plan called “Station Renaissance” that it ________ in November, JR East said that it would ________ using its commercial spaces for shops and restaurants, extending them to ________ more suitable for the information age. It wants train stations as pick-up ________ for such goods as books, flowers and groceries ________ over the Inter. In a country where city ________ depend heavily on trains ________ commuting, about 16 million people a day go to its train stations anyway, the company ________. So, picking up commodities at train stations ________ consumers extra travel and missed home deliveries. JR East already has been using its station ________ stores for this purpose, but it plans to create ________ spaces for the delivery of Inter goods.

The company also plans to introduce ________ cards—known in Japan as IC cards because they use integrated circuit for ________ information ________ train tickets and muter passes ________ the magic ones used today, integrating them into a/an ________ pass. This will save the company money, because ________ for IC cards are much less expensive than magic systems. Increased use of IC cards should also ________ the space needed for ticket vending.

2 . The Silver Line, created in 2013, is a free, 24 hours telephone helpline. It offers information, friendship and advice to_________ people.

“It’s often easier to speak to a_________, and nice to know you can_________ day or night,” says Bolton, who has no family nearby. She called the helpline after it was _________ by others.

New figures show that August was the charity’s_________ month, receiving more than 45, 000 calls. Summer can be a(n) _________ time for those left behind during the holiday season, _________ familiar faces are away for holidays, from the shopkeeper to the bus driver or even family members. Two-thirds of calls are_________ at night-time and weekends, when no other services are _________.

84 percent of older people say it is very difficult to __________ that they feel lonely, even to members of their __________ because they do not wish to become a “burden or trouble”.

A recent study found that almost three-quarters of older people in the UK are__________, and more than half have__________ spoken to anyone about how they feel.

Seniors can call the Silver Line__________, or can be connected with the aid of a relative. Helpline staff try to learn callers’ __________ first and then suggest information or__________ voluntary support from their communities.

“For a community, trying to solve the problems of seniors is a__________ task,” says Sophie Andrews, chief leader of the Silver Line, “Older people are regarded as being vulnerable (易受伤害的) to any social issues”. To__________ this situation, Andrews wants a greater understanding of their mental health__________: Being older means you are still exposed to mental health issues, but your ability to change your situation is__________.”