If you listen to the stream of articles and podcasts telling us how to become a billionaire in 10 easy steps, you might hold the belief that squeezing ourselves dry each second of the day will bring happiness and success.
But this obsession with productivity is costing us. Even a car doesn’t stay in the same gear the whole time. “We are not machines,” says psychologist Professor Drew Dawson. “Performance declines as a function of time, of task and time of day.”
Instead of moments of boredom, where we might let our minds wander and come up with novel solutions to problems and novel ways of thinking, we seek constant stimulation - and have a lowered tolerance for boredom as a result.
“It leads people to a false assumption that the world’s most successful people are literally making good use of every single minute,” Dawson says. “That’s a myth. We’re not hardwired to act that way as humans, and it’s a good recipe for burnout.”
COVID-19, for a variety of reasons, has led people to question and even opt out of this myth. “Who wants to lie on their deathbed going, ‘I wish I’d been more productive’?” Dawson says. “Post-COVID, people are starting to say, ‘what am I losing compared to what am I gaining?’”
So, if not more productivity, what should we be aiming for?
·Get our priorities straight.
A life spent chasing the state of being able to do everything is less meaningful than a life of focusing on a few things that count. We can reflect on five things that matter most to us and lead a life around them. Once clear on them, we also become clear on where to direct our attention and what to say “no” to.
·Enjoy downtime(停工期)for its own sake
Glorifying productivity can blind us to the value of other parts of our lives, including boredom, connection, creativity and play. But activities in our lives don’t need to always be productive or worthwhile-enjoying an activity is reason enough to spend time on it.
We weren’t meant to be productive all the time, so stop constantly struggling, and start chilling.
1. What does “obsession with productivity” refer to in the passage?2. How has COVID-19 changed the situation according to the passage?
3. Please decide which part is false in the following statement, then underline it and explain why.
It is more meaningful to focus on a few things that count in life, so we can reflect on five things in our life to say “no” to. 4. Do you agree with the statement “enjoying an activity is reason enough to spend time on it”? Why or why not?(In about 40 words)
Is social media messing with children’s morals?
Parents are often concerned about the effects of social media on their children’s character. We have all heard complaints that young people are spending too much time online and not enough time in the “real world” —with studies showing that nearly three-quarters of 12 to 15-year-olds in the UK have a social media profile and spend an average of 19 hours a week online.
More worrying, perhaps, than the amount of time spent online, are the findings that suggest social media use can actually influence users’ personality and character. Recent research, for example, shown that there is a link between social media use and narcissism (自恋), and that the use of social networking websites may have an nagative effect on social decision making and reduce levels of empathy (同情心).
With this in mind, one of the latest research projects at the Jubilee Centre for Character and Virtues, looks at the impact social media has on young people’s character and moral development, and aims to understand the benefits social media can have on development.
The first stage of the research involved a “parent poll (survey)” of 1,738 parents of 11 to 17-year-olds from across the UK asked a series of questions on their feelings around social media, and the moral (or immoral) messages that appear online. Our findings so far indicate that parents’ attitudes towards social media are largely negative–over a half of parents we questioned agree that social media “hinders or weakens” a young person’s character or moral development. While only 15% of respondents agreed that social media could “enhance or support” it.
However, it isn’t all doom and gloom, because our research also shows that social media can be a source for good. Nearly three quarters of the parents who use social media on a regular basis reported seeing content with a positive moral message at least once a day-including humour, appreciation of beauty, creativity, kindness, love and courage. And it could well be, that viewing this type of positive online content could have a positive influence on young people’s attitudes and behaviours.
This is because on social media sites, users often come across new perspectives and situations-such as different religions, cultures and social groups. And exposure to these situations online could actually help young people be more understanding and tolerant—and in turn develop their empathy skills. This is because it allows them to view things from other people’s perspectives, in a way they might not be able to in “real life”.
Of course, this translation from exposure to empathy may not always follow-which can be seen in the high rates of cyber bullying. According to a 2015 report, 62% of 13 to 20-year-olds who had been bullied reported some degree of cyber bullying—which shows that empathy doesn’t always play a part in online environments.
But while it may be tempting for some parents to just ban social media use altogether, it is unlikely to be a successful strategy in the long term-social media is not going away. Instead, we need to better understand the relationship between social media use and a young person’s character and moral values. And through our research, we hope to be able to offer constructive evidence-based advice on exactly this.
Because it is clear that the online environment is a moral terrain which requires successful navigation. By understanding how some immoral events can be avoided, we can help to create a safer and more even path for young people to negotiate.
1. According to the research, what are the parents’ attitudes towards social media?2. Why could viewing positive online content have a positive influence on young people’s attitudes and behaviours?
3. Please decide which part is false in the following statement, then underline it and explain why.
For parents, it is a good strategy to ban social media because it may have a negative influence on young people’s moral development.4. Please briefly present your opinion on how to be a moral person on social media. (In about 40words)
3 . In general, the society is becoming one of giant enterprises directed by a bureaucratic (官僚主义的) management in which man becomes a small, well-oiled cog in the machinery. The oiling is done with higher wages, well-equipped factories and piped music, and by psychologists and “human-relations” experts; yet all this oiling does not change the fact that man has become powerless, that he does not wholeheartedly participate in his work and he is bored with it. In fact, the blue-collar and the white-collar workers have become economic puppets who dance to the tune of automated machines and bureaucratic management.
The worker and employee are anxious, seemingly because they might find themselves out of a job or they would say that they are unable to acquire any real satisfaction or interest in life. In fact, they feel desperate as they live and die without ever having confronted the fundamental realities of human existence as emotionally and intellectually independent and productive human beings.
Those higher up on the social ladder are no less anxious. Their lives are no less empty than those of their subordinates. They are even more insecure in some respects. They are in a highly competitive race. To be promoted or to fall behind is not a matter of salary but even more a matter of self-respect. When they apply for their first job, they are tested for intelligence as well as for the right mixture of submissiveness and independence. From the moment on they are tested again and again by the psychologists, for whom testing is a big business, and by their superiors, who judge their behavior, sociability, capacity to get along, etc. This constant need to prove that one is as good as or better than one’s fellow-competitor creates constant anxiety and stress, the very causes of unhappiness and illness.
Am I suggesting a return to the pre-industrial mode of production or to nineteenth-century “free enterprise” capitalism? Certainly not. Problems are never solved by returning to a stage which one has already outgrown. I suggest transforming the social system from a bureaucratically managed industrialism in which maximal production and consumption are ends in themselves into a humanist industrialism in which man and full development of his potentialities — those of all love and of reason — are the aims of social arrangements. Production and consumption should serve as means to this end, and should be prevented from ruling man.
1. By “a small, well-oiled cog in the machinery”, the author expresses the idea that man is _________.| A．an essential part of society with irreplaceable functions |
| B．expected to work in reasonable harmony with the rest of society |
| C．an unimportant component of society, though functioning smoothly |
| D．responsible for the smooth running of society and business operations |
| A．they are filled with an overwhelming fear of being unemployed |
| B．they don’t have any genuine satisfaction or interest |
| C．they have to face the fundamental realities of human existence |
| D．they lack a sense of independence and productivity |
| A．caution | B．obedience | C．commitment | D．optimism |
| A．To introduce the production mode of our ancestors. |
| B．To show the problematic situation in society. |
| C．To argue for full development of human potentials. |
| D．To help people escape production and consumption. |
4 . In June 2022, Huffington Post and Mail Online reported that three-year-old Victoria Wilcher, who had suffered facial scarring (结疤), had been kicked out of a KFC because she was frightening customers. Later, KFC announced that no evidence had been found to support the story. This phenomenon is largely a product of the increasing pressure in newsrooms that care more about traffic figures.
Brooke Binkowski, an editor, says that, during her career, she has seen a shift towards less editorial oversight in newsrooms. “Clickbait is king, so newsrooms will uncritically print something unreal. Not all newsrooms are like this, but a lot of them are.”
Asked what the driving factor was, a journalist said, “There is undoubtedly pressure to churn out (粗制滥造) stories in order to get clicks, because they equal money. At my former employer in particular, the pressure was on due to the limited resources. That made the environment quite horrible to work in.”
In a February 2023 report for Digital Journalism, Craig Silverman wrote, “Today the bar for what is worth giving attention to seems to be much lower. Within minutes or hours, a badly sourced report can be changed into a story that is repeated by dozens of news websites, resulting in tens of thousands of shares. Once a certain critical mass is reached, repetition has a powerful effect on belief. Thus, the rumor simply becomes true for readers.”
And, in spite of the direction that some newsrooms seem to be heading in, a critical eye is becoming more, not less important, according to the New York Times’ public editor, Margaret Sullivan. “Reporters and editors have to be more careful than ever before. It’s extremely important to question and to use every verification (验证) method available before publication.” Yet those working in newsrooms talk of doubtful stories being tolerated because, in the words of some senior editors, “a click is a click, regardless of the advantage of a story”. And, “if the story does turn out to be false, it’s simply a chance for another bite at the cherry.”
Verification and fact-checking are regularly falling victim to the pressure to bring in the numbers, and if the only result of being caught out is another chance to bring in the clicks, that looks unlikely to change.
1. According to Brooke Binkowski, newsrooms produce false news because .| A．clicks matter a lot | B．resources are limited |
| C．money is needed for news | D．journalists lack experience |
| A．Lies can’t sell without an atom of truth. |
| B．Rumors are like a flame blown by the wind. |
| C．You can hear rumors, but you can’t know them. |
| D．A lie, repeated frequently enough, will end up as truth. |
| A．Pessimistic. | B．Supportive. | C．Subjective. | D．Sympathetic. |
| A．Consequences of false stories. | B．Causes of online false news. |
| C．Inability of journalists. | D．A craze to get clicks. |
5 . Communities across the world are starting to ban facial recognition technologies. The efforts are well intentioned, but banning facial recognition is the wrong way to fight against modern surveillance (监视). Generally, modern mass surveillance has three broad components: identification, correlation and discrimination.
Facial recognition is a technology that can be used to identify people without their consent. Once we are identified, the data about who we are and what we are doing can be correlated with other data. This might be movement data, which can be used to “follow” us as we move throughout our day. It can be purchasing data, Internet browsing data, or data about who we talk to via email or text. It might be data about our income, ethnicity, lifestyle, profession and interests. There is an entire industry of data brokers who make a living by selling our data without our consent.
It’s not just that they know who we are; it’s that they correlate what they know about us to create profiles about who we are and what our interests are. The whole purpose of this process is for companies to treat individuals differently. We are shown different ads on the Internet and receive different offers for credit cards. In the future, we might be treated differently when we walk into a store, just as we currently are when we visit websites.
It doesn’t matter which technology is used to identify people. What’s important is that we can be consistently identified over time. We might be completely anonymous (匿名的) in a system that uses unique cookies to track us as we browse the Internet, but the same process of correlation and discrimination still occurs.
Regulating this system means addressing all three steps of the process. A ban on facial recognition won’t make any difference. The problem is that we are being identified without our knowledge or consent, and society needs rules about when that is permissible.
Similarly, we need rules about how our data can be combined with other data, and then bought and sold without our knowledge or consent. The data broker industry is almost entirely unregulated now. Reasonable laws would prevent the worst of their abuses.
Finally, we need better rules about when and how it is permissible for companies to discriminate. Discrimination based on protected characteristics like race and gender is already illegal, but those rules are ineffectual against the current technologies of surveillance and control. When people can be identified and their data correlated at a speed and scale previously unseen, we need new rules.
Today, facial recognition technologies are receiving the force of the tech backlash (抵制), but focusing on them misses the point. We need to have a serious conversation about all the technologies of identification, correlation and discrimination, and decide how much we want to be spied on and what sorts of influence we want them to have over our lives.
1. According to Para 2, with facial recognition, .| A．one’s lifestyle changes greatly | B．one’s email content is disclosed |
| C．one’s profiles are updated in time | D．one’s personal information is released |
| A．discrimination based on new tech surveillance is illegal |
| B．different browsing data bring in different advertisements |
| C．using mobiles anonymously keeps us from being correlated |
| D．data brokers control the current technologies of surveillance |
| A．call for banning facial recognition technologies |
| B．advocate the urgent need for changes in related laws |
| C．inform readers of the disadvantages of facial recognition |
| D．evaluate three broad components in modern mass surveillance |
6 . Why Boundaries at Work Are Essential
What is a boundary, you ask? A boundary is a limit defining you in relation to someone or something.
Letting co-workers know you are not comfortable shaking their hands or hugging them at a holiday party, especially with Covid at this time, is another example of setting a physical boundary. It is often easier to understand a physical boundary. Emotional or mental boundaries may be subtler(更微妙的).
Emotional boundaries are related to our feelings and how something or someone’s behavior affects us. For example, if a boss treats you disrespectfully by yelling at you or a colleague frequently interrupts you in meetings, you are likely to feel hurt, embarrassed, and perhaps angry. Understandably, by having a courageous conversation with both your boss and co-worker about their behavior, the impact it has on you, and your expectations regarding future behavior, you are setting healthy emotional boundaries for yourself at work.
Sometimes we set a boundary that is a combination of both a physical and emotional one.
Mental boundaries are related to our beliefs, values, cultural norms, ethics(道德), and standards. For example, you value a workplace culture that treats employees and clients with respect and dignity and acts ethically. After six months, you realize that company leaders are repeatedly behaving in ways not consistent(始终如一的)with this.
| A．Why are boundaries important? |
| B．However, they are equally, if not more, important. |
| C．Therefore, we need to tell the difference between them. |
| D．Setting a boundary in the above example may be quite helpful. |
| E．Boundaries can be physical, mental, emotional, tangible, or intangible. |
| F．Such boundaries often involve being asked to do more than we feel capable of for an extended period of time. |
| G．Your values and ethical standards don’t match with your company’s, which likely will lead to internal discomfort, even conflict. |
7 . Online shoppers would rather receive an offer for a product or service than make their own offer, according to a study led by a Michigan State University scholar that has implications for the fast-growing e-commerce industry. The findings may come as a surprise given that shopping online is an anonymous (匿名的) process that seemingly can give consumers more confidence to drive a hard bargain, said Don Conlon, Professor of Management in MSU’s Broad College of Business.
But the study found that participants who made their own offers were less successful in sealing the deal and, when they were successful, worried they overpaid. Many shoppers found the process of researching an offer to be a hassle. “Americans are very busy, and it’s less time-consuming to be the one receiving the offer rather than the one proposing the offer,” Conlon said. “People tend to be happier when they’re in the receiver role.”
Online spending in the United States is expected to jump 45 percent in the next four years, from $226 billion this year to $327 billion in 2017, according to Forrester Research Inc. Nevertheless, researches into this prosperous market remain largely focused on the strategies of companies, rather than those of shoppers. Conlon’s study is, obviously, a rare exception.
Conlon got the idea for the study after considering the difference between two popular sites for hotels and airline flights, priceline.com, which takes bids, and hotwire.com, which provides offers. Using these two models, Conlon and his fellow researchers conducted a series of experiments with more than 850 people who were charged with booking a fictional hotel room and acquiring a fictional antique car. Not only did participants prefer to receive bids, Conlon said, but they also secured more deals in that receiver role. Further, when they had to make the bids, they were left more mentally taxed and regretful.
From an industry perspective, putting customers in the receiver role may help fill more hotel rooms and airplane seats. “If you're a business with a lot of product,” Conlon said, “you may want to be the one making the offers.” However, when selling single items, such as an antique car, accepting bids may be a better option since that typically drives up the price, he said.
1. What can we learn from Para.1?| A．The result of the study gives customers more confidence. |
| B．Scholars aren’t surprised at the findings of the study. |
| C．Online shoppers don’t bargain as much as expected. |
| D．E-commerce industry drives more hard bargains. |
| A．online shopping is time-consuming |
| B．given prices can promote online sales |
| C．online businesses provide a lot of products |
| D．receiving offers makes online shoppers regretful |
| A．burdened | B．numbed | C．relieved | D．challenged |
| A．the big advantages of online shopping |
| B．the rapid development of online shopping |
| C．online shoppers’ preference for taking offers |
| D．online companies’ strategies to improve service |
8 . One of the most difficult questions to answer is how much a job is worth. We naturally expect that a doctor’s salary will be higher than a bus conductor’s wages. But the question becomes much more difficult to answer when we compare a miner with an engineer, or an unskilled man working on an oil-rig（钻探平台）with a teacher in a secondary school. What the doctor, the engineer and the teacher have in common is that they have devoted several years to studying in order to obtain the necessary qualifications for their professions. We feel instinctively that these skills and these years should be rewarded. At the same time we recognize that the work of the miner and the oil-rig laborer is both hard and dangerous, and that they must be highly paid for the risks they take.
Another aspect we must take into consideration is how socially useful a man’s work is. Most people would agree that looking after the sick or teaching children is more important than, say, selling second-hand cars. Yet it is almost certain that the used-car salesman earns more than the nurse and the schoolteacher.
Indeed, this whole question of just rewards can be burned on its head. You can argue that a man who does a job which brings him personal satisfaction is already receiving part of his reward in the form of a so-called “psychic（精神的）wage”, and that it is the man with the boring, repetitive job who needs more money to make up for the soul-destroying repetitiveness of his work. It is significant that the jobs like nursing and teaching continue to be poorly paid, while others, such as those in the world of sport or entertainment, carry financial rewards out of all proportion to their social worth.
Although the amount of money that people earn is largely determined by market forces, this should not prevent us from seeking some way to decide what the right pay is for the job. A starting point would be to try to decide the ratio which ought to exist between the highest and the lowest paid. The picture is made more complicated by two factors: firstly by the welfare benefits which every citizen receives, and secondly by the taxation system which is often used as an instrument of social justice by taxing high incomes at a very high rate indeed. Most countries now regard a ratio of 7:1 as socially acceptable. If it is less, the highly-qualified people carrying heavy responsibilities will become disappointed, and might even end up by leaving for another country. If it is more, the difference between rich and poor will be so great that it will lead to social unrest.
1. Why do people naturally expect that doctors should be well-paid?| A．Their work requires greater intelligence. |
| B．They are under constant pressure at work. |
| C．They work harder than most other people. |
| D．They have studied for years to get qualified. |
| A．the talented should do more important work |
| B．unskilled jobs have less social responsibility |
| C．those with more socially useful jobs earn less |
| D．people want to pay more for important services |
| A．It’s difficult to define the social value of a job. |
| B．The market will decide what the right pay is for a job. |
| C．People should find a proper ratio between high and low pay. |
| D．Those receiving high salary should carry heavy responsibilities. |
9 . Our green spaces are shrinking, despite all the benefits they give us. If we want to save them, we need to value the ecosystem and health and wellbeing services they offer.
Sheffield city council’s balance sheet shows its parks as a £16m liability (负担). Traditional accountancy methods focus on a park’s saleable value, or its operational costs associated with maintenance. So England’s 27,000 parks are considered as financial liabilities rather than the amazing asset to our health and wellbeing that any of their 37 million regular users could vouch for. They also deliver a range of ecosystem services such as improved air and water quality, flood risk reduction by absorbing water run-off, and cooling the urban environment as well as providing much-needed habitat for wildlife. By using a “natural capital” accounting approach that puts a value on all these social, environmental and economic contributions, Sheffield discovered that for every £1 spent on its parks, they generate £34 of benefits.
Yet this true value is not widely measured or recognised. As Ian Walmsley, Stockport council’s green space manager told the Communities and Local Government select committee parks inquiry, “an argument has never been successfully made that if you spend a certain amount of money on a park, there will be a saving in the health budget and therefore you should take money out of the health budget and put it into parks”. As a result, the MPs inquiry report published last week warned that parks are at a tipping point of decline, threatened by a 92% reduction in their budgets since 2010-11 because of local authority cuts. Less money means fewer park rangers, less maintenance, more litter, dog poo and antisocial behaviour, including gang and drug-related activities, and gradually much-loved local parks turn into dangerous and unappealing areas. Tragically it’s the small, green spaces in poorer, built-up areas that suffer disproportionate cuts to park keepers and maintenance. We have been here before. Uncared-for, litter-strewn parks were characteristic of Thatcher’s Britain before an injection of public spending by a Labour government and £850m of lottery cash brought them back to life.
But it doesn’t have to be this way. Andrew Hinchley, green space development officer at the London Borough of Camden, told MPs if we had new ways of valuing the services parks provide for improving water quality, for example, then you could ask water companies to pay towards their upkeep.
The committee wants councils to publish strategic plans to recognise the real value of parks and to set out how they will be managed (possibly by a charitable trust, as Newcastle is looking into) to maximise their contribution to wider local authority goals such as promoting healthier lifestyles. It suggests the government’s obesity strategy could fund parks. It also suggests that it could be a legal requirement for councils to produce such strategies.
1. According to the text, parks are regarded as financial liabilities because ________.| A．the area of the park is gradually decreasing due to poor protection |
| B．the budget for the construction of the park is gradually decreasing |
| C．the value of the park is low by using a “natural capital” accounting approach |
| D．the traditional accountancy methods focus on a park’s saleable value |
| A．Improving air and water quality. |
| B．Symbolizing the city civilization. |
| C．Cooling the urban environment. |
| D．Providing much-needed habitat for wildlife. |
| A．The government will take money out of the health budget. |
| B．The local authorities will centralize the management of the park. |
| C．Much-loved local parks will turn into unwelcoming places. |
| D．The true value of the park will be widely measured or recognised. |
| A．The committee has published strategic plans to recognise the real value of park. |
| B．It could be a legal requirement for councils to produce such strategies. |
| C．The local citizens should pay for the improving water quality. |
| D．The Labour government will spend £850m of lottery cash to revive the park. |
10 . A new survey reviews that more than 60% of websites and apps intended for Canadian children may be collecting personal information and passing it on to a third party. The survey was completed by the Global Privacy Enforcement Network, which reviewed 1,494 websites and apps.
Focusing on trends among Canadian users, the sweep team reviewed 118 websites and apps targeted directly at children, as well as 54 that are known to be popular with and used by kids. The team’s findings showed that more than 50% of Canadian sites collect personal information from children, including names, addresses, phone numbers and photos, audio or video. In addition, 62% of sites admitted they may show that personal information to third parties. Another 62% allowed the user to be redirected to a different site, and only 28% of the sites and apps involved any form of parental control or protection.
A member of the team Tobi Cohen, outlined a few of the sites that did and did not live up to the standards of children’s privacy online. She praised both Family.ca and Lego.com for their message boards that did not allow users to post personal information, and noted that santasvillage. ca asked users to provide their full name and email address. Gamezhero.com was also singled out for allowing users to display personal information, including names, age, sex and locations. Pbskids.org, on the other hand, was praised for only offering generic, pre-set avatars (头像) and barring users form uploading personal photos.
The Office of the Privacy Commissioner of Canada refused to release a full list of the websites and apps reviewed. When asked what would be done with results, commissioner Daniel Therrien said that companies reviewed in the sweep would be kept informed of the findings. “It’s our usual practice after conducting a sweep to write a number of companies to point out the things that we’ve seen, to sometimes ask that things be changed, and on the whole the companies react positively to these requests.” Therrien added.
In an attempt to help kids better understand why their privacy matters, the Office of the Privacy Commissioner of Canada has created a lesson plan for kids in Grade 7 and 8 that explains the Global Privacy Enforcements Network and has kids conduct privacy reviews of their own.
“We know that companies are not the only ones responsible for the protection of kids’ privacy.” Therrien said. “Parents and teachers obviously have a role. We have a role, particularly in the area of increasing awareness of privacy issues among the public.”
Matthew Johnson, director of education at Media Smarts, said that the sweep’s results were sadly unsurprising. Media Smarts, an Ottawa-based non-profit digital literacy outfit intended to improve media literacy and empowering the youth to better engage with media, offers age-appropriate tips to parents concerned with keeping their kids safe online.
Johnson explained that in addition to educating themselves on the issue, the best thing parents could do to protect children’s privacy online is to educate kids on the importance of the function of their personal data. He mentioned an initiative by Media Smarts called Privacy Pirates, an online game that aims to teach kids at the age of seven to nine that all forms of personal information should be protected and added that their personal information has value and they should think twice before giving it out.
1. We can conclude from the data mentioned in Paragraph 2 that ________.| A．parents must be to blame for letting out their kids’ privacy |
| B．the time that children spend on the Internet should be limited |
| C．more children have realized the importance of personal privacy |
| D．more attention should be paid to the protection of kids’ privacy |
| A．They will help kids better understand why their privacy matters. |
| B．They will ask the team never to make their website public. |
| C．They will ask for further information about the research. |
| D．They will take some measures actively in response. |
| A．the team should develop a good relationship with the companies |
| B．the protection of kid’s privacy involves joint efforts from adults |
| C．the public is unaware of their role in protecting kids’ privacy |
| D．the sweep team’s work is worth nothing without parents’ help |
| A．guide their kids to play online games |
| B．get kids to know the value of their privacy |
| C．set a good example to their kids in daily life |
| D．think twice before giving personal information out |
